4.0

definitely annoying
Typical Repair Cost:
No data
Average Mileage:
60,000 miles
Total Complaints:
1 complaints

Most Common Solutions:

  1. replace leather (1 reports)
2011 Lexus ES 350 accessories - interior problems

accessories - interior problem

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2011 Lexus ES 350 Owner Comments

problem #1

Jun 302019

ES 350 ES V6

  • Automatic transmission
  • 60,000 miles

A D V E R T I S E M E N T S

I took my car to have the dash replaced because of stickyness and dealer recall. After the repair was made, I noticed there was a tear on the passenger side seat. I should have notified the dealer before I took the vehicle off-site but called as soon as I got home. They denied doing the damage. I take extra care when getting into my car because the leather on these seats have been worn down especially on the driver side. I can see how if a technician has a tool in their back pocket happens to sit on the seat would easily puncture the leather.

I am complaining about the cheap leather - even with conditioning, it is not able to stay intact with normal wear. I purchased a leather seat cover to put over the damage. The leather on the seat cover is durable and maybe Lexus should consider it for "luxury" vehicles. I should have just stuck with a Camry.

- Richard R., Dededo, HI, US

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