really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,667 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Lexus GS 350 steering problems

steering problem

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2013 Lexus GS 350 Owner Comments

problem #3

May 252018

GS 350

  • miles


The dealer said my car have no recall in try to sale me a gas cap for 800 dollars

- Los Angeles, CA, USA

problem #2

May 142018

GS 350

  • miles
The contact owns a 2013 Lexus Gs 350. The contact noticed an intermittent fuel leak in the rear of the vehicle. In addition, the steering wheel veered to the left, and the suspension was unstable. While operating the steering wheel, the vehicle hesitated and suddenly braked without warning. The dealer (Lexus santa monica, 1501 santa monica blvd, santa monica, ca 90404, (424) 231-6601) stated that the injector seals needed to be inspected; however, the vehicle was not diagnosed. The manufacturer had not issued a recall for the fuel system. A tsb was issued on January 16, 2018 (L-tt-0237-18), which affected 150 products, 1 brake recall, 1 steering recall, 5 steering tsbs, and 1 tsb for the suspension. The manufacturer was notified of the failures. The failure mileage was not available.

- Los Angles, CA, USA

problem #1

Jan 122015

GS 350

  • 11,000 miles
As the car was pulling out of the driving spot and making its way, severe black ice was preventing control. The car seemed to have activated some anti-skidding mechanism. The car was stopped then. From a resting, zero speed position, the car slid on black ice about a foot or less and was stopped by a side impact between the right wheel and the curb. The car was then driven back a few feet to its parking spot and parked because of weather conditions. Upon clearing and driving again, something wrong seemed to have happened to the steering. The car was driven slowly and carefully to the dealer who determined that there was damage to the tie rods (bending) and the steering column, damage in excess of $5,200. This is completely unjustified by the event and points to a dangerous flaw in the car - either design or material. An inspector pulled the crash data from the car but Lexus is not available to explain it to us, indicating it may take 30 days for their analysis. In the meantime, the Lexus dealer needs his loaner car back. Most importantly, this car endangers lives and the model should be immediately pulled out of circulation. Lexus is not being appropriately responsive.

- Malvern, PA, USA

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