This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, he observed abnormal soft feedback from the brake pedal and that the brake pedal depressed to the floorboard before bringing the vehicle to a complete stop. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a possible brake fluid leak with the brake master cylinder or hydraulic control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 138,000.
The contact owns a 2012 Lincoln Mkz. The contact stated that while driving at an undisclosed speed, the service ABS warning light illuminated. The vehicle was taken to schumacher Lincoln of delray (2102 S federal hwy, delray beach, fl 33483 561-454-1800) to be diagnosed. The contact was informed that the ABS hydraulic unit needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 113,449.
- Delray Beach, FL, USA
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- Farmington Hills, MI, USA