Low beam headlights are so poor that they barely illuminate the roadway when driving at night. I've replaced them with Sylvania Silverstar Max bulbs as well as tried LED bulbs and neither help. Makes the car almost worthless to drive at night due to the limited visibility. It has slowly gotten worse since my purchase of the vehicle in 2016.

- Stillwater, MN, USA

Car was purchased May 2011. I cannot remember when it all started. All repairs were made at jim ellis Mazda, cobb pkwy, marietta, ga from purchase until Sept. 2017 when I became fed up. My headlamps fogged up after a year or so, they said it was normal. My headlamp bulbs had to be replaced every 3 to 6 months and, now they are replaced every 2-3 months. All bulbs were purchased from Mazda yet all bulbs died out within 3-6 months. In the past 6 months, headlamp bulbs were replaced four times. 4 nights ago, I was stopped by the police due to no headlights. The police watched while I checked day time running lights, high beams, low beams and, at 9 P.M. late evening Georgia/est, I had no running lights. I took the car to Mazda roswell the next morning. When I described the problem, stephanie johnson, service advisor manager immediately recognized the problem by inquiring how often I had to change my bulbs in the car. No service advisor had previously asked that question at the marietta service department & noone has ever advised to use only Mazda parts. Unfortunately, I received a call from Mazda 3 days later alleging that my headlight assembly was fried because I did not use Mazda manufactured bulbs. Mazda is billing me $130 for the diagnostic though they knew what the problem was without looking at the car, & is charging me $313 to replace and repair the headlight assembly when my headlights have had a shortage for 6 of the 7 years that I owned the car. I stopped using Mazda service after 6 years because not only could they not find or fix the consistent headlamp problem but Mazda service would find a repair that I had not complained of. In fact, I once took the car in & brought my own higher quality headlamps & Mazda returned my car w/O replacing the burned out bulbs. This car was defective when sold but not rising to the level of lemon law complaints.

- Atlanta, GA, USA

The contact owns a 2011 Mazda CX7. The contact stated that the windshield became cracked without warrant. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 18,000.

- Renton, WA, USA