NHTSA — Exterior Lighting Problems

2011 Mazda CX-7 (Page 2 of 2)

CarComplaints.com Notes: So far Mazda seems to have fixed the serious engine & A/C defects that plagued the 2007-2010 CX-7s. We're giving it a tentative "Good" rating for now.

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
30,212 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Mazda CX-7 lights problems

lights problem

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2011 Mazda CX-7 Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #13

Jan 202015

CX-7 4-cyl

  • 70,000 miles

A D V E R T I S E M E N T S

For the last 2 years I have been trying to get our headlights to work properly with no success. Even when both dim headlights are working they are so dimm we can't drive with them and if one of them goes out we might as well not have a headlight. I have a VW and if one of it's low beam lights is out it is 100 times brighter than the Mazda with both low beams. This is very dangerous because if we are out at night we have to use the high beams which blinds on coming traffic. I have taken it to jim ellis Mazda twice and the first time I didn't even get home with out the light falling out. Took it back and they assured me if was fixed but it wasn't and now the service rep nor the service manager will even return my call. I have had it to 3 different local shops and they can't fix it either. One of them finally got the light from falling out and replaced them both with the brighest light we could find and they are still very very dimm. I have also spent hundreds of dollars on this issue so it is not only dangerous but very disappointing not to mention very dangerous. Thanks, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Rome, GA, USA

problem #12

Jun 012016

CX-7

  • miles
Headlights on the car go out frequently while driving at night. I have to change them 3-4 times a year on both sides. This is becoming a serious problem and a huge expense as the headlights cost $30 a piece.

- Knoxville, TN, USA

problem #11

May 042016

CX-7

  • miles
I had to replace the lower headlight several time on the passenger side since purchase in 2013. Two time after the bulb was replace the light went out while I was driving home at night. Again as of May 4, 2016 the headlight us not working.

- Lansdowne, PA, USA

problem #10

Feb 142016

CX-7

  • miles

A D V E R T I S E M E N T S

The head lights and tail lights have been replaced over three times in least than two years. The condensation on the covers makes it difficult seeing where one is driving. This I believe is a safety issue. This condensation has also caused my radio to lose its sound. The battery will not start if it rains or its cold.

- Carrollton, VA, USA

problem #9

Oct 202014

CX-7

  • 58,000 miles
My front headlights are so dim I can hardly see when driving after dusk. Even with the high beams on I can only see about two car lengths in front of me. They look fogged up. I was getting gas last week and a gentleman came over and asked if he could clean my headlights...free of charge but he felt it was too dangerous for me to drive. I told him I agreed but that they couldn't be cleaned. He did give it a try but it was futile. The film that seems to be covering the lens is on the inside...or I think it is because it cannot be scrubbed off. It is really scary driving home from work and new light bulbs did not make any difference. I believe it is a manufacturer's defect that if just being ignored.

- Spring, TX, USA

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problem #8

Dec 302014

CX-7

  • 44,000 miles
The contact owns a 2011 Mazda Cx-7. the contact stated that the front head lamps would not project more than 10 feet in front of the vehicle. The contact stated that the vehicle was taken to the dealer and new bulbs were installed, however, the failure persisted. The contact stated that the lens cover was foggy and stated that the high beams had to be engaged while driving at night. The manufacturer was not made aware of the failure. The approximate failure mileage was 44,000. Updated 11/18/15

- Miami, FL, USA

problem #7

May 052014

CX-7

  • 43,000 miles

A D V E R T I S E M E N T S

I bought this car November of 2013 I have had to replace both headlights once and the right headlight twice. The headlight covers either retain moisture or heat up to the point that it is burning the lights out or melting the cover. The covers are so fogged up that I have to have the lights on bright all the time to have enough light to see. There is an obvious defect most people don't have to replace headlight every 4 to 6 months.

- Dallas, GA, USA

problem #6

Jul 112015

CX-7

  • 85,000 miles
1. warning illuminator light on indicating driver/passenger airbags may require repair and/or immediate attention. 2. rear tail light: Bulb has become so hot the bulb is literally burning through the red casing of the break light - condensation or wiring is causing the bulb to overheat.

- Lake Worth, FL, USA

problem #5

Apr 102012

CX-7

  • 8,000 miles
From the time I purchased this vehicle the headlights would retain moisture and fog up. This has supposedly been repaired by Mazda, but recurs and results with poor headlight illumination. The illumination provided by my headlights is reduced considerably due to this defect. I have 17,000 miles on this vehicle now and have repeatedly tried to have this problem corrected. I believe this defect to impose a danger.

- Philadelphia, PA, USA

problem #4

Dec 172014

CX-7

  • 49,646 miles
I purchased the vehicle used in may of 2013 I only had the vehicle 2 days and had to replace the drivers head light. On December 17th the drivers headlight went out again and on the 19th of December the passenger headlight has gone out.

- Gwynn Oak, MD, USA

problem #3

Sep 082011

CX-7 4-cyl

  • 600 miles

A D V E R T I S E M E N T S

From the time I purchased this vehicle the plastic lens on the xenon headlights has been cloudy. The vehicle is garaged and presently has just 15,000 miles. The cloudy headlight lens reduce visibility. The dealer from the date of delivery states cloudiness is normal.

- Philadelphia, PA, USA

problem #2

Dec 272011

CX-7 4-cyl

  • miles
Purchased vehicle on 2/27/2011. 1) Dec 27 2011 replaced drivers headlamp. 2) 4/18/12 battery issue. Car would need jump starts randomly 3) 8/18/12 passenger headlamp replaced 4) 11/5/12 battery replaced 5) 12/21/12 drivers headlamp replaced 6) 7/1/13 drivers headlamp replaced. Went to 2 different dealers to replace items. Both dealers assured me there is nothing wrong with electrical and it was just one of those things. Unfortunately 4 headlamps and a battery within 2 years of owning the vehicle is just right.

- Jackson , NJ, USA

problem #1

Jul 262011

CX-7

  • 750 miles
The controls essential for vehicle operation (speedometer, tachometer, transmission gear placement), otherwise known as the center "cluster" controls are illuminated regardless if headlights are on or off. This vehicle is not equipped with automatic headlights, thus making this issue more pressing. When the dash controls are illuminated, you forget to turn on your head lamps to make yourself visible to other vehicles. Mazda stated that the dash controls are illuminated in order to make gauges more visible. My whole argument has been that if I am having even the slightest difficulty seeing my dashboard due to poor lighting (whether it be cloudy, dark, dusk, etc.) my head lamps should be on. If the dash is illuminated, you will forget to turn on your head lamps. This has already caused one accident, and I am afraid that it may lead to more in the future.

- Owensboro, KY, USA

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