NHTSA — Structure: Body Problems

CarComplaints.com Seal Of This Might Hurt

CarComplaints.com Notes: The only area of real concern for 2013 Mazda CX-9 owners is the brake booster.

In 2014, Mazda extended the warranty on the 2007-2013 CX-9 brake booster to 7 years / 90,000 miles. However this extended warranty has expired for most affected CX-9 owners, so buyer beware.

This Mazda CX-9 brake booster failure isn't terrible in terms of repair cost — it "only" costs $550 average to fix. However it is a safety issue when the brake booster fails as it increases stopping distance. Owners have reported having to stomp on the brake pedal, & crashes/injuries have been reported due to this CX-9 brake booster defect.

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
23,333 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Mazda CX-9 body / paint problems

body / paint problem

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2013 Mazda CX-9 Owner Comments

problem #3

Jan 012017

CX-9 6-cyl

  • 31,000 miles

A D V E R T I S E M E N T S

When I use my remote to open my liftgate it goes up 3/4 way and just drops. I was getting groceries out of my trunk area and had to move quickly as it suddenly came down. After calling Mazda I was informed of a recall but my car VIN wasn't included in the recall. It seems the same incident has been happening on other Mazda vehicles. Vehicle was stationary in my driveway turned off and parked.

- Ronkonkoma, NY, USA

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problem #2

Oct 082015

CX-9

  • 30,000 miles
Lost control of vehicle coming down a ramp in a parking garage, causing me to strike pole in garage, or would have careened over 6th fl railing down 6 stories to street. Vehicle in motion.

- Harahan, LA, USA

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problem #1

Jul 312013

CX-9

  • 9,000 miles
The contact owns a 2013 Mazda CX9. The contact stated that the metal above the drivers door chrome strip had a sharp edge that cut the contact below the left eye, while he exited the vehicle. The contact inspected the passenger side front, and the rear doors, and also found the defected chrome with the sharp edge. The vehicle was taken to the dealer for inspection the dealer advised that plastic sharpness was indeed a defect. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 9,000.

- Ocean Side , CA, USA

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