really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
21,862 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Mazda CX-9 seat belts / air bags problems

seat belts / air bags problem

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2013 Mazda CX-9 Owner Comments

problem #4

Aug 312016


  • 57,250 miles


While driving on the highway at a normal highway speed, the side air bags suddenly inflated for no apparent reason, both the driver and passenger sides.

- Melville, NY, USA

problem #3

Oct 082015


  • 30,000 miles
Lost control of vehicle coming down a ramp in a parking garage, causing me to strike pole in garage, or would have careened over 6th fl railing down 6 stories to street. Vehicle in motion.

- Harahan, LA, USA

problem #2

Oct 082013

CX-9 6-cyl

  • 150 miles
Passenger SAS ( airbag, sideair bag, seatbeltpretensioner ) without reason turns off and on. My wife ( 96 lb ) is not a child as defined by their literature ( 66 lb ). my wife is consequently rendered protected and then without reason, unprotected by the SAS system built into the vehicle. Mazda's position is that she should sit in the back seat. This vehicle is unsafe for her. Mazda will do nothing but offer me platitudes, but no solution to this unsafe situation. This is clearly bad engineering and design, putting many people in harms way. [xxx] vehicle sold by gunther Mazda fort lauderdale. Fla information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Fort Lauderdale, FL, USA

problem #1

Oct 082013


  • 50 miles
The contact owns a 2013 Mazda Cx-9. the contact stated that the passenger's side air bag deactivated warning message illuminated although there was a passenger occupying the seat. The vehicle was taken to the dealer where the technician stated that the vehicle was performing up to specifications. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 50 and the current mileage was 600.

- Fort Lauderdale, FL, USA

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