This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Mercedes Benz E320. The contact stated that there was a strong smell of fuel inside the vehicle. In addition, the contact stated the fuel smell started after refueling the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 55,000.
Customer complains of fuel smell outside of vehicle on approach. Upon entering the vehicle the smell is unbearable and causes nausea when driving. Inspected the vehicle and found the left side (driver's) fuel pump seal is leaking causing fuel to puddle and saturate inspection plate. The fuel wicks past inspection plate gasket and into the passenger compartment saturating the area directly under the rear seat. Replaced fuel pump module with seal (gasket) as well as gasket on right (passenger) side.
The contact owns a 2004 Mercedes Benz E320. Immediately after refueling the vehicle, a strong persistent odor of fuel permeated from the vehicle. The vehicle was not diagnosed. The dealer and manufacturer were made aware of the failure. The vehicle was not repaired. The failure mileage was 84,000.
The contact owns a 2004 Mercedes Benz E320. The contact stated while the vehicle was parked, a strong fuel odor emitted outside of the vehicle. After inspecting the vehicle, the contact noticed that a small puddle of fuel leaked from the fuel tank onto the ground. The vehicle was not diagnosed or repaired. The manufacturer was notified of the issue. The approximate failure mileage was 108,000.
- Kissimmee, FL, USA
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There is a very strong gas order in and around my vehicle when I fill the gas tank. I have avoided filling my tank more then 3/4 full due to this order. This cannot be safe. I have never experienced anything like this with any other vehicle I have ever owned.
The contact owns a 2004 Mercedes Benz E320. The contact stated that fuel leaked into the rear driver side of the vehicle. The vehicle was taken to a dealer. The technician diagnosed that the fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 111,000.
When the gas tank is filled over 75% there is a strong fuel smell inside and outside the vehicle. If I fill less than 75% there is no problem. I have experimented with fuel levels from full ( not topping off ) down to the 75% and will have the fuel smell. The smell will cease whenever the level drops below the 75%. leak is coming from fuel pump seal / gas tank. Called multiple dealers and they acknowledged this is common problem.
On Thursday October 23, 2014, I took my 2004 E320 sedan to schumacher Mercedes Benz in scottsdale Arizona. I asked them to check out a 'check engine' light and informed them that there was an occasional strong odor of gasoline. On Friday October 24, 2014, the dealership called to inform me that the gas tank and sensors needed to be replaced because of a leak. My service coordinator also told me that it is a common / known problem with the make and model of my vehicle. The cost to repair it would be $4000 + I contacted the NHTSA website and learned that there is an open investigation and a complaint opened March 15, 2013, ,, however there has been no recall issued as of this time. The car has not yet been repaired. On October 24th, I took it to a repair shop who works exclusively on Mercedes Benz vehicles, for a second opinion / evaluation.
Vehicle has a very strong smell of fuel inside the passenger cabin. Technician inspected fuel sending unit(s). Left side fuel sending unit was leaking fuel into the cabin. Left side fuel sending unit was replaced and seal on right side unit was replaced.
Smelled gas in car. Each day I would get a headache, normally I not prone to have headaches. This went on for a few weeks. I took car in and learned that both fuel pumps had to be replaced. I was informed that this could have been carbon monoxide poisoning.
Strong fuel smell inside of car after fill up. This is a very wide spread problem with E-class Mercedes of all years. You need to initiate a recall asap..updated 11/03/14
The contact owns a 2004 Mercedes Benz E320. The contact stated that there was a fuel odor present inside and outside of the vehicle. The contact mentioned that the failure would occur after refueling. The contact then ejected the entire rear seat bench and noticed that there was a puddle of fuel where the fuel tank unit was located. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 135,000.
The contact owns a 2004 Mercedes Benz E320. The contact stated while driving 30 mph after refueling the fuel tank, she smelled a strong fuel odor. The odor was present on 35 occasions. The vehicle was taken to an independent mechanic however, the failure was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 89,854.
Gasoline smell in garage and inside the cabin. Read online stating that recall on E class for 2004 on gas tank leaks or faulty fuel sending unit. However, mb denied there is any recall link to the VIN of my vehicle.
I am disappointed because we?ve known about this problem only for a short time since last year when we went to our dealership the complaint of smelling gas fumes after pumping gas. We smelled the fumes in the rear cabin area primarily. We had the dealership and a couple other certified Mercedes Benz shops look at the issue determining that the sending unit needs to be replaced. We were going to do the service later after one dealership told us to just keep the car half full with fuel until you are ready to complete the service repair for over $1,000 out of our own pockets.
The contact owns a 2004 Mercedes Benz E320. The contact stated that fuel was pooling on the floor board of the rear seat. The vehicle was taken to the dealer. The technician diagnosed that the sending unit was defective and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 55,000 and the current mileage was 56,000.
The contact owns a 2004 Mercedes-Benz E320. The contact stated that a gasoline odor was smelled around the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was contacted about the failure. The failure mileage was approximately 120,000.
The contact owns a 2004 Mercedes Benz E320. The contact stated that a strong gasoline fuel odor emitted in the rear seating area of the vehicle. The contact performed an inspection and found that the plastic casting of the fuel pump injector valve top was fractured and caused gasoline to leak and penetrate the cabin. The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was not available. The failure and current mileage was 69,000.
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- Orlando , FL, USA