This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driver is experiencing a heavy odor of gasoline after fill up. Vehicle is not overfilled/topped off. Vehicle was sitting inside garage when owner noticed a heavy fuel odor and notified fire department to investigate. Per recommendations of fire department, keep vehicle out of garage until issue could be inspected by a qualified mechanic. Mechanic inspected fuel system and found fuel leak under rear seats near fuel pump/sending unit. Mercedes Benz refuses repair issue saying it is not a safety issue. Gasoline fumes/vapors are especially heavy inside a single car garage, and if a ignition source is introduced it could become fatal.
I filled the gas tank full and on pulling in the garage could smell a strong smell of gasoline... went to get my oil change the next day and the gentleman mentioned he could smell gas coming from my car at valvoline oil change.... very strong smell in the interior of the car as well as when walking around the outside of the car you could smell a strong smell of gas... the gentleman from valvoline looked under the car and said there's some type of cover that goes underneath the gas tank itself and put his finger into it and could touch gasoline on his hand... I just went onto the internet and read many many complaints of the same thing with this type of car lawsuits have been filed... in those complaints the people that brought their car to dealership said that it was very expensive to remedy and that there should have been a recall... after driving a little bit and reducing the amount of gasoline in the tank the smell has subsided somewhat... those complaints also mention that it can be very dangerous with this type of leak
Heavy fuel odor emanating from vehicle. Vehicle and possibly structures could catch fire if fuel is leaking and an ignition source is introduced. Only viable reason why fuel odor is present is either the fuel tank is leaking at a location or the vent has failed. Vehicle fuel odor is especially strong if vehicle was filled up recently but is present 24/7.
The contact owns a 2004 Mercedes-Benz E320. The contact stated that a fuel odor was perceived inside and outside the vehicle without warning. The vehicle was taken to the american service center dealer (703-284-2500, located at 624 S glebe rd, arlington, va 22204) where it was diagnosed that a canister valve and purge valve shut off and caused fuel to leak in the rear of the vehicle. Technician advised that the valves and the fuel pump needed to be replaced. The contact was told that there was no recall. The manufacturer was not made aware of the failure. The vehicle was not repaired. The contact referenced NHTSA action number: EA13003 (fuel system, gasoline). The failure mileage was approximately 140,000. The VIN was not available.
- Port Republic, MD, USA
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The contact owns a 2004 Mercedes-Benz E320. When the fuel tank was full, a strong odor of fuel was present inside the vehicle and in the garage. Mercedes-Benz of fairfield (165 commerce drive, fairfield, ct 06825) stated that the fuel tank seal may be faulty. The contact purchased a fuel tank seal and had it installed by an independent mechanic. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 82,000.
For several months there has been a strong odor of gasoline after fueling the vehicle. The odor has become steadily worse and we took the vehicle to the dealership for assistance. We were told that the fuel tank was cracked and had to be replaced. When I inquired how this could have occurred, I was told it could be due to impact or trauma (which is impossible as the vehicle was not involved in any incident). Was informed that it would cost $2,300 to repair vehicle. Called mb-usa and asked for assistance. Was informed that there was not a recall on the fuel tank and I would have to pay the cost. As the vehicle was unsafe, I had the work performed and received a 10% "goodwill" discount. Picked up vehicle and drove a short distance and continued to smell fuel. Called dealership and they came to pick-up. Acknowledged that they did not tighten a clamp or something. We picked it up again and the odor was persistent. Immediately called the dealership back and we subsequently traded the vehicle in. Bottom line.... I do not think that a fuel tank should fail on a vehicle with less than 80,000 miles. I have the old tank and believe that mb should reimbursement for the cost of the tank.
After filled up the car with gas. Strong gas odor and gas leaking from drivers side rear of car. While driving and while parked in the garage extremely unsafe!!!
The contact owns a 2004 Mercedes-Benz E320. After refueling the vehicle, the contact noticed a strong odor of fuel. The vehicle was taken to the dealer where the techncian speculated that the vehicle had a fuel leak. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 127,000.
Experience strong smell of gasoline after filling tank. Smell diminishes when tank is less full but returns with next fuel fill up. Smell noticed both inside and outside vehicle exact date first occurred is unknown, but was first noticed years ago.
The contact owns a 2004 Mercedes Benz E320. The contact received notification of NHTSA action number: EA13003 (fuel system) however, the part to do the repairs was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2004 Mercedes Benz E320. The contact smelled fuel inside the vehicle on multiple occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 125,000.
A D V E R T I S E M E N T S
- Windsor, CT, USA