This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Mercedes-Benz GLA250. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The contact then stated that the horn and the speedometer failed to operate. The vehicle was not repaired. The vehicle was taken to the dealer where it was diagnosed that the steering column was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number; however, the contact was still awaiting a call back. The failure mileage was 69,605.
The contact owns a 2017 Mercedes-Benz Gla250. The contact received notification of NHTSA campaign number: 17V627000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of marin (540 francisco blvd w, san rafael, ca 94901 (415) 233-6509) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.
- Navato, CA, USA
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- Charlotte, NC, USA