This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My backup camera doesn-€™t work at least half the time. The screen is completely black when I start the car, and the radio doesn-€™t even come on until I-€™ve been driving for about 15 minutes. The car does not charge either of my phones even with the cord provided by Mercedes that links to the screen. I depend on that for navigation, and the screen remains black. Since the phone won-€™t charge either, it runs out of charge quickly when trying to use it by itself for navigation.
The Battery keeps draining, appears to be a design defect. Vehicle model Mercedes GLA250 - 2018 Battery light came ON and car needed a jump start, take it to the dealer. Per dealer vehicle failed to crank and failed load test. Battery was removed and replaced on 20 July 2021. Miles 20,153. Invoice #417618 Again on 17 - 18th May 2022 (odometer reading 23,961) car failed to crank. Called road side assistance (Call # 2-28496306974). Battery was replaced "under warranty" Ordered Battery Tender (trickle charger) from Amazon, and on 25 May 2022 take it to the nearby mechanic to install Pre-wired to battery to enable Battery charger connection. Keep on using Battery charger to save from Draining the battery all the way. Have been doing this almost once every month.
At 1:10 am the 2018 Mercedes Benz gla spontaneously caught fire. The car was parked in my garage and had not been used in over 6 hours. The car had 11,000 miles on it. It was last serviced by mb of coconut creek one month earlier for the routine 10K service. The only problem we had with the car was once the air-conditioning failed to work. I believe the mb dealership said it was a faulty relay. The car was only serviced by mb at the dealership where we bought the car. The ensuing fire consumed my garage and destroyed my house. Eventually the fire hit our fuse box cutting the power to the home. The loss of electricity woke me up. I heard a strange noise and investigated. I saw my house on fire and woke everyone up and we escaped unharmed. Representatives from Mercedes and my homeowners insurance will be conducting an investigation of December 5th at 9:00 am at my home at 21311 falls ridge way, boca raton fl 33428
- Boca Raton, FL, USA
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- Simpsonville , SC, USA