Driver hit at or around 35 MPH while making a left turn. Side airbags failed to deploy and did not protect driver from head/neck/shoulder injury. Upon impact, the seat belt did not restrain driver's body from thrashing against driver's car door.

- Los Angeles, CA, USA

Got warning light on in December 7th 2020 saying "front right airbag malfunction". took car for service and apparent solved issue. Today December 17th 2020 the problem is back again. The consumer submitted an invoice for repairs.

- Missouri City, TX, USA

Four weeks ago I turned on my car and saw a warning light that said "leftside curtain airbag malfunction". I immediately called the Mercedes 800 number and they transferred me to my local service center. I took it in and the guy was super nice, they provided me with a loaner and he said he would call me when the work was complete. He called me that evening and told me that my car was ready. I picked it up the next morning and the warning light was gone. Yes! flashforward three weeks and the warning light came on again. I called the service center and they immediately set up a service appointment for that afternoon. He was again really nice and said it might take longer to diagnose and fix. No problems with the length of time and once more they provided me with a loaner. Four days later and still waiting for a call that the car had been fixed. My main issue is that this is the 2nd time I have had the same issue and I hope it is the last!

- Westlake Village, CA, USA

Left curtain airbag malfunction light. The car was taken to the dealer and the airbag was replaced. After taking the car back the left curtain airbag malfunction light came on again.

- Salem, VA, USA