NHTSA — Steering Problems

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
63,915 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1995 Mercury Grand Marquis steering problems

steering problem

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1995 Mercury Grand Marquis Owner Comments

problem #4

Oct 142015

Grand Marquis

  • 98,000 miles

A D V E R T I S E M E N T S

Merging onto highway sudden loss of control /steering airbags deployed causing injuries including chemical burns

- Kirkland, WA, USA

problem #3

Apr 252014

Grand Marquis 8-cyl

  • 157,659 miles
Took car in for squeaking noise under car; discovered it was U-joint seal going dry. However, upon inspection technician discovered four dangerously worn ball joints, both upper and lower ball joints on both sides, and dangerously worn idler arm. This was confirmed visually by myself. Upper left ball joint was in the best condition, all others were missing jackets, had no lubrication, and worn to the level that very little force was needed to remove the ball from the socket after removal, one came out with no force. The idler arm was barely connected, and over 75% of metal at the link worn and rusted. Nothing in the car's driving behavior gave any indication that any of these parts were worn. Steering had only slight amount of play which was still present after the parts were replaced and the car aligned. Left upper ball joint had been replaced one year and 3 months previous to discovery. No other signs of wear were present at that time. The previous ball joint replaced was least worn, but jacket was torn and no lubrication present. With one exception, the ball joints appeared to have only gravity as the primary force holding the balls in the sockets. My concern for other drivers is related to the lack of indications that the front end of this car had degraded to this level. The vehicle's steering responses were asymptomatic, period. This had not been my experience in the past. Possible causes for asymptomatic behavior is unknown (weight of vehicle and gravity?) the earlier problem (1yr 3mo. Earlier) with the left top ball joint failure was only discovered after it failed after hitting small pot hole coming from parking lot and the wheel broke and layed in flat on the road. Speed was under 5mph.

- Hartsville, SC, USA

problem #2

Apr 191995

Grand Marquis

  • miles
When driving steering wheel is so sensitive that when the RPM is up, consumer can't control the steering.

- Cincinnati, OH, USA

problem #1

Jan 011995

Grand Marquis

  • Automatic transmission
  • miles
Vehicle rquires constant corrective steering action to maintain a proper position in a traffic lane. This condition is particularly noticeable at highway speeds.

- Normandy Beach, NJ, USA

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