fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
18,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Mercury Grand Marquis suspension problems

suspension problem

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2004 Mercury Grand Marquis Owner Comments

problem #3

Nov 102011

Grand Marquis 8-cyl

  • Automatic transmission
  • 33,000 miles


"check air suspension" light came on. Vehicle bottomed out causing very poor handling and control. Repair showed failure of air compressor pump, part number 8W1Z5319A, a part common to Ford motor vehicles with air suspension. The replacement pump has a mrp of $410 and $238 labor. The vehicle is only driven on paved roads and has never been damaged by poor road conditions.

- Detroit, MI, USA

problem #2

Jun 142006

Grand Marquis 6-cyl

  • Automatic transmission
  • 21,000 miles
2004 Mercury marquis rear shocks went bad. Consumer would like reimbursement for repair work done. The consumer noticed a slight bounce coming from the rear of the vehicle. The consumer was informed the shocks were leaking oil.

- Naples, FL, USA

problem #1

Jun 152004

Grand Marquis 8-cyl

  • Automatic transmission
  • miles
Vehicle vibrated when in motion at speeds of 45 mph or greater.when driving at 70 mph back end swayed.consumer took vehicle back to the dealer, who changed and balanced tires, also, changed the wheel hubs, but problem recurred.

- Hemet, CA, USA

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