The contact owns a 2007 Mercury Grand Marquis. While driving approximately 50 mph at night, the headlights turned off without warning. The contact utilized the high beam headlights. The contact took the vehicle to moffitt's Ford Lincoln (515-432-6336, located at 1819 SE marshall St, boone, ia 50036) where it was diagnosed that the lighting system needed to be replaced. The part was ordered. The manufacturer was made aware of the failure and referred the contact to NHTSA. The vehicle was not repaired. The failure mileage was approximately 116,699.

- Boone, IA, USA

The contact owns a 2007 Mercury Grand Marquis. While operating the vehicle, the headlights suddenly shut off. The vehicle was taken to an independent mechanic who diagnosed that the headlight module was faulty and needed to be replaced. The vehicle was not repaired. An unknown dealer and the manufacturer were notified of the failure, but no assistance was offered. The contact indicated that the vehicle was previously repaired for the same failure, but the failure recurred. The VIN was not available. The failure mileage was 230,000.

- Java, VA, USA