This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My steering lock assembley went out on my 2010 Nissan 370Z causing the car not to start. Had to have it towed to the dealership where I'm now finding out that there is no recall on this item or not covered on warranty. It seems that many other Nissan owners are having the same problem. Nissan refuses to pay and it's a $1,000 repair
Recently purchased a 2010 370Z. Went to start my car and no ignition. Key fob light was on. Had towed to personal shop (not Nissan dealership due to horrible customer service.) tech called today and said it was the steering lock unit which the Nissan Corp should cover. Called to file claim- refuses to even consider helping me until I tow at my expense to their dealership and pay another $87 to run the diagnostics. Nissan Corp told me the werent sure after all that if they would even pay for repair. Unacceptable!!!!!
Vehicle has keyless system, the only key slot available is in the drivers side door. When I enter the vehicle, normally a light comes on to acknowledge the system recognizes you. On entering this time, a small symbol with the word key on it illuminated and the car would not start or go into the accessory position, nor would the steering column unlock. Also, the brake pedal was very hard. The owner's manual states the key symbol indicates a malfunction in the intellikey system. The vehicle was towed to a Nissan dealership where it was determined the electric steering lock had failed. The cost of repair was near $1200 and I was informed that, even though the car was still within warranty for 40,000 miles or for over a year, Nissan was refusing to make these repairs under warranty coverage. It seems this is an almost inevitable failure on any Nissan or infiniti equipped with this system. I was lucky that it failed in a super market parking lot near home.
I have a 2010 370Z with only 20,000 miles. I have to say we all (family) were very happy with it till today. My wife always kept it inside our garage, all services up to date. Early in the morning she tried to start it but steering wheel lock came up, we tried everything, checked key fab battery and nothing. Finally we had to call roadside assistance and the vehicle was towed to the dealership. Once there we were told by our service advisor that it's a very common failure on 370Z as a fact he showed us 3 others yes!! 3 more vehicles with same issue he also told us that there's a recall on the same problem on an Altima and maxima but no the 370Z why? he knew right away what the problem was and even told us right away "this is going to cost at least 1200 because that part is around 1000 really!! Nissan thank you!! what a joke for an almost 50,000 dollar car.
Vehicle was parked and wouldn't start. Told by dealership it's the electronic steering lock. Read online several complaints of others having the same issue. I called Nissan usa. I was told there isn't or hasn't been a recall on my vehicle for this issue and they would not make good on this faulty part. The repair cost $1,200.
- Birmingham, AL, USA
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Vehicle was parked and wouldn't start. Told by dealership it's the steering lock. Read online several complaints of others having the same issue. I called Nissan usa. I was told there isn't or hasn't been a recall on my vehicle for this issue.
The contact owns a 2010 Nissan 370Z. The contact stated that the vehicle would not start without warning. The vehicle had to be towed to the dealer where it was diagnosed that the steering lockout unit malfunctioned and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The contact was informed of a voluntary service campaign for the failure; however, the VIN was not included. The approximate failure mileage was 67,879......updated 02/11/16
The steering lock selenoid went out leaving the car completely inoperable. I was told by other Z car owners that I was lucky that this happened when the car was parked and not while I was driving it. Good god - I drive on I 75 to work and cannot imagine losing steering without warning. I contacted Nissan North America and they could not have been less help if they tried. I was actually told by the Nissan dealership to contact Nissan North America to file a complaint. Apparently this is a known problem on the 2010 Nissan 370Z and they will not recall it or fix it when it occurs individually. Very frightening. I am furious that they can get away with this.
Got out of car and turned it off to pumped gas...when I got back into the car to start, it said no key!! key was in my purse on passenger seat as always. Could not get it started for 5 minutes, just kept pushing start button, wiggling steering wheel, finally started. Has happened about 4 more times again. Obviously there's a problem with these Z's because it's happened to others as well if you read the blogs. Nissan needs to do something about this.....less that 45,000 miles. Come on Nissan do the right thing.
The steering wheel lock has issues on the Z's. many other individuals have had the same problem occur to them when a key fob light comes on the dashboard to the left of the gas tank meter. Then the car won't start on anymore and has to be towed to the dealership. The dealer charges $600-$1200 for a replacement steering wheel lock ( which can potentially break again) for something that isn't our fault!!! the car has 34, xxx miles on it and shouldn't have any problems like this. There has to be a recall about this because it's a faulty unit from their manufacture and many of the Z owners are starting to get this problem. Thank you, a fellow 370Z owner
The electronic steering column lock module failed, preventing starting the car. Had it towed, dealer replaced at a cost of $1200, well known defect among Nissan xxxz owners.
Intelligent key system warning light had been flashing on and off. Took it immediately to apple Nissan in york per the owners manual and was told nothing was wrong with the vehicle. About 2 weeks later, warning light came on again and vehicle will not start. Push start is indicating lock only. Seems to be a common problem that warrants either a recall or an extended warranty on the electronic steering lock mechanism. Will not ever purchase another Nissan.
Steering lock failed. The part failed without any prior indication. I was stranded because my vehicle would no longer start. Had to get my car towed to a dealer and was charged $1100 to replace the part. Vehicle was purchased only 3 months prior and had 29000 miles on it.
I have a 2010 Nissan 370Z with power steering wheel lock issue which is the most common problem on 09-10 370Z and Nissan won't cover it under recall. The fix is for $1500. Nissan was my favorite make and now it surely lost my business a and left strangled. I have financial issues and now I can't afford to fix it and my car has been sitting for 3 days. Thanks Nissan with a great customer service, leaving your customer strangled. Even Nissan usa couldn't help resolve my problem and I am beyond frustrated. Please do yourself a favor and never buy a Nissan!
I had gone to the gym and as I was leaving the gym my car wouldn't start. I tried everything I could think of but nothing helped, I finally took it to the Nissan dealer and they said the steering lock assembly had falling apart. The dealer I took my car to is town North Nissan is austin, tx.
Car ignition is stuck in lock after being parked to go into the mall. Known issue that Nissan issued recall for gtr which is a more expensive car but not for the Z a less expensive car. Car will not start or power into acc mode so the windows are also stuck down and have no way of going up. Issue has been reported many times butthe lower end cars do not get a fixc for this and will leave the owners stranded.
On Dec 2 2014 I noticed that the intelligent ket light was on. Once I got home after work I looked it up on the manuel and it said it could be a malfunction and to contact a Nissan dealer. Well on the morning of 3 Dec I go to work and no light. At around 2030 I got released for the day. Go to start my car and nothing. Had to get a ride to a store and wait for wife to pick me up.
Tried to start car in the morning and it did start moved up 5 feet to wash car washed car then tried to start again nothing would not start at all found out it was the steering lock assembly this is a know part to fail and theirs no way it should on a car so new it happens to a lot of Nissan 2009 2010 370Z its a known part to fail and when it does theirs nothing you can do to start the car it cost 1600 dollars to fix and Nissan knows theirs a problem but no recall the gtr had the same problem but they fixed that because its a very costly car but the 370 Z nothing yet the dealer just laugh and I also called Nissan and they did the same thing when they no this happens alot with this part I think its very bad for Nissan to treat their people like that I will never deal with Nissan again and I showed Nissan over a thousand emails and problems with this part and they just don't care I can understand if it was not a problem that much but this steering box on the 370 Z is a big problem 40 thousand dollar car and Nissan has or don't care I would just give it back too them but once they have your money Nissan can care less it seems like its sad.
My car was parked at work and I went to start it when I was leaving to go home and it failed to start for two days, called Nissan they could not tell me what was wrong with it. They would not even had a tow truck come and tow the car. I had to have car towed thru my insurance company to Nissan dealership and they said it was the steering wheel lock. $1,300 later. I was stranded at work late at night. The internet searches show this has been a common problem for the 370Z owners since 2009. I feel Nissan should have a mandatory recall for a part that is likely to fail at any time and leave the driver stranded. I am terrified to turn my car off not a good feeling. Please help! and would appreciate being compensated for something that is not my fault.
A D V E R T I S E M E N T S
- Jonesboro, AR, USA