hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
89,267 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Nissan Murano drivetrain problems

drivetrain problem

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2009 Nissan Murano Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #14

Jan 082014


  • 83,000 miles


Purchase a 2009 Nissan Murano was told it had a branded title from carfax. Called 1800nissan 1 before I purchase the vehicle and asked them to run the VIN number and the lady was able to tell me the whole history but said they had no record that it was a factory buyback said probably a mistake with the state who titled the car. Transmission went out which is still covered by Nissan and they said they will not cover it because the car was branded and admitted to me on a recorded line the person I talked to gave me false information. All she could say was sorry there is nothing Nissan will do for me. I learned the car was bought back because of the airbags and with two small children I would have never purchase this vehile knowing that. Nissan does not want to assist me in any way. Ive worked in the car industry for 16 years and I made sure to call to find out what issues that vehicle had and bought it becuase the rep I talked to at Nissan said there was no record it was ever purchased back or never told me it had airbag problem. The lady admitted her rep told me wrong info and all I can get is sorry and now im going to be out $3800 for a new transmission. Its wrong and Nissan need to do something better then sorry for me. If I had this information from Nissan when I called would have never purchased this car. Please help me any way you can thanks.

- Houston, TX, USA

problem #13

Jan 172014

Murano 6-cyl

  • miles
The contact owns a 2009 Nissan Murano. The contact stated that the vehicle was examined at the dealer for routine maintenance when the mechanic discovered that the transfer casing was leaking fluid and needed to be resealed. The contact was informed that the defect could cause the vehicle to suddenly stall. The contact was also informed that the left front axle shaft was defective and would need to be replaced. The vehicle was not repaired. The failure mileage was not available.

- Elkiins Park, PA, USA

problem #12

Nov 012013

Murano 6-cyl

  • 149,000 miles
My 2009 Nissan Murano will hesitate for 10-20 seconds while I driving down the road or heading up hill. I took it to the escondido Nissan dealership and they stated that my transmission needed to be replaced. They replaced it at a great cost to me, but I am experiencing the same hesitation. It is dangerous because my car will stop for no good reason, causing those behind me to have to slam on their brakes. Nissan states that because I received an upgraded transmission and upgraded parts, I can expect this sort of hesitation from here on out. I do not feel safe driving my vehicle and Nissan is not repairing my vehicle in order to make it safe.

- San Marcos, CA, USA

problem #11

Nov 112013

Murano 6-cyl

  • miles


My husband took my vehicle for a normal oil change. He was then informed that the transfer case had a leak and it would cost over $3,000 to have it replaced. I do have an extended warranty and between Nissan and the extended warranty I am being juggled around as to who is responsible to pay for the replacement. I have since found out that the factory warranty was extended due to the many problems associated with this issue. I have been looking and have found that this has been a problem on the Murano for quite some time. Apparently if the transfer case runs dry of the small amount of oil it has, it can lock up the entire drivetrain and render the vehicle un-drivable. The transfer case is directly related to the cvt and many of the failed cvt's vehicles have had cracked or leaving transfer cases. Since there seems to be a considerable amount of incidents and Nissan is aware of the issue, it seems unbelievable that they are not fixing the transfer case issue, especially since it is a potential safety concern. It seems fit that since Nissan knows about the issue they should be responsible for all costs for repairs which includes labor, parts and any other related expenses.

- Windsor Mill, MD, USA

problem #10

Oct 082013

Murano 6-cyl

  • 700,049 miles
I was told today that I have leak in the transfer case in my 2009 Nissan Murano AWD. I was told by the service advisor that the leak could cause a fire if the fluid drips onto the catalytic converter. After searching the web, I found many other Nissan Muranos with similar complaints. I think Nissan should be forced to make the necessary repair (est. Given $2725) when the 60,000 mile warranty has expired.

- Dix Hills, NY, USA

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problem #9

Aug 062013

Murano 6-cyl

  • 98,000 miles
I have been having problems with the cvt transmission and was told the factory warranty was extended to double that of its original offer due to many problems. I took my Murano to the dealer to have the cvt replaced and while I was there, the dealership told me the transfer case was leaking also and would need a new seal but it was expensive. I received a call later from the dealer stating that my particular VIN contained a transfer case that had no separate seal option and the entire case would need replaced for over $3,000. With very little looking I see that this has been a problem on the Murano for several years and they have changed the warranty to cover the faulty cvt transmission but not the transfer case which has gone hand in hand with previous cvt's. (if it's one, it's both) apparently, if the case runs dry of oil (which it doesn't have much in the first place) it can lock up the entire drivetrain and render the vehicle un-drivable. The transfer case is directly related to the cvt and many of the failed cvt's vehicles have had cracked or leaking transfer cases as well. Considering the number of incidents and awareness of Nissan with this issue, it seems absurd they not remedy the transfer case issue, especially with it being a potential safety concern. But knowing that the transfer case is unserviceable and a fully enclosed, integral part of the main drive train should clearly put Nissan in the hot seat for all costs for repairs labor, parts, and any other related expenses.

- Geneva, IL, USA

problem #8

May 292013


  • 69,320 miles


I just got off the phone with the Nissan dealership and they informed me that there was a leak between the transfer case and the transmission, it also catches really hard when you put it into reverse or drive and sometimes to a minute to finally go into gear.. they also said this was a recall but for some reason my Muranos VIN wasn't popping up as one of the 2009 Muranos that fell under the recall. I was looking around your web-site and I saw another person was having this same issue, and it sounds like they might have been told the same thing we were. Which was basically to keep an eye on it and if it gets worse or in better terms when it gets worse to take it in and spend $3,000 to have it fixed. I'm not completely sure how this recall thing works but if its happening to multiple 2009 Nissan Murano's it seems like the recall should be for the whole year not just certain ones.

- Sequim , WA, USA

problem #7

May 212013


  • miles
The car was taken to the Nissan dealership approximately 4 months ago and I was notified of the transfer case leaking and was quoted at least $3,000 to fix it. I was told it will eventually go and will affect my transmission but to stay on top of my oil changes and fluids to help prevent the system from failing. At my next oil change I asked if the system was checked and I was told "everything looks good." About a week ago (was not due yet for a oil change) my car would jolt into reverse and would be hesitant to go and same thing with driving forward. The car is stuck in AWD, transmission clicks when driving, and jolting occurs driving forward and reversing. Apparently this is a common problem with the transfer case failing in this type of car.

- Reading, PA, USA

problem #6

Sep 222012


  • 28,000 miles
When vehicle is accelerated from a stop, loud thump is felt and heard from floorboard. Nissan dealer refused to cover replacement of cracked front end motor mounts. Other Murano owners report the same problem. This is an obvious safety issue.

- Carrollton, TX, USA

problem #5

Feb 122013


  • 65,000 miles
I was driving home and heard a noise with my Murano. I noticed I had a loss in power (moving forward). It felt like it I had put it in neutral - no power at all. I was in the middle of a 7 lane highway in rush hour. I managed to get it into the turning lane. I powered off the vehicle. I waited a little while and powered it back on and was able to go a little farther and then once again had no power. I continued this process until I was able to get off the main road. I have heard from a mechanic that it is my transmission. I am so disappointed to see so many people having the exact same problem. If there is action we can take, please let me know.

- Murfreesboro, TN, USA

problem #4

Feb 182011

Murano 6-cyl

  • 50,332 miles


Nissan performed warranty to cvt axle seal and transfer assy. Case seals at mileage 50,332. Then at 55,5570 on Aug 02, 2011 Nissan had to replace the transfer case assy. (part number 3310-jp11B) under warranty, then on Dec 12, 2012, mileage 80,841, the transfer case assy. (part number 3310-jp11C) failed again which Nissan replaced but no longer consider it under warranty and at a cost to me of $3700.66. Then at mileage 80,935 the transfer case assy. Seals began leaking which the dealer fixed under warranty from the previous repair work. We called the Nissan office as we thought the transfer case assy. Was cover under the cvt system extended warranty. Nissan is now claiming this is not part of the cvt system which they extended the warranty on up to 10 years or 120,000 miles even though it is an integral part of the system.

- Driftwood, TX, USA

problem #3

Aug 142009

Murano 6-cyl

  • 80,000 miles
The vehicle cvt becomes unstable. Vehicle unexpectedly loses power at times. Got off highway ramp and came to a normal stop. Stepped on accelerator to move into traffic. Vehicle hesitated and crawled slowly into traffic for 5 to 10 seconds before surging forward with accelerator to the floor. Nearly T-boned on several occasions. Have gone through 4 transmissions so far and the dealership is contemplating another replacement. I have no confidence another transmission will fix the problem since the same dangerous failure mode keeps showing up totally without warning.

- Jonesboro, AR, USA

problem #2

Sep 192011


  • 75,000 miles
The contact owns a 2009 Nissan Murano. While driving approximately 55 mph, the contact heard a whistling sound and felt a vibration in the vehicle. The vehicle began to decelerate. The vehicle was taken to the dealer for diagnostics. The technician stated the transmission and the transfer case would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 75,000.

- Monroe, NC, USA

problem #1

Jan 222011

Murano 6-cyl

  • 60,200 miles
Cracked metal transfer case under normal work-commute driving conditions at 60,200 miles. Case and seals had to be replaced. Cannot drive vehicle. Nissan has had this problem before - note Nissan service bulletin ntb04129.

- Az, AZ, USA

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