really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
45,300 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Nissan Murano electrical problems

electrical problem

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2011 Nissan Murano Owner Comments

problem #5

Mar 102016


  • 66,000 miles


While exiting a parking space at a low speed (less than 10 mph) the car unexpectedly accelerated to full throttle. Braking would not hold it and my car ran into another vehicle after traveling 5-15 yards, pushing it up on a sidewalk before stopping. Both cars total loss due to bent frame/rails. My front end demolished and radiator pushed into engine but no airbags deployed. After the incident it was discovered that my accelerator pedal had snapped off.

- Lynchburg, VA, USA

problem #4

Feb 132016


  • 79,500 miles
My door locks began to fail intermittently when I try to enter or exit the vehicle. On 2/13/16 I got into the vehicle late at night, cranked it, put it in drive, and began to pull off when the vehicle totally shut down and would not crank(leaving me stranded, at night, in freezing wrather). The vehicle would not restart. It would only click....then eventually do nothing. Later that evening we attempted again. It would not start until we hit the lock bitton on the remote.(battery previously replaced). This is clearly a defect with Nissan as seen on many complaint forums. All 4 actuators failing are rediculous. I was told by a mechanic (not associated with Nissan but has had to work many of the same issues with their vehicles) that it is a security system issue and the vehicle actually thinks you are stealing it so it sh*ts down. Hopefully, it won't think that while I am traveling on the interstate. Please investigate. The next day, it wouldn't start.

- Chesnee, SC, USA

problem #3

Sep 102015


  • miles
All 4 of my door lock actuators have gone out at the same time.

- Oakland, TN, USA

problem #2

Sep 252014

Murano 6-cyl

  • Automatic transmission
  • 54,000 miles
The contact owns a 2011 Nissan Murano. The contact stated that the rear window leaked. The leak in the window ran down into the trunk and ruined several components. The trunk opened without warning and the convertible roof opened and closed on its own. The dealer was unable to find the location of the leak. The dealer stated that this was a known issue and that the manufacturer was aware. The VIN was not available. The failure mileage was 54,000. Updated 8/6/15

- Melbourne, KY, USA

problem #1

Jul 072014

Murano 6-cyl

  • 27,000 miles
I have noticed on numerous occasions this summer, a crackling sound in lower portion of the front windshield. I actually remember hearing it last summer but it is now more audible. The warm weather must be a factor. I have also experienced problems with my keyless fob, it does not always work and my ignition an rear lift gate sometimes will operate even when the fob is within 3 feet. This has occurred several times over the past 2 months. I took it to Nissan and they could not find the problem. I purchased the car brand new in Aug. 2011. No accidents. Updated 4/24/2015

- Ashburn, VA, USA

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