POPPING NOISE WHEN OPENING BACK DOOR
Smyrna built vehicles (5N1) built on or before 2/16/2023.
IF YOU CONFIRM
The customer states that the Back Door makes a "pop" or "grinding" noise when opening.
ACTION
Follow the steps in this bulletin to:
1. Inspect the Back Door for correct back door to roof gap and clearance.
2. If the gap and/or clearance is incorrect, reposition the Back Door and, if necessary,
remove material from the Back Door Inner Finisher.
3. Repair any damage to the vehicleâs paint.
