NHTSA — Unknown Or Other Problems

CarComplaints.com Notes: The Pontiac Vibe is the mechanical twin of the Toyota Matrix.

Both models were a joint GM-Toyota venture, manufactured together at a NUMMI production facility in Fremont, CA. Only the heating & A/C systems are different.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
63,389 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Pontiac Vibe miscellaneous problems

miscellaneous problem

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2004 Pontiac Vibe Owner Comments

problem #7

Nov 042015


  • miles


I took my vehicle in for the airbag recall and also wanted the recall for the window regulator to be taken care of. I was told that it had expired? my drivers sude window us definately affected as it makes a loud metalic thump going down about midway.the dealer was GMC zubor in taylor mi. I wasnt aware a safety recall could expire.

- Trenton, MI, USA

problem #6

Apr 102014


  • 130,000 miles
The drivers side door handle crumbled into pieces. Shortly after this incident the passenger side door handle and recently the drivers side back door handle crumbled. Last week, as I was getting out to open our property gate, the door swung shut trapping my dogs inside of the car. (I lock all door upon entering the car.) I had no way to open the door. Fortunately motor was running or death would have occurred (Texas heat) by the time we discovered a way to break into the car using an allen wrench and a pair of vise grips. If I had not been home and this was a child instead of a pet a law suit could be filed. The dealership does not recognize this as a factory defect. There are several other cars of the same make and model I have seen that have the same issue.I have one door handle left and am terrified to drive or park the car without a window open, inviting theft and vandalism. I cannot afford $1100,00 or assume this is in any way the fault of the consumer. Please help.

- Hockley, Texas 77447, TX, USA

problem #5

Jun 072011


  • miles
My car was taken for repair for the front driver, passanger windows according to the recall letter. After the repairs were done they will not stay on track now I tried to take them back to have them fixed I was told it will cost $500 dollars. Also all four of my door handles broke off what are the odds of that happening.I'm sure their is a defect with the door handels.

- Cleveland, OH, USA

problem #4

Mar 222011


  • 145,827 miles


While driving to work I lost power steering and the engine and battery lights remained on. A friend looked at it and advised that the air conditioner compressor that mounts to the engine completely separated from the engine. Bolts are broken, mounting broke off engine, and radiator hose is damaged. Called GM they said for them to help, I needed to have a diagnosis from one of their dealers. Diagnosis done, they stated, "A/C compressor broken and not attached to engine block, 2 mounting bolts are broke off in engine block, 3rd bolt is missing and mounting hole is broken, recommend replacing engine." I was then advised by GM due to no recall, even after review of the diagnosis. So after a required diagnosis per GM and the car towed to and from the dealer, the case was closed and they advised they could do nothing to assist me in any way. I would figure that this is an excellent way to make a person whose vehicle is not working, depends on it for their livelihood, and has to pay the expense, which I find to be entrapping the consumer into thinking they will assist them, yet in the end, again they dismiss themselves from any liability. The vehicle was purchased used in 2007, the dealer advised it had never been involved in an accident and since I owned the vehicle, I have never been involved in any type of accident to cause damage to my vehicle. I had regular maintenance done accordingly. I feel that something such as this should not have occurred unless of a possible defect, flaw, or damage in related to an accident. The advisor at GM said, "well it is a 2004." If a vehicle is 7 years old is can have mechanical problems and failure to function. It is acceptable to merge auto makers who are also learning glitches in specific models and benefit from each other, however if something goes wrong, completely release any relinquish any assistance to the consumer.

- Walkersville, MD, USA

problem #3

Jan 202011


  • 89,000 miles
Two issues that I have are, the air circulation vent makes a clicking. When I opened it up, I saw that it was because the vent would not close properly, I had to stick a pencil in it to make it stoip clicking, because I will not spend 100 dollars to have it replaced. Also, we live in Montana, and our new battery will not start under 20 degrees. We have extreem weather here, so it leaves us with only one car, and oftem we are not able to get to work on time. Many other people in cold weather enviroments have complained about this. It seems to be something with the starter. This should be recalled, because it could leave us in very dangerous situations. Cell service is not often available in this area, and it frightens me to think we could be stuck at some point.

- Red Lodge, MT, USA

problem #2

Jun 282008


  • 74,396 miles
We have been getting the run around from the local Pontiac dealership, when they finally fixed the recall problem on our 2004 Vibe, they damaged other parts on the driver side door. After we arrived to have this repaired they tried to charge us for the damage they caused during the initial recall repair.

- Martinez, CA, USA

problem #1

Jun 242003

Vibe 4-cyl

  • Manual transmission
  • 4,500 miles
After the consumer removed his foot off the accelerator pedal, the vehicle slowly decelerated. The engine idle was slow to return to normal when the accelerator was released. The problem could cause and accident and resulted in an extensive use of the brakes. The dealer acknowledged the problem and stated that it was a design feature and not a failure. The dealer installed an event recorder on the consumer's vehicle.

- Big Rapids, MI, USA

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