This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle was parked on a slight incline and in park. Parking brake not engaged. Unloading groceries with rt rear door open. The truck rolled backwards about 1.5 feet then stopped. This truck has the column shifter. Noticed complaints concerning rotary shifter. However, it rolled on its own while the shifter was in park position. Temperature was around 25 degrees and clear. Left tires were on dry pavement. Right tires on snow. Truck did not slide as it left very noticeable tire tracks.. first time we have experienced this issue. Now we are very leary of the truck rolling unattended... thanks
On 12/7/16, a desolate, straight, country road, I stopped my truck to investigate damage from a deer that had run into the driver's fender while I was driving about 25 mph. Even though I placed the truck in park after my stop (to make it stationary), the Ram started moving as I attempted to exit its cabin; and then it drove for about 300 feet at idle speed down the road, where it stopped in a shallow drainage ditch. Meanwhile, the Ram's "self-driving" mode had caused me to slip on the running board and to fall very hard to the ground (a distance of at least 22 inches). The results: Pain, hand and knee cuts, extreme bruising and swelling of the entire left leg, and bruising and swelling of the lower right leg. These required some medical attention. Fortunately, there were no blood clots, no broken bones, no dislocated limbs, nor run-over limbs! I was very lucky!!
My truck rolled down a hill while in park through my garage and was stopped my rolling into my tractor. My truck was less than a year old and almost totaled. Plus I was hurt trying to jump into the truck to get to the brakes as it was rolling
The contact owns a 2013 Ram 1500. After the vehicle was shifted into park, the vehicle independently rolled over an incline and crashed into a tree. The failure occurred without warning. The vehicle was towed to an independent mechanic. The manufacturer was notified of the failure. There were no injuries. The failure mileage was approximately 57,000.
The truck shifted it self into gear while running it was in park I got out and walked away once I was 50' away I heard the truck shift and turned just in time to see it start rolling away. Once I recovered my truck from the bottom of the hill I though maybe I left it in gear and got out unlikely I have owned the truck for three years. I attempted to see if it would repeat I could not get it to sit on my driveway in gear with out rolling away immediately while in gear. My drive way is steep and this did considerable damage to the truck and property. The truck shifted itself in to gear once before when I first purchased the truck but at the time I wrote it off to my confusion with the dial shifter and the truck only went a few feet into a curb block. Now that this has happened I reconsidered. I will not be letting my truck run any more without me behind the wheel.
- Olalla, WA, USA
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The contact owns a 2013 Ram 1500. While the vehicle was parked, it began to roll away. The key was not inside the ignition when the failure occurred. The vehicle collided into a light pole. A police report was filed and there were no injuries. The vehicle was not diagnosed or repaired. The vehicle was towed. The manufacturer was not notified of the failure. The failure mileage was approximately 37,780.
Takata recall. The contact owns a 2013 Ram 1500. The contact received a recall notification of NHTSA campaign numbers: 14V796000 (power train) and 15V313000 (air bags); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure. Parts distribution disconnect.
Vehicle has severe vibration that started at approximately 22,000 miles. Vibration has gotten so bad that at speeds in excess of 65 mph if you hit a bump in the road the vehicle will switch lanes on it's on and you must slam on the brakes to regain control. I took vehicle to dealership and was told that the drive shaft was warped and not covered under warranty as it appears something had impacted it. I took the vehicle to another shop where they inspected the drive shaft and stated it may be warped but it has not had an impact of any type. I tried to resolve this issue with Chrysler motor company and they stated that my vehicle is no longer under warranty when I have only had I purchased it new 30 months ago and it only had 25,600 miles on it when I took it in under my 36 month, 36,000 mile warranty. They are more than happy to fix it for a huge fee, but not under warranty. I am to the point to where I am going to trade the vehicle in, do to the safety concerns and I will never purchase another Chrysler product, nor endorse the purchase of one. Customer service and satisfaction is not their goal and they could care less if their product was to kill or seriously injure someone.
The contact owns a 2013 Ram 1500. While driving at low speeds, the accelerator pedal was depressed but the vehicle failed to accelerate without warning. Once the vehicle reached a certain speed, the vehicle jerked forward and accelerated. The failure recurred numerous times. The vehicle was taken to a dealer where it was not diagnosed nor repaired. The contact received notification of NHTSA campaign number: 15V459000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,000. Parts distribution disconnect.
First problem. After locking truck the instrument panel lights and gauges continue to flash and gauges flicker. This goes on for about 10 mins or so. Dealer cant find problem. Second problem is transmission. When coming to a stop and the truck has stopped moving you get a bump from transmission. Once again dealer no help. Been going on for 2 yrs.
The contact owns a 2013 Ram 1500. While the vehicle was parked on an incline in the driveway, it began to roll back. The rear driver side tire rotated while the vehicle was rolling back. The vehicle was taken to the dealer where it was diagnosed. The technician stated that when the vehicle was in park, only one of the wheels would lock. The manufacturer was notified of the failure. The approximate failure mileage was 38,500. Updated 03/16/16
The contact owns a 2013 Dodge Ram 1500. After the vehicle was serviced under a manufacturer's recall for the air bags, there was an abnormal noise coming from the area of the dashboard near the air bags. The failure occurred while the vehicle on or off. The contacted also indicated that while the gear was in drive, the gear randomly switched over to neutral without warning. The manufacturer was notified of the failure. The failure mileage was not available.
I rear ended a semi that was parked on the side of the road. I was going approximately 51 miles per hour. No airbag's deployed, but the front of my vehicle was destroyed.
The contact owns a 2013 Ram 1500. While in park, the driver exited the vehicle. Moments later, the vehicle erroneously drove forward. The front passenger had to turn the ignition key in order to shut the vehicle off. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 20,000.
When backing up in reverse and shifting into drive the "D" light on the dash and shifter knob flashes on and off. When this happens pressing the accelerator revs the engine up as if in neutral and the vehicle continues to roll backwards. The first time it happened it caught me totally by surprise and because I was on a steep hill my truck rolled backwards into the moving truck waiting for me to pull out. Once I rolled backwards into a garage before I could stop it.luckily for everybody concerned the garage door was open. Another time I rolled over a curb in a parking lot into a bush. Many times just pulling out of a parking spot has caused the problem. The transmission has been replaced as has the shifter knob. It has happened many times and continues to be a problem. The dealership has been helpful in trying to figure it out and has verified the problem exists. As they have been unable to fix it they have been relying on Chrysler technical assist (star case). Chrysler's last response was the brake should always be firmly pressed while shifting "this is a built in safety feature and normal vehicle operation""??. how can a 6000lb truck rolling backwards with the driver expecting it to go forwards be "normal vehicle operation"" I have gone from park to drive and the "D" light will flash. But when this happens the transmission "locks" and even though the the truck revs just like the other situation it doesn't move. It just stays put in the same place. This I would consider "normal vehicle operation". one day when this rolling situation happens there is going to be somebody behind me and someone is going to get seriously hurt. I cannot get Chrysler to do anything about this. I have told them over and over about my safety concerns and about already running into another truck and all they can say is "we understand your concerns but your problem is normal". updated 03/01/16 updated 11/01/2017
On three separate occasions the vehicle's transmission suddenly began emitting a loud grinding type noise, it stopped pulling forward, and completely stalled in the roadway. After I parked along the side of the roadway and placed the gear shift in park, then back in drive, the vehicle slowly started to pull forward again emitting the loud grinding type noise. Fortunately, I wasn't traveling at a faster speed or on the freeway with heavy traffic when the malfunctions occurred. I could have been seriously injured in a collision because if appeared as though the transmission was going to fall out of the vehicle. I have carried the vehicle in the dealership for repair on each occasion to no avail.
Ever since I have had the truck it has jerked when coming to a stop. Sometimes one to three jerks, if I was not braking it would still be engaged and move foreword. Not sure if this is the recall about the transmission. Took it to the local dealer three times. First they said it needed to be reprogrammed. Second they said everything was ok, they said the service manager test drove it and it was fine. Third time they wouldn't take it, told me the it was "normal" for a Dodge truck! service person told me she had a Dodge and it does the same. Explained to her I have driven several one-ton Dodge trucks and none of them had a similar problem. Fear that it will jump foreword at a stop and hit something and that when it finally does go out, I will be charged with replacing everything involved. Could not locate work orders but have them. Wrote you several months ago with no response, not this form.
Has occurred 3 times within 30 days. At low speeds between 15mph and 35mph, engine stops, gauges go dead and aprox 6 seconds later the transmission slams into park. 1st time it happened I was lightly breaking & coasting for a stop light; 2nd time I was cruising about 35mph; and 3rd time I was accelerating from a dead stop across 4 lanes of traffic. The transmission going into park after the engine and electrical system went dead reminds me of when you turn the ignition off without first putting it into park - when this happens, a few seconds later, the transmission automatically shifts into the park position. I had at least 1/2 tank of gas each occurrence. I notified the dealership on 1/14/15, dealership says there are no recalls and that I would have to wait 2 weeks before they can check out the problem, which I consider serious. Additional electrical info that may or may not be related: The infotainment system frequently malfunctions - the play list for songs duplicates in the listing, songs repeat two to three times, sd card selection stops working, sd card selection all of a sudden stops recognizing the sd card. The infotainment center has also completely restarted as if it was rebooting.
While going down hill at 30mph, stepped on brake and transmission downshifted and revved while foot was on brake causing a surge. This has occurred several times. Additionally transmission shifts very roughly and sometimes while in reverse is actually in park.
I had problems prior to April 2014 but I am just using a time frame when Chrysler got involved. In 2013 and 2014 my Dodge Ram would have the cluster panel come on with air bag service needed first and then the remaining lights would come on to include engine light while simultaneously the windshield wipers would come on. When I took it in to the dealer they tried to repair the problem to include resetting the computer. Over time I would lose my power steering and power brakes. Fortunately I was going into a parking area when I lost the power brakes otherwise I'm sure I would have crashed since I did not expect the change. As of late the truck will not start or the radio won't go off. Chrysler has really done nothing to resolve this problem and maybe I will need to crash first before something is done or run over someone when I lose my brakes. This is a problem since I purchased the truck. The truck is dangerous to drive since I never know when the electronics will quit on me. Over the last 10 days the truck wouldn't start at all two (2) times and all the lights and windshield wipers have come on at least three (3) times. I have not lost my brakes lately, but that is just a matter of time. I want to make this public because I know I will be held responsible if something happens, and it will. I have never had a vehicle do this and I'm just afraid someone will be killed if I should lose my brakes and steering while on the highway. Chrysler can be proactive or reactive. I think that I have been paying for a truck that will ultimately kill someone. I've tried to contact NHTSA by phone but the only thing there is that you leave a message and hope they will call back. Since the problems iterated above seem to have increased it's probably time to park the truck.
A D V E R T I S E M E N T S
- Maynardville, TN, USA