This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
July 14, 2018 my check engine light came on. I was getting hesitation going uphill. I first took it to a local shop who replaced O2 sensor and all spark plugs at the cost of $800, 5 miles down the road check engine light back on same code P219A. Took it back said everything tested fine. Second shop replaced upward and downward sensors $1100. 5 miles later same check engine code. Third shop said the couldnt find anything to pick it up $200. I took it to dealer. At this point bad gas mileage and hesitaion...they kept it two months and stated they had Chrysler engineers in the field helping them. Finally 8 weeks later, I was told the only thin they think it could be was wiring harness. $1400 but cant promise that will fix it. Ive replaced throttle body and numerous parts totaling approx. $3500. Light still on. Driving back it died! dead! throttle body control module sensor error was showing on dash. Died while driving. Towed it to the dealer I got it from. Now they are saying $3700 to fix it. Camshaft and lifters not only that..so many have this problem parts are on backorder for 3-6 months! that will be a year without being able to drive my truck. Its been in the shop 3 weeks now waiting on parts! why has this not been recalled by Chrysler? that many vehicles waiting is a problem! I had the truck a year and 4 months when this happned. Mileage 130,000
Exhaust manifold bolts broken on driver and passenger side of 2013 5.7 liter hemi motor. Two different metals are used expanding at different rates causing manifold to warp and snap bolts. If googled you will see how common. I believe this can result in exhaust entering the cab.
The bolts or studs that hold the exhaust manifold to the engine broke or sheared off. This presents a break in the ability of the engine to safely Transport exhaust gases to the rear of the vehicle. Exhaust gases are now introduced to the engine compartment and the passenger cabin of the vehicle. Exhaust could be smelled in the cabin to the vehicle at start up which means that carbon monoxide could be introduced to the cabin. This is a serious safety issue. Secondly, with a exhaust leak occurring at the engine block, exhaust gases are bypassing the pollution control equipment which may be a epa issue. Referencing complaints on the internet this is a very common problem.
Exhaust manifold bolts broken. I had 2 broken bolts on the passenger side and 1 on the driver side. This caused a ticking noise upon start up that would then go away after the engine warmed up. No regularly scheduled maintenance would have prevented this from happening and has to be a faulty part/design with the 5.7L V8 hemi. Issue has been complained about on truck forums dating all the way back to 2008 models. Service for this repair was not covered under warranty due to age of the truck and mileage 114,800.
Upon starting vehicle made loud ticking noise, and was running a bit rough, next morning again started the truck and it was making ticking noise but now was losing horsepower so we had truck towed to shop thinking could be something easy, truck maintenance maybe. Mechanic stated the C clip on the lifter had broken and the truck was utilizing 7 cylinders and not 8. mechanic stated he couldn't pin point a cause for this to have happened, but the repair would be costly. Unfortunately we are not under any warranty of any kind, I was looking on the internet to see if this was under recall or if there was a reasonable cause for this type of breakdown however found that many on the 2013 engines are experiencing this same issue. I have not yet contacted Chrysler and based upon what I have read in countless forums, Chrysler's not standing by the product anyway, so I decided to file this complaint instead, I'm not sure if filing this complaint will change Chrysler's view of the defective engines or not but something needs to happen, thus far no lives have been taken however if this were to happen while driving on the interstate above 50 mph and the engine looses power or shuts down as our vehicle did it could easily cause loss of life. This in my opinion is a safety issues not only for the person driving vehicles with these defective engines but to others on the road with them.
- Mcqueeney, TX, USA
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Exhaust manifold bolts broke causing an exhaust leak and a ticking noise. The ticking noise was heard at start up. This is a known problem on the hemi engines.
When parking I get error 'vehicle not in park' and engine will not shut off. Seems stuck and until you put it in reverse, then drive, then park multiple times it will allow you to shut the engine off. Everytime I try and park and I am stationary for the past month.
Exhaust manifold bolts on driver and passenger side of engine breaking. I have replaced 2 bolts on the passenger side and still need to replace one on the driver side of my engine. It started as a light ticking noise and would go away after the engine would heat up, then it had become louder, when I took it to my mechanic he found that I had 3 bolts broken and he was able to get the two on the passenger side out but not the one on the driver side. After doing some research it seems that this is a common issue with the Ram engine, but it seems that Ram will not take ownership of this issue. I went to my local dealership to see how much it would cost to have them do the initial repair and was quoted $600 to over $2,000 for their problem.
5.7L hemi broken exhaust bolts and warped exhaust manifold. Alowing exhaust to excape and enter the cab of the truck. Was told unsafe to drive till fixed. 3 mos out of warranty. 56000 miles.truck now sits as I cannot afford to fix the problem and its unsafe to drive. Was getting bad headaches driving the truck since sitting I have had no more headaches.
The contact owns a 2013 Ram 1500. The contact heard an abnormal, loud noise coming from the engine compartment and the check engine warning indicator illuminated. The dealer (greenbrier Dodge of chesapeake, 1717 S military hwy, chesapeake, va 23320, (757) 420-2800) diagnosed that the lifters and cam shaft needed to be replaced. The dealer indicated that a warranty may cover the repairs; however, once it was determined that the vehicle had a Canadian VIN, they refused to provide service as there may be a Canadian warranty. The vehicle was not repaired. The manufacturer advised the contact to reach out to the manufacturer in Canada. In turn, the manufacturer in Canada advised the contact to call the manufacturer in the usa. The contact received no resolution. The manufacturer had not issued an engine recall; however, they issued 27 tsbs on the engine and engine cooling. The VIN and failure mileage were not available.
Hydraulic lifter failed in 5.7L hemi V8 engine, causing damage to camshaft lobe. Vehicle undriveable. Lifter (part) back ordered from factory for 1-2 months. This part failure is all over the internet, in Ram/Chrysler forums and car repair websites. NHTSA needs to look into a recall. Fca is not standing by customers. In my case, they refuse to even provide rental assistance during the 1-2 month repair period, when my truck is torn apart sitting at their dealer.
Takata recall hi I have a 2013 Ram 1500 and it seems the exhaust manifold bolt heads are broken and the manifold is leaking it makes a loud ticking nose and in my research it seems like it happens to most if not all Ram 1500 so I was wondering why this is not a recall and if it could be I believe it is due to the kind of bolts and or the different metals from the engine block to the manifold and also from the heating up of the engine and then cooling the metal just brakes
I purchased this truck used and had to replace broken exhaust manifold-to-cylinder head bolts which had sheared off. I had both sides replaced (all bolts with new) and new manifold gaskets. Within a year there was the exhaust leak upon startup. I have heard from many hemi V8 owners that this is very common and can affect the ability to pass the required biannual smog check.
While driving vehicle at 55 mph, engine shutdown. Towed to mechanic. Valve spring broke, bent push rod and piston damaged. Had to have total engine replacement. 98500 miles on well maintained engine. No help from Chrysler at 3 months out of warranty.
The contact owns a 2013 Ram 1500. While the vehicle was parked with the engine running, the contact heard an abnormal noise coming from the engine compartment. There were no warning indicators illuminated. The vehicle was towed to york gary autoplex (1420 leslie St, nashville, ar 71852, (877) 809-4344) where it was diagnosed that the lifter on the motor collapsed and the camshaft needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that parts were not available. The contact was referred to NHTSA. The approximate failure mileage was 160,000.
The contact owns a 2013 Ram 1500. The contact stated that strong exhaust fumes encompassed the interior and exterior of the vehicle. The dealer (peterson Dodge Chrysler Jeep Ram, 5801 E gate blvd, nampa, id 83687, (208) 475-3000) diagnosed that the exhaust manifold had an internal failure, which was leaking fluid into the engine compartment due to the bolts shearing off. The dealer replaced the exhaust manifold and the bolts on the front passenger side; however, the failure recurred. The dealer stated that the exhaust manifold needed to be replaced on the driver's side and the bolts. The manufacturer provided no remedy other than replacing the same parts. The failure mileage was not available. * the first failure was the passenger side exhaust manifold began ticking. Tamera, the Chrysler adjuster did not tell me this was under a customer help at the time of the repair of I sould have brought the above her attention then. I heard only a tick on the passenger side and they said the other side was fine. In less than 1000 miles and around 30 days the other side started ticking. In researching this problem it appears that Chrysler has allowed this to allowed this to continue unchecked since 2009, but it is hard to tell as they have done some changes in the engine for fuel economy sake, but it appears to be an ongoing problem. I have had some exhaust odors, but it has not seemed to have caused health problems at this point. My son has a 2003 diesel that has the same problem, but is long out of warranty. Updated 11/1/2018
Driving vehicle when digital instrument cluster went black and engine stopped total loss of braking and steering assist. Loss of control of vehicle which rolled to stop. No collision or damage to vehicle. Vehicle restarts and driveable no digital information displayed. Dealer says digital instrument cluster failure. Concern definite safety risk if happened in traffic or when turning or stopping. Did the failure of the digital instrument cluster kill the engine or did something else kill the engine and the cluster. If the vehicle is driveable is it safe to drive or can expect repeat of same incident?
A D V E R T I S E M E N T S
- Marbury, AL, USA