This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 05/28/2019 recall's (T61, T79, U53) where all performed on my 2013 Dodge Ram 1500 pickup truck by the whitten brothers dealership located at: 10701 midlothian turnpike, richmond, va 23235 phone# (804) 378-0707. Before picking up my vehicle the dealership called to notify me of a glitch with the engine light staying in the on position and the second issue had the service airbag coming on randomly. They said it could be fixed but I would have to pay. I didn't agree to this due to none of these issues were occurring prior to my visit. Also, notified them I had worked previously for NHTSA and knew the recalls performed should have cleared out all the warnings and if not they needed to go back and fix them. Sadly they did not fix them. I was given the runaround with random excuses for reason it might be and the topic of "money" kept being brought up. The dealership forged their words on the invoice implying the lights were on prior to service. I explained that I would be filing a report on they're location for the concern that these recall's (T61, T79, U53) were not performed correctly and for inappropriate behavior that was conducted. Nicholas (134510) was the advisor who I spoke with. Invoice# chcs592258 customer# 90932 invoice date: 05/28/19 the suggestion to cover up wires underneath the seats would possible fix the issues. Please feel free to contact by phone# (xxxxx) or email: (xxxxx) I hope this will help others as much as I'm hoping it will help me to get this information out. (xxxxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
I bought this truck in August 2016 in Missouri at a used car dealer. When I was notified I had a recall on my vehicle I took it to the dealer. The dealer refused to fix any recalls on the vehicle because I was built in Canada. I was not told the vehicle was from Canada when I bought it, nor did I know I wouldn't be able to do recalls. So basically I have to drive around in a unsafe vehicle because of this.
Automatic door locks will all unlock, but only the driver door and the tailgate will lock. I press unlock on either the key fob, the exterior key fob, or on the interior switches (driver & passenger) and all doors (driver, passenger, two rear, and tailgate) will all unlock. I press lock on either the key fob or on the interior switches (driver and passenger) and only the driver and tailgate will lock. At first, it was intermittent. Maybe the passenger doors would lock, maybe they wouldn't. then it goes away for a little while. Then it comes back for awhile, the three passenger doors won't lock.
- Grants Pass, OR, USA
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While driving vehicle the rear tail gate opens on its own, this happens even after locking the doors with manual lock button in vehicle, this has happened numerous times, I had to stop and recover cargo which fell from pick up bed, when I reported problem to dealer I was told it is a faulty control unit and latch which was not covered on service contract, I purchased the vehicle new from security Dodge Chrysler in amityville, NY., started around November 2017
No heat on driver's side coming from any vents. Visibility affected in cold weather. First noticed around October 22, 2018 when heater was turned on while driving on highway. Continued when in town and stationary.
Our 2013 Ram tailgate opens while we are driving down the road. It has been doing this since we purchased 3 years ago. This has been recalled on 2015-2018 vehicles, what about the 2013's
My vehicle shifted into reverse by itself after I shifted it to park. Also, it makes a strange noise in the steering column when I try to shift from park into gear. Sometimes it clunks very hard into reverse. Luckily I was at a stop with the breaks on.
Stalls when coming to a stop to turn, within roundabouts, at stop lights. Gives no warning the engine just shuts off. Radio still plays, lights are still on, engine is not. Screen says to put in park, and restart. The truck has died when getting into turn lanes, always at slow speed. While entering a round-A-bout and having to touch the brake, the truck died. Today coming to a red light, started to slow down, light turned green, truck was still moving and died. Almost have been hit several times as the car or truck behind us was unaware that the truck died. Sometimes it doesn't die until a full stop is achieved other times it dies when the speed is under 5 mph. Only the engine is off, everything else that could warn you is still operational. The dealer still cannot isolate the problem, we are terrified to drive it. It has been over a year of this problem occurring.
Just out of "Dodge warranty" my 3rd brake light took in water. This resulted in a blown 3rd brake light bulb and now leaking of water into my back window and down into the side behind the cover in my truck. This is while stationary and in motion. Risk of mold and 3rd brake light now not working. The back window is solid never damaged or replaced. The third brake light cover was never taken off or replaced. All manufacturer responsibly and they will not take responsibility for it due to out of Dodge warranty. This truck is a 2013 Dodge Ram with 41,000 miles on it. Never in a accident or any problems except Dodge recalls.
Approximately 10:30 am on June 29, 2017, a plunger lift employee was on a xto location when he was involved in a minor mva. The employee was having a conversation with a xto field foreman when they both notice his back up lights came on and started rolling on its own backwards after the vehicle was placed in park position. The employee's truck impacted the xto field foreman's truck resulting in damage to both vehicles.
When in park and turned off going to start the truck it will not start and states the truck is not in park. It will take several times trying to start giggling the gear knob to get the truck to start. Its random does not happen with any set circumstances such as using auto start prior to starting with key. This has been happening in and off for a year woth more frequent issues. I took into shop while covered under warrenty about 4 times or so for this issue they claim they cant find a problem and cant fix unless it happens while they have the vehicle. All repairs done at beaman Dodge murfreesboro
Ac unit is randomly not starting when vehicle starts but will kick in adter driving/running a little while random times and distances. No engine code and when looked at cant find a reason
The two front dome lights flicker and have dimmed from the original brightness at purchase date. I have had the master switch replaced and finally the overhead dome console replaced as it was under warranty. This fixed the problem briefly, now both lights are not adequate for use as they flicker and are dim.
The automatic door locks when reaching a certain speed, the door lock remote and the door lock switches on the arm rests were only locking the passenger door. I changed the setting through the radio from lights flash when locking to no flash and all locks locked. Even before I made the change the remote, the armrest switches and the automatic unlock would unlock all locks just fine. This fault only occurred after the radio was flashed.
Hello I find it very disturbing that a american auto maker who in their own words install a safety feature that also saves gas and cuts down on CO2 emission want to extort $595 to turn it on. I paid over $40,000 for this american made truck and expect all safety installed features air bags, defrosters, seat belts etc to be in working order without paying extra after I drive off the lot. I have received several letters trying to get me to pay to turn on the safety and gas saving feature. I will try to down load one of the letters they have sent.
Hello I find it very disturbing and I feel im being extorted by this manufacturer. Who installed in their own words a gas saving and safety feature that I paid for in my $40,000+ truck and then send me letters telling me to pay $595 to turn it on. I feel if they are going to install safety features in their vehicles they should be used. Next they will be charging us to use our seatbelts and charge us to activate our airbags.
I was driving down the road in my truck when all the lights on the instrument panel went off and rest itself. This has happen several times now at different speeds. I called the dealership and asked them have they hear any other owners say it happen to them. They at like I was speaking a different language. They said they wouldn't be able to check it unless it happens when they have it. Only problem with that is it happens randomly.
On 10/6/2015, I had my nephew in my truck while I was installing his car seat. The car was not running, the keys were in my pocket. As I was installing the carseat, he was able to pull my shifter out of park causing the vehicle to roll backwards down the street. As I jumped into passenger side to reach the brake, the front passenger door hit a brick mailbox and caused damage to the door and front passenger side fender. The brake shift interlock that should keep this from happening is not functioning in my vehicle, after the vehicle was stopped from rolling, I got back in to see what happened and I can clearly move my shifterout of park and into reverse, neutral and drive with the truck turned off and without depressing the brake.
- Baltimore, MD, USA
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- Waterloo, IA, USA