This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ram 1500. The contact stated while starting the vehicle, the ABS warning light was illuminated, and the cruise control feature disengaged. The vehicle was taken to the dealer, where it was diagnosed that the ABS module had failed and needed to be replaced. The dealer informed the contact that the part was not available and was under engineering review until April 2024. The contact related the failure to TSB Number: S200500000. Additionally, the contact stated while starting the vehicle, the power steering warning light was illuminated, and the steering wheel was difficult to turn. The contact stated that the failure occurred on two occasions. The contact turned off and restarted the vehicle on each occasion, and the warning light was no longer illuminated. Additionally, the steering wheel became inoperable. The vehicle was taken to the dealer, where it was diagnosed that the power steering control module (PSCM) had failed and needed to be replaced; however, the part was not yet available. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The manufacturer was not notified of the failure. The failure mileage was approximately 43,000.
The electric power steering failed on the truck. It is almost impossible to turn. Sometimes it will work again after cranking the vehicle only to have it fail again in few minutes. This makes the truck undrivable and unsafe.
Loss of Power Steering. I had my vehicle towed to "Conway Chrysler Dodge Jeep Ram 2385 Church Street, Conway, SC 29526. (843) 365-7331. It has been there for approximately two (2) months. I was told that they are waiting on parts. I found out that there are hundreds other, same type complaints, reported to this agency. Please advise what steps should I take to resolve this issue. Thanks.
After picking up some supplies from the store, I was about to make a left turn onto main road from the parking lot area when the electric power steering went out, so I had to turn the steering with tremendous force to get into a safe spot. So I contacted two shops and one quoted me for like $3900 and would take months to get replacement parts. Also, contacted another shop as well and still haven't heard from them.
My ABS module is defective. My power steering goes, my ABS system lights come on and off. My braking comes and goes. I brought it to the dodge dealership and they said that dodge is remanufactifing the parts as it-??s a huge issue they are having and said just to drive it or don-??t but with no other help.
- Ocala , FL, USA
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Power Steering. Yes it is available for inspection. Yes my safety along with passengers and other drivers were / are at risk. The power steering will sometimes work and suddenly stop working while making a maneuver. Rendering the steering wheel useless. This makes it difficult / impossible to avoid obstacles. And makes it hard to make a common maneuver such as making a turn. It has been diagnosed by the Dodge dealer of a failed steering rack. Vehicle has not been inspected by manufacturer, just dealer. Warning message appears after steering wheel locks up. No advanced warning.
The power steering completely went out. I could not turn my truck safely. Manual steering was wat too hard to turn. Had my truck towed. Now the dealer tells me I can't get a new electric steering rack for 3 months or more. The vehicle is unsafe to drive!
Sudden and complete loss of power steering Was able to get safely off the road using extreme force on the steering wheel. Had vehicle towed to dodge dealership where they now are informing me that the electric power steering unit has failed. This is the same issue they had a recall for on newer models! Luckily nobody was hurt this time!
Traveling at highway speed and power steering completely went out making it difficult to steer. Putting my family at risk of an accident. Incident was inspected but a dealership and was found that the power steering module had an internal fault. Power steering light came on in the truck.
Started truck, steering was extremely difficult to turn. Took to dealer, said other years of this truck experienced similar issue. Dealer diagnosis - Internal failure in steering rack module. Replaced. Cost - $2942.46
The contact owns a 2013 Ram 1500. The contact stated while driving approximately 65 MPH, the contact heard a chime and the -??Steering Maintenance" warning light was illuminated. The contact continued driving and exited the highway and stopped at an auto parts store where the contact was advised that the power steering was electrically assisted and was referred to a dealer. The contact was able to drive the vehicle to a dealer who diagnosed the vehicle and determined that the power steering assist system needed to be replaced; however, the parts to repair the vehicle were on a national backorder. The vehicle was not repaired. The loss of power steering functionality was constant, and the vehicle was no longer drivable. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Action Number: RQ23003 (Steering). The failure mileage was approximately 100,000.
Electronic Power Steering system unexpectedly failed on my 2013 Dodge Ram 1500 with 40k miles on it. Mechanic quoted cost to repair $3600. I have noticed several other owners to report thidls same problem yet no recall.
I went out and started my 2013 Ram 1500 on Monday morning, Nov 6 to take my son to school. While preparing to leave, I noticed that my steering wheel was extremely hard to turn (more difficult than a car with manual steering) and the "Service Power Steering" warning came on the dash. I am glad this failure did not occur the day before with my entire family in the truck driving a highway speeds. Steering when this failure occurs is so difficult, this situation could be deadly to someone on the road. The truck is currently at the dealer being looked at. There are many others with this issue yet there is no recall from Ram despite the severity of this issue.
Was backing up in reverse, steering wheel locked up and I cannot turn it at all. I was able to stop and saw the steering wheel notification light come on flashing with an exclamation. I was able to put in drive but still can't turn the steering wheel. Boniface Heirs Dodge was contacted, they advised they don't have any recalls on my truck, but they had some on other years, but it is the same issue. I have had several people look at it and they advised it is the electric power steering system. Also, I am unable to obtain a new one seeing the part is discounted or a nationwide shortage. Very disturbed about this. I could have been on the highway with my grandkids in my truck. Also, I see that I am not the only person wth a 2013 Dodge Ram 1500 4x4 who has the same problem!
Electronic Power Steering failure, and has been confirmed by the dealer. It always fails during the first start up, but will SOMETIMES activate on 3 or more start ups. Dealer has noted the internal power steering fault during diagnostics.
The contact owns a 2013 Ram 1500. The contact stated while driving approximately 10 MPH and making a left turn, the steering suddenly became firm and would not turn as needed. The contact stated that he drove the vehicle to his destination and later drove the vehicle to a tire dealer. The contact stated no warning light was illuminated. The contact stated that he purchased four new tires and had the wheels aligned and the loss of power steering reoccurred. The contact stated that the failure had become constant and no longer drove the vehicle. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 16V167000 (Steering). The failure mileage was approximately 75,000.
Leaving for work this morning and the power steering went completely out. Was unable to steer without great effort. No warning lights or messages prior to failure.
Total power steering failure, no steering at all. Happened while turning into driveway without prior warning. Vehicle now un-operational. I have read this is a ongoing problem with these vehicle's and there is no recall as of now. Extremely dangerous as you loose all steering. Vehicle has less than 40,000 miles on it. Thankfully I was at a low speed and there was no damage involved, have not yet sent vehicle in for repair as it is a $3500 min. repair
A D V E R T I S E M E N T S
- Navarre, FL, USA