This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving home my truck started making an unusual sound like a dry bearing rubbing in a bearing would make, and I found it difficult to keep the steering wheel centered, a little further down the road I made a turn while doing so the steering wheel abruptly cut back the opposite direction of the turn yanking the wheel out of my hands no lights on the dash illuminated nor were there any warning chimes, I was able to make the last mile home by keeping both hands on the wheel firmly. Upon an inspection of the underside of my vehicle I found that the electric power assist system was making the loud sound that I thought was a bearing, I also noted that the front sway bar was broken on the passenger side was broken, I turned the the steering wheel to one side then the other and again the power steering yanked it from my hand, at this time I haven't taken it to a garage or called my insurance company, if I had been in traffic or congested area it would have caused an accident but as it was I was traveling a country road
The contact owns a 2013 Ram 1500. The contact stated while driving 30 MPH, the contact became aware that the power steering was not functioning as designed. The contact stated that the steering wheel became difficult to turn and seized and jerked. There was warning light illuminated. The vehicle was able to restart but the failure recurred. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 208,908.
Malfunctioned ABS module. ABS, ESP, and trailer brake control not working. When ABS or ESP would be activated an error occurs and truck goes into neutral with neutral light blinking on shifter. ABS did not activate and almost hit a deer. ESP did not activate and almost spun into ditch. Working with dealer currently to confirm.
As I was driving suddenly the power steering emergency light came on on the dashboard and the steering wheel locked up creating a extremely dangerous condition. This all occurred without warning or any signs of a problem prior. My safety and others safety needless to say was in great danger.I called the dealership to ask if they had any incidents of this kind reported but they would not confirm... however a search on You tube and google verify many others have experienced this issue.
Electronic Power steering went out while driving the vehicle. Temporarily lost control while driving the vehicle. We took it to a dealer and they confirmed this is the same issue the previously recalled 2015-2016 trucks have and they cannot order the part needed to fix the issue as the part has been discontinued. The system says "national backorder with no ETA" however, the dealership said Dodge has discontinued the part entirely so they do not anticipate the part coming back and becoming available. There were NO prior warnings of any issues before losing control of the power steering. The truck has always had regular maintenance, oil changes etc. Very well maintained truck so this was unexpected. Now we are left with a truck that we cannot buy a part for with NO anticipated release date & Dodge still has not recalled the 2013 so there is nothing we can do. This is extremely dangerous to not recall as it will cause serious harm to future drivers with the same issue.
- Wichita, KS, USA
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Power steering stopped working with no warning as the truck was being driven up a busy Highway at 65 MPH. Lost momentary control of the truck but was able to pull over and turn it off without incident. When it was restarted the engine light came on with an error message popping up. It was on a very busy highway but we were able to limp it home, going miles under the speed limit with emergency flashers on for safety. It is very hard to steer and the brakes do not seem to be working correctly now. After starting it again today to see if its still giving an error, another light is on regarding the ABS system and the power steering is not working at all. The truck is not safe to drive as and the problem has been confirmed by a local dealership and the truck is on a waiting list to see about further diagnostics & repairs. It is available for inspection at any time.
Vehicle encountered sudden loss of power steering while driving, nearly resulting in a crash. Vehicle steering tends to lock in a drifting angle, and recovery often requires a turn in the opposite direction of the intended direction to correct.
Loss of power steering still continues. Replaced the intermittent lower steering shaft. Still losing power steering occasionally. Turning left or right the wheel will lock up half way through the turn making me drive straight into on coming traffic. Vary scary.
Was driving and the power steering stopped working out of nowhere. And an icon popped up on dash of a red steering wheel with exclamation point. Now sometimes it will work but 98% of the time it doesn-??t
Steering jerked while turning and needed extra strength to maintain control. This problem has happened multiple times in the last 24 hours. Upon looking at the nhtsa website I found an open investigation (RQ 23-003) and I feel like my truck would fall into the action/summary provided. I have been able to maintain control but there is no notice provided (that I have caught onto) and it is intermittent. The service power steering light does come on and very quickly turns off.
*Power Steering locked up and you cannot steer the vehicle. * The steering locked up and almost caused me to hit the guardrail at intersection. * Have replaced Rack and Pinion but still locks up. warning or messages and no previous warning.
Electronic power steering failed while driviing with warning. Failed system is available for inspection on vehicle due to lack of recall for specific vehicle. Component failed while driving speed limit on highway curve endangering self and others. Problem has been confirmed however recalls are not appropriated to vehicle in question. It has been inspected by mechanic shop who stated dealership must correct. Dealership confirmed recall information. The warning was not present at time of incident. The warning light on the dash only appeared after turning the vehicle off and back on, multiple times on the day after the incident.
The electric power steering went out in oct 2023 and I have been driving this using manual steering since. The truck only had 35000 miles on it when the eps failed. This needs to be recalled since other ram trucks have reported the same failure.
When the weather got sub 40 degrees Fahrenheit, the power steering went out completely, and then after warming up the truck came back on, but would rapidly jerk my wheel when steering for a while until it fully warmed up. Now its completely out with no signs of life. Ram will not service this part, only out right replace it, and you cant get the part anywhere. which is rediculous being that this power steering rack is in more then just the 2013 ram 1500.
Power steering failure. Upon starting the vehicle, a 2013 Ram 1500 Bighorn, driver information center showed a power steering failure warning indicator. Turning the vehicle off and back on did not clear the warning. No prior warnings existed to show the imminent failure of the power steering system. Took the vehicle in for service and was advised the part and labor would be around $5,500.
electronic power steering went out, while driving, like driving a 80-??s model. Wheel lock and had to man handle the steering. Hard to tell how much fluid there when the system is sealed
A D V E R T I S E M E N T S
- Menominee, MI, USA