This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ram 1500. While attempting to reverse out of the driveway, the power steering seized. The vehicle was towed to mark Dodge (3777 gerstner memorial blvd, lake charles, la 70607) where it was diagnosed that the entire front end needed to be replaced. The vehicle was repaired on January 23, 2018. On March 28, 2018, while driving approximately 35 mph, the steering ability seized again. The vehicle was towed to the same dealer where the front end was repaired again. The manufacturer was not notified of the failures. The approximate failure mileage was 45,958.
The complaint had to do with the complete failure of the power steering. On the morning of October 30 while driving at approximately 45 mph the steering wheel seemed to lock in place for a split second and then no power steering, I was lucky traffic was light and not in a curve, I was able to manually pull of to the side. Had this been in traffic and or a curve this could have been disastrous of myself and any nearby drivers.
- Walker, LA, USA
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- Lake Charles, LA, USA