This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Anytime the weather is cold I get a "service air suspension immediately" message. I've taken it to the dealer several times for it and they never "find" a problem. Two days ago I got a message stating that the air suspension could not be used because my payload was too heavy. The problem is, there was nothing in my truck except me so there wasn't a heavy payload. This morning my trucks front end was resting on the emergency bump stops and the air suspension was not functioning at all. I am out of warranty and neither my dealership nor fca will cover the repairs even though is a known issue since you can find many reports of issues like thi.
Dash light says service air suspension immediately. Vehicle is stationary and just being started. Compressor was replaced last year and fuse was replaced on 10-31-18. On 11-05-18 service air suspension is back on. The vehicle drops in the front making it unsafe to drive.
While driving on an interstate, the air suspension failed. The front of the vehicle dropped to the stop bumpers. Then there was a message that read: Immediately air suspension repair/ service required. The front began to raise up and then another message. Air suspension cooling down please wait. Finally the front and rear of the vehicle dropped to the bump stop (safe mode). The air compressor cracked, releasing all the nitrogen. Dealership said they have had a lot of problems with Dodge Ram air suspension.
Air suspension pump failed at tempatures below 30 F. system dumps suspension pressure while driving, truck becomes very difficult to control. Issue began at 67000 miles, fha siad this is not covered under drivetrain warranty, dealer wants $3800 to correct problem
While working under the truck the air suspension failed causing the truck to drop. I have also been driving the truck and for no apparent reason the front or rear drivers air bag deflates almost causing me to lose control. I spoke with the dealer who stated with the cold weather there are multiple issues with the 2013 and 2014 Ram air suspension failing. He also stated that there was a newer compressor installed in newer trucks along with better components that solved the issue. I have approximately 72000 miles on the truck with a repeated air suspension failure in the 45days I have owned the vehicle.
- Anoka, MN, USA
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2013 Dodge Ram 1500. Consumer writes in regards to transmission shifts hard, tire balance issues, clock, ignition malfunction and other mechanic problems. The consumer stated the clock and ignition switch were repaired. The upper ball joints failed. The dealer offered to assist with repairs for the tires, but the consumer declined. The consumer requested to be reimbursed for repairs made, to be advised about warranties, and a replacement vehicle. Updated 10/10/2017
The passenger side front wheel bearing was iniquitously greased at time of manufacture, causing failure without warning, and the front wheel came off, damaging the upper and lower control arms, break caliper, rotor, hub and wheel assembly, causing the truck to go out of control with no breaks. I have observed similar complaints on makeitsafer.com, this is a lie safety issue and could have caused a fatal accident had this happened on the highway. Fortuitously it happened on a city street at 35 mph, with no warning
Looks like my 2013 Ram 1500 express with 80,000 on it has bad left front bearings. It has a lot of movement when moving the tire top to bottom. And makes a noise when driving like something's rattling. There should be a recall on this since it's too soon for something like to happen. I'm very disappointed. I have owned nothing but Dodge. And this Ram which is made now by Fiat. Never had any problems before until now.
While slowly backing down the driveway of my home and turning into the street, I heard a loud bang which seemed to come from the front of the vehicle. I proceeded to put the vehicle into drive and slowly drove the truck back into driveway when at that time the right front tire broke away from the vehicle. The right lower control arm had broke in half where it was attached to the ball joint. After inspecting the broken part I noticed an abnormality and concluded there was a manufacturing (casting) defect at the factory which compromised the integrity of the part.this was also concluded by the Ram dealer where I had the vehicle inspected and repaired. Part was returned to Chrysler for evaluation.
Driving on freeway at about 65 mph vehicle began pulling to the left was able to correct but then noticed the front end appeared to be low. When I stopped I noticed the front end wheel wells were all most on top of the tires. After I restarted the vehicle there was no warning light but I cycled though the messages and saw a message that said service air suspension immediately. Attempted to raise the vehicle using air suspension buttons to raise the front end but it did not function. The failure of suspension components at highway speed could result in loss of control. I have scheduled service with the dealer but they could not get an appointment for 5 days. After reviewing several Ram vehicle forums I see that there are multiple problems associated with the Ram 4 corner air suspension. Fiat (Chrysler) should fix these issues as suspension failure could result in accidents or worse as these systems age and fail. My vehicle only has 28,000 miles and if it is failing already I can only imagine what the future holds. If Fiat can not do a viable fix they should recall and replace the systems with coil springs.
While traveling on a paved road at about 25-30 mph, right front tire blew out. The tire was separated from inside bead all across top of tread to outside bead. Tire blowing out caused damage to fender. No evidence that the tire struck anything in the road, initial report from a Goodyear rep said that the tire just separated. Nothing was found in the road or vicinity to indicate that the tire struck anything
The contact owns a 2013 Dodge Ram 1500. While driving approximately 55 mph, the vehicle veered to the left. The failure occurred when driving over 45 mph. The vehicle was taken to the dealer and independent mechanic on numerous occasions. A front wheel alignment was performed twice. In addition, the front set of tires were replaced four times due to the failure. The failure persisted after the repairs. The manufacturer was notified of the failure. The approximate failure mileage was 18,000.
There is a loud "click" noise inside of the front drivers side wheel. It occurs when the vehicle has the wheel completely turned to one direction which makes me believe it's steering or something inside the suspension. It was told to me at the dealership that it was a ball joint, which was replaced and it still happened again.
Right side tire (passenger side) showing feathering on outside of tire. It was determined that front end was out of alignment from purchase date and was aligned by Dodge dealership to Dodge specifications. Tire still showed excessive outside wear same side outside of tire. Tire was rotated at 9000 miles. Rotated tire now showing outside wear on front right side. Alignment was checked for alignment and found to be out of alignment and realigned. Wear persisted as tires were rotated, tires finally had to be replaced with 22, 530 miles. New tires and an alignment was performed at 22530 miles to Dodge specifications tire showing wear at 700 miles alignment checked and in alignment. Now at 1945 miles right side tire is showing severe feathering and left front is show slight feathering. Dodge notified and in process of 4th alignment.. at least 4other Dodge Ram 1500 trucks in neighborhood are all showing same wear pattern same symptoms... Dodge seems not to want to acknowledge problem. Have been in touch with Dodge customer care have been assigned an agent and Dodge dealerships from September of 2014 to present date.
Driving home from work on highway at 11pm. Traveling 80mph on a 75mph freeway. Truck in 4 wheel drive since 8 degrees out and light snow. Rear axle seized and locked up. Lost control of rear wheels. Able to steer it to median since front axle was working. Had to be towed. Took it to Dodge dealership. Had to replace both rear axles at a cost of $4063.91 using rebuilt parts.
The contact owns a 2013 Dodge Ram 1500. The contact stated that while driving approximately 65 mph, the rear axle failed and the vehicle became uncontrollable, causing the contact to crash into a divider. There were no injuries. A police report was filed. The vehicle was destroyed and was towed to salvage yard. The manufacturer was not notified of the problem. The approximate failure mileage was 41,000.
While vehicle was in park and lowering the four corner suspension system to entry/exit mode, an extremely loud pussst (like disconnecting an air tool from an compressed air tank). This caused the driver/passenger to jump and and pets to bolt into the driver/passenger seat. My concern is this may happen while the vehicle is in motion at a high rate speed and cause the driver to become distracted and cause an accident. Several posts to forums from Jeep owners have experienced smililar issues in their Chrysler made vehicles with air suspension.
A D V E R T I S E M E N T S
- Deer Park, IL, USA