This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The air suspension randomly stops working. I purchased truck less then a year ago. I figured it was due to the cold weather we get in Colorado. However I drove the truck to Florida. Halfway there the suspension stops working. Makes a very bumpy ride, and very uncomfortable and painful. Also I managed to get pulled over in dallas and accused of a dui because I was unable to maintain a lane. Due to the suspension being messed up. Is there a fix for this
Air ride suspension drops to bump stops causing rough ride and lose of control of the vehicle. This is a very serious issue that could have caused serious injury or worse. Very poor design...
The contact owns a 2014 Ram 1500. The contact stated that while driving at 30 mph, the vehicle stalled without warning. The contact managed to coast the vehicle to the shoulder of the road turn the vehicle off and back on however, the vehicle failed to resume normal operation. The vehicle was towed to criswell Chrysler Jeep Dodge Ram Fiat (84 bureau dr, gaithersburg, md 20878, (301) 637-4198) where it was determined that the lifter rocker failed on the passenger's side. Additionally, the camshaft needed to be repaired. The camshaft was resealed and the top starter and lifters were replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 108,982.
On a hwy the supension deflates at will causeing vehical to ie. Hop;jump'skip;fish tail across road. Also rises & lowwers on its own : in the driveway;parked unattended with no consistant circumstances. Hear compresser operating with veh. Unattended. May deflate on route at any given moment & reinflate while parked overnight. Can remain deflated hours or days at a time; then inflate and maintain its position 4 hours ;days; weeks at a time. In both instances system will mot responed to veh. Setting offered vehical dash may simply state 'rising' or veh. Must be in park'
My truck vibrates at speeds between 55 -68 mph. I no longer have 4 wheel drive and was told it is my right front differential. They need to replace the entire front end costing me close to $3,000. I have seen this as an issue on Ram and Dodge forums. It seems like if this is an issue with the vehicle there should be some sort of recall. This has been going on for a few years but the 4 wheel drive died last year but due to covid I did not get it fixed because I was working from home. I am now back to work and need to have it repaired. Unfortunately the parts are on back order and at least a month away. I have 121,000 miles and I would hope to drive the vehicle for years to come but in these times $3000 is a difficult bill to take.
- Wilbraham, MA, USA
Search CarComplaints.com for these popular complaint phrases...
The air suspension has not been working properly for well over a year now it intermittently goes down to the bump stops and could cause a serious injury to persons in other vehicles plus my own because any bump that your hit cause the truck to bounced losing traction with the road and that even means when slowing down the traction control ABS bricks in and cause the wheels to not lock up, , also the truck can't hold the load if and in the bed cussing unsafe handling around corners and threw traffic
I bought this truck used several years ago. The air suspension on it fails randomly, especially in cold weather. I just had the air compressor replaced in it and it failed again within a week. It happens most often when stationary, but I have had it fail on the highway when going 65-70 mph. Normally the rear drivers side falls to entry exit level and other corners stay up, but I have had several combinations of front and rear corners fail.
Air suspension will stop working while traveling and you lose all suspension vehicle will start to bounce even on smith roads which causes truck to wander in all directions and gives another warning so you immediately see the results has happened to me 3 times at highway speeds traveling straight
Air suspension fails every few months leaving the truck undriveable. Normal roads can lift the rear tires off the ground and cause loss of control. Parts are expensive to replace and dealerships are not well trained to fix them.
The compressor on the air ride suspension system fails under normal operating conditions causing the vehicle to be out of level while driving, making the vehicle unsafe to drive down the road. This issue can happen at various times. I have experienced this issue when entering and exiting the highway. At highway speeds, the vehicle enters what is called "aero mode." The "aero mode" lowers the body of the truck to achieve better aerodynamics and fuel economy. After slowing from highway speeds, the vehicle returns to normal ride height. With the compressor failure, the vehicle is unable to return to normal ride height.
Drivers side rear airbag goes flat intermittently. This may happen while driving or while parked and not running. The dealership could not find any leaks or problems. When flat, even if compressor is running, it won't refill. It may stay flat for minutes or days, and through many driving cycles then all of a sudden it fills and operates normal. Normal operation may last from a few hours to weeks. Then it does it again. Dealership claims it is the airpump overheating but this doesn't make sense as only one shock goes flat and doesn't respond when the pump is running. Many people report this same problem on this year Dodge Ram truck and have said replacing the compressor and valve body did not fix the problem. One person reported that they had the control module re flashed and it fixed the issue.
Since day one of buying this vehicle it has always been in the shop for air suspension problems sometimes for a few weeks at a time. Seems like no one knows how to diag the system because it was always darts thrown and no problems ever fixed, they have replaced airbags, compressor, charged the system, reprogrammed/calibrated the system and who knows how many fuses! ive gotten air suspension codes left and right with compressor temp codes... the main concern is the way this vehicle drives when it falls on bump stops and changes the camber of the tires ( has ruined a brand new set of tires due to inside tire wear on both front ) tires are screeching while driving down the road, bounces while turning and hitting small bumps... well that just makes you feel like you got in a crash when it throws you around out of seat! thats even at lower speeds around 40-45 mph! I absolutely fear for my life driving this vehicle and at freeway speeds its just playing with the devil. Its only a matter of time before someone is killed by this horrible air suspension system! the problem is no one seems to care... well unless it was their family member.the system was designed to fail when they put a compressor behind the right rear wheel that flings water, snow, salt and everything else on the road right at it and put some thin cover over it and say it " protects " it! I sure hope they do something before someone is killed, because its not fair to me or any other person to have to drive this vehicle and know everyday when going to work that it could be my last or someones else's last! ive given dealers shot after shot year after year, but something needs to be done about this asap
I had just started driving when I hit the button to raise my suspension, everything seemed to be working as normal but the truck never raised and the indicator light flashed raising but never stopped. After driving about 5 miles I stopped the truck turned it off and restarted. The indicator stopped flashing, remaining in off-road 1, but the front was lower than the rear. I tried adjusting again but nothing worked. Got back on the road and got up to highway speeds to see if it would auto adjust but it remained in off-road 1, even at 70mph. It had been below freezing overnight, but the temp had raised above 45 when this occurred. A bit of a safety issue as the truck doesn't handle right, when the front is lowered to exit level and the rear is in off-road 2.
During cold weather (sub 32F) air suspension will fail, causing truck to sit on bump stops (suspension bottoms out on one or more corners, sometimes all 4 corners). Has happened while driving, causing very rough/bumpy ride and causes poor handling if it happens while driving, at various speeds ranging from sub 25mph to 70+mph. Can also fail if parked. Attached image is of front driver tire bottomed out sitting in garage.
I have a 2014 Dodge Ram 1500 laramie limited with the air suspension option. I bought it 11 months ago. It was winter when I bought it, and on the test drive, I attempted to adjust the suspension level and immediately got the warning message that the air suspension needed to be serviced. They took it into their service bay and replaced the fuse, which temporarily resolved the issue. As the weather remained cold, however, I got the same message again, so contacted the dealer and took it back in. I ended up having to take it back in multiple times, with them "insulating a part of the system and updating the ECU". as the weather warmed up through the spring and summer, no issues. Fast forward to this winter, once the weather dropped below freezing, the service air suspension light came back on. I checked all fuses, and none were blown, which seems to be the common fault that causes this error message. I pulled them and replaced them to try to reset the system, and the system tried lower the truck, then raise it, to the point where it finally stopped with the front end completely lowered on the bump stops, and the back end in off-road 2. the height indicator stated it was in off-road 2, even at highway speeds, even though that height is not supposed to be able to be maintained at highway speeds. The system also continues to try to raise and lower on it's own, doing so for up to an hour at a time while driving. All that being said, the vehicle is back at the dealer for repairs, even though the forums I've found state there is currently not a permanent solution from fca. This appears to be a widespread problem in any climate that drops below freezing after doing some research online, resulting in damage to vehicles and loss of control of the vehicle in some instances. I hope no one has to lose their life in order for this to demand a resolution from fca.
The contact owns a 2014 Dodge Ram. The contact stated while driving at approximately 35 mph the air ride suspension system became inoperable. The contact stated that the vehicle leaned to one side. The air suspension malfunction warning light was illuminated. The vehicle was taken to the dealer (gene's Chrysler Dodge Jeep Ram 3400 S cushman St, fairbanks, ak 99701) for a diagnosis and repair. The contact stated that the prognosis was not provided, however the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 68,000. The VIN was not available.
The first time I hade any problems with the air ride suspension was when the tempuras got below freezing. Now I can be driving down the highway and my truck will lower all the way down without any warning. This makes the truck to loos control going down the road at high speeds. I have hade it in the shop to get it fixed but it still is doing the same thing.I seen on line where other people has hade the same thing happen while driving. It will also lower its self all the waqy down to exit mode while parked at times
This truck has a air suspension that inflates and deflates all of the time, I am afraid of driving the truck in fear of an accident due to the truck air suspension the left rear deflates and hits metal to metal making it very squirrely. It seems that it nobody knows how to fix this, please help. This happens mainly when it is in motion
The contact owns a 2014 Ram 1500. While the vehicle was being driven or parked, the air ride suspension deflated when the temperature was below freezing. The service air suspension warning indicator illuminated. The vehicle was taken to lee Chrysler Jeep Dodge Ram (765 center St, auburn, me 04210, (207) 783-2291) where it was diagnosed that the nitrogen was low. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and referred the contact to NHTSA. The failure mileage was 60,000.
Suspension system (air bags) go out. The system completely shuts down and truck will hit the road (even flat new road) really hard with any bump. Usually it starts with one side the driver back side and eventually both air bags go out. Is very dangerous because if a little bump can manage to move my steering, a big pot hole can make my whole truck changes lanes. The system detects the malfunction after 3 uses and says "suspension overheated" suspension cooling". this happen every day for the last 2 months. The more use in the day, the more pull, the more weight, it goes out. I can't use the truck for what is for and now is only a carpool truck. Dodge Ram longhorn 2014
A D V E R T I S E M E N T S
- Colorado Springs, CO, USA