This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My truck caught fire while driving at 65 mph on the interstate on Dec 23 2018. All gauges suggested normal operating parameters. The truck has 120K miles. It's a total loss.
Brake light assembly does not seal properly any time it rains or the vehicle gets washed water leaks into the cabin. Roof liner is already stained and the vehicle interior may become damaged.
Driving slowly through an area with water on road. There was black ice on the road and truck hit ice. Went out of control across road up an enbankment and slammed into a telephone pole. Totaled truck and air bags did not deploy
My Dodge Ram 2011 1500 and my 2015 Dodge Ram 1500 both when it rains my back under the seats gets filled with 2" rain water. This must be a inherit problem the roof must be leaking causing this rain water to run to that area. Will cause rust area to cause weaken body to case seat to weaken in this area.
On 9/21/18 my husband was driving to the store down the interstate and his truck shut off causing him to coast to the shoulder. When he did he noticed some light smoke. He tried to pop the hood but it wouldn't pop so he got out and tried to see if it was caught and saw more smoke he looked underneath to see stuff dripping like melting from the engine compartment, at that time he went to walk around the truck to look for a fire extinguisher when he heard a loud explosion causing him to run back from the truck and call 911. In less than 5 minutes the entire truck was engulfed in flames and in the 25 it took the fire department to arrive the entire truck except the bed and rear tires were completely burnt down. 5 months prior to this the engine in this ecodiesel blew up while he was driving down the interstate and Chrysler did an complete engine replacement on it under warranty and due to their fault. The new engine only had 10-15K miles on it and to replace this engine you have to take the entire truck apart like a lego cab and all. Ram is not coming out with an ecodiesel in the 1500 in 2019 but Chrysler is not owning responsibility for the truck almost killing my husband. The truck was in motion on fire and on the side of a highway when it burnt down. It was in motion and on an interstate when the first engine blew with only 84K miles on a diesel.
- Cabot, AR, USA
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The contact owns a 2015 Ram 1500. The contact received notification of NHTSA campaign number: 18V486000 (structure, latches/locks/linkages). The contact called douglas Jeep Chrysler Dodge Ram at 941-484-8300 (located at 2382 S tamiami trail, venice, fl 34293) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Tailgate has fallen open twice without notice. First time it happened I had just started my truck and was parked, the tailgate fell open, hitting a tree and dented the tailgate. The second time I just pulled out of a parking lot and the tailgate fell open and I almost lost the load in the back of the truck bed.
Vehicle in park on level city street. Stepped out of vehicle. Vehicle suddently accelerated at seeminly full power in reverse. Crossed into intersection and hit by traffic, continued across intersection, came to rest in yard of house opposite.
Tailgate randomly opens while vehicle is in motion allowing bed contents to potentially fall onto road creating safety hazard. Appears to be connected to auto-locking mechanism in tailgate.
The truck bed tailgate is having an issue with the locks. On multiple occasions I have had the truck bed open while I was driving on local highways. In addition the bed is no longer staying unlocked with the other locks on the vehicle or it will stay locked when the rest of the truck is unlocked. I have looked up the issue and found several forums with similar situations but much more dangerous results.
The vehicle's tailgate will randomly open while moving allowing everything in the bed to come out, this has happened multiple times causing damage to the vehicle's tailgate, contents, and last time nearly caused an accident to trailing vehicles. The first occurrence happened within two months of purchasing the truck new in 2015. I assumed that I had simply not latched the tailgate well. Since then it has occurred more frequently, last time on October 20th, 2017, when it happened twice in one day. The dealership says that it is related to a faulty metal tab that is being broken off by a moving plastic piece connecting the latch to the electric lock. According to the dealership, a service bulletin was released about a week ago, although they claim that they have seen the issue for years. No recall has been issued. I first spoke to Ram after my tailgate opened while I had a trailer attached causing damage to the tailgate. I called them on July 20th, 2017, they denied any responsibility. I called them again October 20th, 2017 after my tailgate opened and a box containing a ceiling fan came out. The box narrowly missed the two vehicles travelling behind me. So far, they have told me to leave my vehicle at the dealership and my case manager has not returned any of my calls. It has been there for 7 days. An article describing the issue can be found here: Https://www.torquenews.com/3768/owners-2015-Ram-1500S-are-stunned-tailgates-falling-open-while-driving.
Vehicle is a 2015 Ram 1500 truck with 8-speed transmissions and "dial-A-gear" electronic gear selector. The vehicle was driven to a gas station and pulled up next to a gas pump. Driver exited the vehicle, and realized that they needed to pull forward about 2 more feet to better align the truck with the gas pump. The driver got back into the truck, turned the knob to "drive, " and pulled forward. Once the truck was stopped, the driver turned the knob to "park" and exited the truck. As the driver stepped out of the truck it began to move backwards, causing the driver's door to impact the pole protecting the pumps, and over-extending the door and hinges beyond normal operation. The driver quickly jumped back into the truck and stopped it's movement, and then verified that the gear selector was showing "park." The driver was uninjured, but the incident resulted in $2,200 of damage to the truck. The truck was moved forward again, the door pulled back to a normal position, the gear selection knob again turned to the "park" position, and the vehicle's transmission was confirmed to be in "park." The incident occurred at quiktrip gas station #764 on August 10, 2017. It was captured on the location's surveillance video system on cameras "gas left" and "parking left" starting at the time of 15:50:33, with the actual incident between 15:51:26 and 15:51:29. Video can be requested through quiktrip's corporate office at 770-368-1616.
The contact owns a 2015 Ram 1500. The contact stated that while driving various speeds, the tailgate intermittently opened. The contact pulled over to the side of the road, and was able to close the tailgate. In addition, the contact stated the failure had occurred more than twelve times. The dealer (boniface-hiers Chrysler Dodge Jeep 1775 E merritt island causeway, merritt island, fl 32952) was made aware of the failure and stated that the vehicle was out of warranty so the vehicle would need to be scheduled for a diagnosis. The vehicle was not repaired or had been brought in for service. The manufacturer was not contact or made aware of the failure. The failure mileage was approximately 43,000.
On November 05, 2016 at approximately 1230 hours I walked out to my Ram 1500 pick up truck, which was parked in my driveway and started it up. I pulled the truck forward in my driveway approximately a full truck length, put the truck in park and exited the truck, leaving the driver side door open. The truck was left idling. I began to walk to the rear of my truck, where a friend was standing near my flatbed trailer. The plan was to hook the trailer up to the truck. As I was walking to the rear of my truck, I observed the truck rolling backwards. I immediately turned around and began to run back to the truck. As the truck was rolling, the driver side door caught the tire of the vehicle parked next to it. As I jump back in the truck I check the shift indicator and observed it to be in park while rolling. The driver side door was then pushed backwards and into the driver side front fender. I then stepped on the brake and the vehicle came to a stop.
Truck had a leak behind the dash which couldn't be repaired after multiple attempts. Moisture within the cab of the truck has caused anything metal in the cab to rust and has also affected some electrical components. I noticed the leak more while the truck was stationary during heavy rains/snow. Leak was noticed in or around 11/2015 and confirmed in 1/2016 and is now assumingly repaired. Rust is a major concern along with moisture that may have an affect on electrical components of the vehicle.
The contact owns a 2015 Ram 1500. The contact stated that the center console was designed with a chrome border. When the sun shines on the chrome, it impairs the contact's visibility. The only way to prevent the sun's reflection from impairing the contact's visibility was to place his hand on the chrome to block the sun. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 12,469.
The contact owns a 2015 Ram 1500. Upon the driver exiting and re-entering the vehicle during inclement weather, there was standing water inside the front and rear of the vehicle. The dealer was notified of the failure and indicated that the robotics of the welding for the frame were faulty. The manufacturer authorized an independent source to re-weld the frame, but the failure continued. The manufacturer was notified and provided no remedy. The vehicle was not repaired. The failure mileage was not available.
A D V E R T I S E M E N T S
- Norman, OK, USA