This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact's mother owns a 2015 Ram 1500. The contact stated that while her husband was driving at an undisclosed speed and depressing the brake pedal, the brake pedal felt spongy, and the vehicle failed to respond as needed, causing the braking distance to be extended. The brake warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the ABS module had failed and needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a Collision Center for additional diagnostic tests. The vehicle was not diagnosed or repaired. The dealer was contacted, and an appointment was scheduled for a diagnostic test. Additionally, the dealer informed the contact that the ABS module had been discontinued. The manufacturer was notified of the failure. The failure mileage was approximately 50,700.
The contact owns a 2015 Ram 1500. While the contact's wife was driving approximately 65 MPH, several unknown warning lights illuminated. The contact stated that the vehicle slowed, and the RPMs fell to nearly zero. The contact stated that the vehicle also experienced power steering failure, and the transmission shifted into park (P) and could not be taken out of park (P). The contact stated that the vehicle was towed to a local dealer. The vehicle was diagnosed, and it was determined the ABS module needed to be reprogrammed. The vehicle was repaired; however, the failure reoccurred. The manufacturer was informed of the failure. The failure mileage was approximately 160,000.
The contact owns a 2015 Ram 1500. The contact stated while starting the vehicle, the ABS and ESC warning lights illuminated. The contact was able to drive the vehicle; however, the contact was unable to select the 4-WD function. The contact had taken the vehicle to an independent mechanic who diagnosed that the ABS control module had failed and needed to be replaced. The vehicle was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic/Electronic Stability Control (ESC). The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 127,000.
The contact owns a 2015 Ram 1500 The contact stated that while driving 15 MPH, the ABS module failed. The ABS, traction control, and the brake warning lights were illuminated. A local dealer was contacted. The vehicle was driven to the dealer and was diagnosed with ABS module failure. The contact was informed that the ABS module needed to be replaced. The dealer informed the contact that the part to repair the vehicle was not available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 88,000.
The contact owns a 2015 Ram 1500. The contact stated while driving at various speeds, the cruise control failed to function as intended. The ABS, traction control, and brake warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the ABS module needed to be replaced. The contact was informed parts were not available for the repair. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.
- Agua Dulce, TX, USA
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The contact owns a 2015 Ram 1500. The contact stated while driving at an undisclosed speed, the ABS, Traction Control, and Emergency Brake Warning lights illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the ABS module had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 131,811.
The contact owns a 2015 Ram 1500. The contact stated that while operating the vehicle, the ABS, Traction Control, and Brake warning lights remained illuminated, and the brake pedal was not firm while depressed. The vehicle was taken to two local mechanics who diagnosed the ABS Module as faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified and informed that the ABS module was on backorder and not available for purchase. The manufacturer has not yet contacted us. The failure mileage was 86,000,
The contact owns a 2015 Ram 1500. The contact stated while operating the vehicle, the ABS, Traction Control, and Electronic Braking System warning lights remained illuminated. The message "Service Trailer Brake System" was displayed. The vehicle was taken to an independent mechanic who determined that the ABS Module was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not notified of the failure. The failure mileage was 154,000.
The contact owns a 2015 Ram 1500. The contact stated while driving at an undisclosed speed, the message that the ABS was unavailable was displayed and several unknown warning lights were illuminated. The contact was hauling a trailer when the failure occurred. The vehicle was taken to the dealer where it was diagnosed with ABS module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 38,570.
The contact owns a 2015 Ram 1500. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with ABS module failure. The vehicle was taken to another independent mechanic where it was diagnosed with ABS module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The contact was informed that the parts to repair the vehicle were on back order. The manufacturer was not made aware of the failure. The failure mileage was approximately 89,000.
The contact owns a 2015 Ram 1500. The contact stated while driving approximately 15 MPH, the rear tires locked up and the vehicle came to a complete stop. The ABS and another unknown warning light were illuminated. The vehicle was inoperable. The vehicle was towed to a tire shop, but the vehicle was not repaired. The vehicle was towed to a dealer where it was diagnosed that the ABS was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 108,000.
Two accidents and was denied recall - even though my 2015 Dodge Ram 1500 steering component has been defective and caused an accident. Accident #1 February 16, 2016 brakes did not function well. Car did not brake well in the rain, was coming to a red light with a car in front of me, had to push on the brakes and they were not braking. Dodge Ram 1500 skid and hit the back of the car in front. Accident #2 March 12, 2016 loss of steering control and brakes did not work. I was stopped at a red light and it was raining. When the light turned green I started a slow left turn when: (1) the Dodge Ram lost traction, (2) Dodge Ram over steered to the left from the steering input suddenly losing power, and (3) the check engine light and ABS light came on and (4) my brakes stopped working. I tried to counter steer to move the truck to the side to the street but the truck would not stop. The truck then skid, went over the curb and hit a light post that fell on the right side of the Dodge Ram and damaged the car heavily. If it had fallen on the roof my passengers and I would be dead. Police report and four witnesses. Eleven days after the second accident, a recall for Dodge Ram 1500 model years 2015-2016 came out for steering. The recall is for the identical malfunctioning steering component that caused my second accident. Called manufacturer and was told that my VIN # is not part of the recall, which means for them that my car was made at a different facility from the recalls and is not of concern for them. Despite that my 2015 Dodge Ram 1500 is the make, model and year of the recall and despite the fact that I told them I had just had that exact steering malfunction, I was denied the recall.
A D V E R T I S E M E N T S
- Fernandina Beach, FL, USA