This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Ram 1500. The contact stated that when the vehicle was taken for the annual State Inspection, the vehicle failed the State Inspection. The contact was informed that the fuel tank strap had excessive corrosion, causing the fuel tank to sag around 4 inches. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel tank strap bracket. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 96,000.
The contact owns a 2015 Ram 1500. The contact stated that while the vehicle was parked, upon inspecting the vehicle, the contact became aware that the metal bar frame was rusted, and the fuel tank had detached from the vehicle. A dealer was contacted. The vehicle was not taken to the dealer to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V160000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 151,000.
The contact owns a 2015 Ram 1500. The contact stated while replacing the front tires, the contact discovered that the front fuel tank bracket was rusted, and the bracket had detached. The vehicle was taken to the dealer where an inspection was completed; however, the contact received no response after the completed inspection. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised that the repair was not covered under a recall. The failure mileage was approximately 63,000.
The contact owns a 2015 Ram 1500. The contact stated while the vehicle was receiving a State Inspection, the mechanic diagnosed the vehicle with a small fuel leak, due to a faulty fuel cap. The fuel cap was replaced, and the failure was remedied. The contact stated that the failure eventually reoccurred, and the fuel cap was replaced a second time. The manufacturer and local dealer were not informed of the failure. The failure mileage was 80,000.
The contact owns a 2015 Ram 1500. The contact stated that after refueling, the fuel gauge displayed empty. The check engine warning light was illuminated. The contact's husband took the vehicle to Auto Zone, where the battery was replaced, and the technician determined that the fuel pump also needed to be replaced. The vehicle was then taken to an independent mechanic, who replaced the fuel pump and fuel sensor; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer for a diagnostic test. The failure mileage was approximately 41,000.
A D V E R T I S E M E N T S
- Norristown, PA, USA