This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After completing the emissions recall on the eco diesel a significant lag in acceleration has occurred. This lag impacts ability to keep with the flow of traffic when merging etc. This is a safety hazard as it is unpredictable and driver cannot determine acceleration by simply pressing the pedal down - sometimes with a 5-10 second delay in response to accelerate. This can occur from a stop, and merging onto a highway, from a stop light and making a uturn in the authorized areas, when merging onto a freeway ramp.
I am writing this for my elderly father. He has a 2015 Ram 1500 diesel pick up truck that falls under the eco diesel settlement (class action lawsuit). My dad had the approved emissions modification (aem) that was required to update the emissions control software on May 28, 2019. After the aem completed by the dealer, the truck had throttle issues. When my dad pushed the pedal to accelerate, the vehicle would significantly lag to the point of not accelerating. This is a **continuous** and dangerous condition that was caused by the factory supplied software update. My dad made a complaint to the dealer three hours after the aem was updated on 5/28/19. He also complained to the dealer on June 6, 7, 8 2019 and on many other occasions. They tell him it could take 6 months to fix this dangerous condition. The factory "fix" has now created a dangerous condition. The dealer either can't or won't fix it. Many people have apparently complained to the dealer to where the dealer is now advising vehicle owners to not install the factory aem "fix". the dealer tells my dad that factory/corporate is working on a fix.
The aem recall was completed and the truck has a horrible turbo lag, which almost caused me to be in an accident twice within 15 minutes of picking it up. Dealership will not look at it and this is an unsafe vehicle for road use.
Received a malfunction indicator light for a problem in the emissions system while driving on the highway. Invoice report shows plastic from intake manifold melting and getting into the exhaust system. Also, ecodiesel aem update V08 has caused pedal lag, making it extremely difficult to accelerate.
- Athens, NY, USA
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Interrion of truck fills up with water because third brake light, manifold bolts and gaskets need replaced due to some issue. Tapping noise from engine compartment.
After the V08 recall my mpg went from the 27 to 31 to 19 to 21 mpg the recall was not supposed the changed the mileage that much... and the some time it slow to the start from a stop
Fca's approved emissions modification software was installed in my truck and now it has lost its power and there is a long turbo gap which is dangerous when trying to merge into traffic. When the engine is cold the truck will hardly take off from a stop sign. I have registered a complaint with Ram and the dealership. The dealership told me that is a common complaint about the update and Ram has not contacted me with any information.
After emissions update truck has loss of power when merging in traffic and sometimes when passing someone truck feels like a shifting high and low rapidly.I took to the dealer they said they cant find any codes and was told it has to be the new software from Dodge and they cant do anything about that.so far I had 2 close calls when merging into traffic and check engine light goes on sometimes and im using more fuel.truck was running great before the emissions update
After the fca emissions update my trucks performance has changed so much as to become a danger to me and my family. The truck will not go to get in traffic and I fear being T-boned by another vehicle. When you go to execrate the truck is sluggish and is very slow to go.
After V-08 emissions recall on Ram echo diesel truck lost horsepower and getting lower fuel mileage. The truck barely has the power to move itself much less any towing capability. The fuel mileage went from 20 mpg highway to 15 mpg highway. Have had the truck back in for service three times with no improvement. Ram is telling me that there is not anything they can do to fix the problem, because it is a government recall. I did not purchase this truck to have it get 15 mpg on the highway and have no horsepower to tow. This truck is used as a ranch truck, so towing is what it needs to be doing. My only option now is to trade it in for a bigger truck at a financial hit on my wallet. This problem should of never been allowed to happen with the recall oversite. I know I'm not the only one having this issue because I have talked with many other truck owners and they all are having the same issue. I would apricate a fix to this issue because paying $50,000 for a truck only to have a recall take away the reason it was purchased is wrong. A new truck is going to cost around $65,000 and now that it's out that all Ram 1500 eco diesel have this problem our trade in value has dropped. I had a trade in offer on my truck last month for $30,000 and as of last week it dropped to $21,000. So as you can tell this recall is affecting a lot of people. Please look into this issue.
At low speeds, or when reversing, the vehicles steering locks up, and cannot be turned. This happens whether turning the wheel to the left, or to the right.
I recently had the emissions reflash recall for my 2015 Ram 1500 ecodiesel. I was told this would not affect driveability, fuel mileage, or engine performance. Well, it has affected all. My fuel milage has dropped( used to get around 22 combined, lucky to get 20 now). The engine is lacking power and vehicle downshifts on grades where it didnt before. The turbo is also louder. I assume this is from them choking down the vanes on the turbo to account for less fuel being delivered to reach their emission claims. My biggest concern has to do with the extreme lack of response from a dead stop. It makes pulling out in traffic a safety concern. You can literally put the pedal to the floor board and the truck will barely move then suddenly it will take off. It does this no matter how much throttle is being applied it has a delay.this vehicle is no where near what it was when I purchased it. I feel that if this reflash is the best solution to them lying about their emissions to begin with, perhaps Fiat, Chrysler should be buying these vehicles back instead of making more false claims.
Fca required V08 recall was completed and their aem installed to the PCM/tcm. I picked my truck up and immediately noticed it was down on power. Since I have lost 4-5mpg average over what I was getting before the aem was installed. The truck is overall down on power since the aem was installed. As well the truck is dangerous to drive until the coolant temp reaches at least 150 degrees F. the truck has no power when the engine is below 150F and can't get out of its own way and leaves me vulnerable to a collision due to turbo lag and lack of power. If I pull into traffic to merge or cross an intersection my fear is I will not be able to accelerate quickly enough or avoid an accident should I need to. I cannot allow my wife to drive the truck any longer due to the dangers and lack of power.
After I had the aem installed on my Dodge Ram ecodiesel the truck would loose power when trying to accelerate and when pulling out into traffic from a complete stop. On Thursday July 11 2019 I was pulling into traffic from a stop sign and the truck stalled in the middle of the road! I was almost hit by the cross traffic. I currently have my truck at the dealership, however I have read many complaints in regards to the same problem others are having. I am scared to drive this truck and I am hoping the fca can make Dodge come up with a fix for this issue or lemon law these vehicles as they are dangerous to the person driving and the others on the road!
Had V08 recall done and lost approx 5mpg and when leaving a stop sign at times cannot get to move very sluggish and a lot of throttle lag dealer states nothing is wrong along with fca but the truck did not do this prior to V08 recall
After the emissions recall flash of the ECM on the ecodiesel Ram 1500S the truck does not accelerate from a stop causing dangerous situations when pulling out on to roads. After the ECM flash there has been numerous times I have almost been T-boned when attempting to make a left turn on to streets. You hit the accelerator and the truck creeps along for a good 4 or to 8 seconds then it will accelerate.
My check engine light came on while I was driving down the interstate, followed shortly by a 'service def system ' see dealer' display on the dash. I was 300+ miles from home on a business trip, so I wasn't able to get it to my dealership quickly. I called a few dealerships in the area (central Michigan), but none of them were going to be able to look at it for at least 4-5 days. After driving about 50 miles or so toward home, the display changed to 'service def system ' engine will not restart in 200 miles). I was advised by the dealer that it would continue running as long as I did not shut it off, so I drove it back to my hometown and directly to the dealer for service. It was determined that the issue was that the 3 bolts between the diesel particular filter and the scr had sheared. With exhaust coming out of that flange, the def injector, def injector connector, and the def supply line melted. Regrettably, I don't know if they melted resulting in the check engine light coming on or if they melted after the light came on, but I would suspect that they were already damaged prior to the light coming on and it was the damage that cause the light to come on. The local dealer (leman Ram) told me that it was my fault that those items melted because I drove the truck with the check engine light on. I asked what I should have done since I was nowhere near home and could not get my vehicle serviced, but they didn't have an answer. My contention is that the bolts between the particulate filter and the scr should not have sheared. I feel like this is a defect / design flaw and either way, this is what led to the damage to the def system. So basically, a design defect that resulted in the bolts shearing and causing damage elsewhere was blamed on me and resulted in me spending $1,168. The is a 2015 Ram ecodiesel with 153,039 miles.
I have had a severe vibration from the rear of my truck at speeds between 50mph and 75mph which vibrates the floor board and front seat and the also the center console. I have had the tires rebalanced. I have had the tires removed from the rims and the rims checked. I have had the truck fully inspected with no reported/known issues by the Dodge dealer in shallotte, N.C. (victory Dodge). This is the same type of incidence(s) reported in the 2014 Dodge Ram under NHTSA id nuber 10056977 service bulletin no. 16-001-14. Dodge issued a service bulletin for the replacement of the rear prop shaft/U-joint in August of 2014. When you inquire to Dodge of the issue they claim they no nothing about any issues.
A D V E R T I S E M E N T S
- Caldwell, ID, USA