This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have no power steering assist. There is a recall on this problem but according to Fiat - Chrysler my truck is not included in the recall. I could understand this if the manufacturing dates were much further apart. The beginning date for the recall is January 22, 2015. My truck manufacturing date is listed as January 2015, with no day given. Seems like there is a chance mine could be affected by the same problem. I have not had it fixed yet so the problem is still there. It is available for inspection. The problem started approximately mid December 2022 and has gotten steadily worse.
The contact owns a 2015 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to the dealer, where it was diagnosed that the power steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 16V16700 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 92,000.
My electric power steering is intermittently working like in the S19 recall states and I never had this recall taken care of to my knowledge. I bought the truck brand new and it falls under the vehicles affected. I do not know where to start with this issue and I am hoping that you can help me see this thru to get fixed correctly. It is a very dangerous issue
Power steering doesn't work when turning, especially at slow speeds. A recall was done for a problem with circuit board chip, but dealer claims my truck doesn't qualify
The contact owns a 2015 Ram 1500. The contact stated that the vehicle intermittently lost power steering functionality. The contact stated that after waiting for a while the power steering returned independently. The vehicle was not taken to be diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall for the failure. The approximate failure mileage was 171,000.
The contact owns a 2015 Ram 1500. The contact stated that while driving at slow speeds, the steering would suddenly become very difficult to turn in either direction. The contact indicated that the failure was intermittent. The cause of the failure was not yet determined. The manufacturer local dealer was notified of the failure but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 16V167000 (Steering). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 80,000.
This truck has electric power steering, which happens to stiff up when driving sometimes. it can go with days not happening then come back, I restart the truck and everything seems to work fine until you start to drive for a short distance. I checked my u clamps ball joints ect.. all looks great, only thing left is the power steering motor.
The Electronic Power Steering "Service Power Steering" warning light has come on my 2015 Dodge Ram Big Horn and the electronic power steering is not functioning creating a safety hazard. I am the original purchaser of the vehicle. The vehicle has 29,379 original miles. The vehicle was assembled in February of 2015. Numerous vehicles were recalled (recall S19) that were manufactured between January and September 2015 due to a contaminated circuit board. I contacted the dealer where I purchased the vehicle (Jeff D'Ambrosio Dodge Chrysler, Downingtown, PA) and I was told that my vehicle was not included in the recall and that my warranty has expired. I will be contacting FIAT Chrysler Monday morning. I feel as though this is a major safety hazard similar to the recall and with the low mileage on the vehicle the manufactured should replace the unit FREE OF CHARGE. Dealer would not order the parts until consumer paid for them up front. Upon paying $2,327.75 for the part consumer was then informed that the parts were not available due to a nationwide shortage and they don-??t know when they will receive them.
While pulling a loaded trailer I was going around a right-hand bend in the road at about 35mph and the steering locked up throwing us off the road into a ditch. Thank God it did not throw us into oncoming traffic. Couldn't move the steering wheel at all with two men trying together. Required a tow truck to move to dealer. Also having issues getting the cruise to engage.
The contact owns a 2015 Ram 1500. The contact stated while driving 35 - 45 MPH and making a turn, the vehicle lost power steering assist inadvertently. There were no warning lights illuminated. The contact was able to continue to drive the vehicle however, extra effort was needed to steer the vehicle. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 16V167000 (Steering) because the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and confirmed the dealer information. The failure mileage was approximately 75,000.
The contact owns a 2015 Ram 1500. The contact stated that while driving at 35 MPH, the power steering assist failed, and the steering wheel was difficult to turn. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 127,935.
Especially at slow speeds steering is stiff and hard to turn. It is especially dangerous cornering as it tends to stay in direction of turn. I'm scheduled to have this looked at by the Dealership 2/07/22.
Power Steering Assist is random. The steering is difficulty randomly changes between easy to difficult causing unexpected steering changes. This Electronic Power Steering (EPS) unit is NOT part of a similar recall (NHTSA Campaign Number: 16V167000); however, the symptoms are identical. This EPS unit serial number is TIC3394C5021
A D V E R T I S E M E N T S
- Franklin, PA, USA