This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My cruise control was engaged as I was going down a mountain approaching a sharp turn when I hit the brakes the petal went to the floor and the truck accelerated. I went into the woods where I hit numerous trees and totaled the vehicle. What can be done about this
The contact owns a 2016 Ram 1500. While driving various speeds, the brake pedal became difficult to depress when attempting to stop the vehicle. The contact had to apply excessive force to the brake pedal to bring the vehicle to a complete stop. The electronic stability control warning indicator and the brake light remained illuminated. When the contact coasted the vehicle to the side of the road, powered off the engine, and restarted the vehicle, he was able to drive; however, the vehicle failed to accelerate. The vehicle was taken to mcpeek's Chrysler Dodge Jeep Ram of anaheim (1221 S auto center dr., anaheim, ca 92806, (714) 635-2340), but no failures were found. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 78,000.
My vehicle rolled away while in park with the engine running. The temperature was 35 degrees and it was just started and moved in the driveway. The vehicle would not go back into drive or park. It had to be shut off and then re-started to reset the shifter activity. This is a rotary shifter nob vehicle.
The oem trailer brake controller does not provide enough braking power to a towed trailer. The towed single axle travel trailer weighs just under 4,000lbs fully loaded. All gain and trailer type settings on the controller produce the same level of braking to the trailer at any speed from idle to 25-30mph or faster when using the manual brake lever on the controller. Factory owner's manual describes the process for setting the gain is to move the manual brake lever to full braking so the wheels on the towed trailer lock up at 25mph and then reduce the gain until just before trailer wheels lock up. Ram dealership says that the controller will not lock up the trailer wheels with the manual brake lever because the computer reads the speed of the truck, and if full braking isn't needed, it won't apply it. This is in direct contradiction with the information in the owner's manual. The oem brake controller is not working properly, and this is a huge safety issue because the trailer brakes are not getting the proper amount of power to safely stop the vehicle while towing. The controller will barely send enough braking power to slow and stop the vehicle at idle rolling speeds of 5-10mph. After searching online forums, numerous people are having the same issues with their Ram manufactured in model year ranges from 2010 to 2016.
The contact owns a 2016 Ram 1500. While the driver was making a left turn into a parking lot, the vehicle accelerated independently without warning, the contact depressed the brake pedal, but the vehicle failed to stop. As a result, the driver crashed into a parked vehicle. The air bags failed to deploy. In addition, the driver had to remove the key from the ignition switch in order for the vehicle to stop. There were no injuries and a police report was filed. The vehicle was towed to parkway Chrysler (located at 21560 hall rd, clinton township, mi 48038). The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 13,000....updated 11/15/17 updated 11/28/2017
- Macomb, MI, USA
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My truck rolled back about 6 ft in my drive way while it was parked about 20 minutes after getting out the truck. I moved the truck back and about 20 minutes later it rolled back 4 ft. I then moved it again and put the parking break on with no movement my driveway has a small incline around 3-4%.
My 2016 Ram 1500 big horn crew cab 4X4 rolled away after being parked. It had been parked for about 3 minutes then I heard a loud screeching noise, turned around as my truck started to roll and jerk down the driveway which has a slight incline. I was able to get to my truck and stop it before it hit the parked car on the other side of the road. I took my truck to the dealership, they kept it for 2 days and I was told that there were no codes recorded on the truck and that they couldn't duplicate the roll away. I have only had my truck for 6 weeks and it has less than 1200 miles on it.
The contact owns a 2016 Ram 1500. While driving various speeds, the vehicle vibrated abnormally. The contact noticed an abnormal odor due to the braking system. The vehicle was taken to the dealer on four separate occasions to be diagnosed. The contact was informed that the tires needed to be balanced and the brake rotors showed excessive wear. The vehicle was repaired, but the failure recurred. The manufacturer was notified. The approximate failure mileage was 250.
Dodge Ram 1500 was designed with the rear brake line which is positioned such that the rear brake line will be cut if chains or snow cables are installed on the vehicle. The dealer stated this is a known issue; however, there is no fix. The are refusing to repair the vehicle making it unsafe to use in areas where it could snow.
The contact owns a 2016 Ram 1500. The contact stated that the brake system failed. While parking the vehicle, the brake pedal stuck to the floorboard. The contact inspected the vehicle and found brake fluid on the ground. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 900. Updated 11/08/16 the consumer stated vehicle was towed to dealer, who stated the brake line was improperly installed too close to the rotor.
The contact owns a 2016 Ram 1500. While driving approximately 50 mph and towing a camper, the brake controller computer failed and the brakes detached warning indicator illuminated. The headlights were turned on and the automatic braking system engaged without warning. The vehicle was taken to a dealer where it was diagnosed that the brake controller computer failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000.
The brake booster is bleeding down; when you part the vehicle for 24 hours, the first time you step on the brake pedal there is no power assist. Once the engine starts, the boost will return. The dealer states that they have 4 other vehicles on their lot that have this same condition, so they state that it is "normal operation". this isn't consistent behavior with other vehicles as the booster shouldn't bleed down. I'm concerned of a loss of power assisted braking.
The contact owns a 2016 Ram 1500. While driving approximately 50 mph, the brake pedal was depressed and traveled to the floorboard. The vehicle was towed to a dealer where it was diagnosed that the rear brake line needed to be repaired. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 450.
A D V E R T I S E M E N T S
- Westbury, NY, USA