This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly sputtered and then lost motive power, with several unknown warning lights illuminated. The vehicle was towed to an independent mechanic, but was not diagnosed. The mechanic stated that an error code was present, but had not provided the code to the contact. The contact was referred to the dealer for assistance. The vehicle was not repaired at that time. The vehicle was then towed to the dealer, where it was diagnosed, and determined that the crankshaft position sensor tone wheel had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The approximate failure mileage was 216,000.
The contact owns a 2016 RAM 1500. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate. The contact stated that the vehicle went into limp mode. In addition, the contact stated that several unknown warning lights were illuminated. The contact stated that a nearby driver honked the horn, and the contact was informed that fire was coming from underneath the front of the vehicle. The contact parked the vehicle and turned the vehicle off. The contact called the fire department. The contact had a fire extinguisher in the vehicle. The contact extinguished the fire prior to the fire department's arrival. The vehicle was towed to the dealer, where it was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that the dealer does not repair the engine; the dealer only replaces the engine. In addition, the contact stated that the failure had previously occurred in November 2024. The contact stated that the failure descriptions. The contact stated that the failure was diagnosed as a failed intake manifold and oil in the turbocharger. The intake manifold, the EGR valve, and the turbocharger were replaced. The vehicle was repaired. The failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 123,000.
The contact owns a 2016 Ram 1500. The contact stated that while driving 60 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the crankshaft position sensor tone wheel. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 56,000.
The contact owns a 2016 Ram 1500. The contact stated that while her husband was driving 30 MPH, the vehicle lost motive power. There was smoke and oil coming from the engine. The driver was able to pull off the roadway. The check engine warning light illuminated after the failure. The vehicle was towed to the residence. The contact received notification of NHTSA Campaign Number 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 140,000. Parts distribution disconnect.
The contact owns a 2016 Ram 1500. The contact became aware of an oil leak underneath the vehicle that smelled like coolant. While merging into oncoming traffic, the vehicle failed to accelerate while depressing the accelerator pedal. The contact released the accelerator pedal and coasted to the side of the road, and slowly depressed the accelerator and drove to a nearby parking lot. The contact purchased oil and topped off the engine oil. The vehicle was taken to a certified mechanic who diagnosed that the coolant line was leaking coolant and could cause coolant to mix with the engine oil. The mechanic stated there was a code that the oil pressure sensor had failed. The mechanic informed the contact that the failure was related to NHTSA Campaign Number: 17V496000 (Engine and Engine Cooling) and referred the contact to the manufacturer. The vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer filed a complaint and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 80,000.
- Fairgrove, MI, USA
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The contact owns a 2016 Ram 1500. The contact stated while driving 50-55 MPH, the vehicle made an abnormally loud cranking sound. There was no warning light illuminated. The contact pulled over to the side of the road and turned off the vehicle. The contact stated that upon restarting the vehicle, the failure persisted. The vehicle was towed to the residence. The vehicle was then towed to the dealer the following morning. The dealer diagnosed that the crankshaft bearings had detached and damaged the engine. The dealer determined that the engine needed to be replaced. The dealer notified the manufacturer of the failure, but the manufacturer informed the dealer that the vehicle could not be covered because the vehicle was out of warranty. The contact related the failure to NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling). The vehicle was not repaired. The failure mileage was approximately 44,000.
The contact owns a 2016 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 22V406000 (FUEL SYSTEM, DIESEL) and 23V411000 (ENGINE AND ENGINE COOLING); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated that while driving 5MPH, the vehicle started to stall, then jerked back and forth before eventually shutting off. The fuel control sensor warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed with high-pressure fuel pump failure. The vehicle was in the process of being repaired; however, the dealer informed the contact that the parts were on backorder. The failure mileage was approximately 168,000. Parts distribution disconnect.
The contact owns a 2016 Ram 1500. The contact stated that while driving approximately 65 MPH, the vehicle lost automotive power and stalled. The vehicle was towed to the local dealer who diagnosed that the crankshaft position sensor tone wheel had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 20V475000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 127,000.
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the contact was advised by the dealer that the recall was a software update. The contact advised the dealer that the recall was for the reluctor wheel magnetic material delaminating off the wheel. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact was advised by the dealer that the recall was only a software update and had nothing to do with the recall. Parts distribution disconnect.
The contact owns a 2016 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power, and was not able to be restarted. The vehicle was towed to a local dealer where it was diagnosed that the tone wheel had delaminated and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The VIN was included. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 93,000.
The contact owns a 2016 RAM 1500. The contact discovered the NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling) and the contact was informed that the recall was repaired, however, the failure recurred. The contact stated that while driving at approximately 70 MPH, the vehicle lost acceleration and there was smoke coming from the engine. The low oil pressure and service throttle control warning lights illuminated. The contact pulled the vehicle to the side of the road and when the hood was lifted the engine was on fire. The contact extinguished the fire with a fire extinguisher at the scene. No fire department was contacted. No police report was filed. No injuries were sustained. The vehicle was towed to the contact's residence. The contact was a certified mechanic and diagnosed the vehicle with ERG failure and a melted hole through the intake manifold. The manufacturer was made aware of the failure. The failure mileage was approximately 156,000.
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact stated there was a loud whining sound coming from the vehicle. The vehicle was taken to the dealer where it was diagnosed with a failed fuel pump. The contact was informed that the software needed to be updated and the fuel pump needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at approximately 45 MPH, the vehicle stalled. The contact stated that the check engine and electrical system warning lights were illuminated. The contact drove the vehicle to a dealer and was advised that the parts to repair the vehicle were not yet available and were related to the NHTSA Campaign Number: 22V406000 (Fuel System Diesel). The failure mileage was 260,000. VIN tool confirms parts not available.
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact stated while driving approximately 35 MPH, the vehicle stalled. The contact was not aware of any warning lights being illuminated. The contact had the vehicle towed to a dealer where it was diagnosed and determined that the reluctor wheel had delaminated. The vehicle had not been repaired. The failure mileage was approximately 102,000. Parts distribution disconnect.
The contact owns a 2016 Ram 1500. The contact stated while driving 50 MPH and towing a trailer, the contact heard a thud, after which the vehicle suddenly lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the crankshaft position sensor tone wheel. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling) but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 120,000.
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact stated while driving at approximately 15 MPH, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The contact had the vehicle towed to a local dealer who diagnosed and determined that the high-pressure fuel pump needed to be replaced. The failure mileage was approximately 89,000. VIN tool confirms parts not available.
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were unavailable. The contact stated while driving approximately 10 MPH and entering a parking lot, the vehicle stalled. There were no warning lights illuminated. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic. The vehicle was diagnosed, and it was determined that the high-pressure fuel pump had failed. The vehicle had not been repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The failure mileage was approximately 184,000. VIN tool confirms parts not available.
The contact owns a 2016 Ram 1500. The contact called and referenced NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The contact stated that while driving 60MPH, the vehicle shutoff and came to a complete stop in the passing lane. The contact was able to drive to the residence. The throttle body and check engine warning lights were illuminated. The vehicle was taken to the dealer and the contact was informed that the tone wheel needed to be replaced. The vehicle remained at the dealer pending the repair. The manufacturer was made aware of the failure but offered no assistance. The failure mileage was approximately 99,700.
A D V E R T I S E M E N T S
- Titus, AL, USA