This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ram 1500. The contact stated that while his wife was driving approximately 65 MPH and driving over a bump in the road, the steering wheel seized while going around a corner. The driver was able to avoid a crash and moved over safely. There was an alarm activated inside the vehicle. The message to check the power steering was displayed. After waiting approximately 5-10 minutes, the message disappeared. The contact linked the failure NHTSA Action Number: RQ23003 (Steering). The contact called the local dealer and was provided with the cost for a diagnostic test and an estimate for the repair. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 148,000.
About a week ago I was headed to work and I noticed that the steering was HARD (no grinding or otherwise noticeable noises), like trying to lift bricks every time you make a slight turn. Obviously a pwoer steering issue (I think!)... After a few minutes though it went back to normal. After three days it came back. Today its 95 degrees outside, circuit board inside the eps couldn't take the heat so it completely stopped working
Steering Sensor leading to ABS malfunctioning. Including Instrument dash lights...Parking Break, Anti Skid, and ABS. Traction control does not work. Cruise does not work....All fuses are good. Cannot clear Dash lights.
Power steering failure. Luckily for us, the failure happened while still in our driveway, so no accident or collision occurred. We had warning messages for ESC, hill start assist, and several other systems, but nothing for EPS (electric power steering). The dealership was able to repair the problem by replacing the steering rack and two associated wiring harnesses. The mechanic noted water and a lot of corrosion in the wiring connector on the steering rack. This vehicle has only had normal water exposure (rain and puddles on the road).
Transmission won't shift out of second gear, and a code showed up U0402 in order for it to shift gear you have to disconnected the battery cable wait a few minutes then connect the battery back this will reset the computer then it will shift gear, while driving at 45 the truck suddenly stop making it feel like the transmission was about to fall out Now the EPS system while driving the steering wheel lock up, when I took it to dealership it sat in the shop about 45 minutes to and hour and they said ok you ready to go don't give me a copy of what was supposed to be done
- Olive Branch , MS, USA
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I was driving my 2016 ram 1500 on the highway when my steering gave out due to a faulty electronic power steering rack. I lost control of the vehicle and it almost ended in an accident. I had my family in my vehicle. This is completely unacceptable. I talked to Chrysler about this issue and they said it does not fall under the recall. Although I believe it should due to the rack going bad because of water getting in due to a faulty seal.
This vehicle has a faulty ABS module that Ram doesn't make the part for. The part 68292756AA been shown on backorder for over 1yr. After chatting with a Ram customer service agent I found out this part has been discontinued and was advised that I try an aftermarket part. Guess what ? The aftermarket part is not compatible with the program download. ?This is unacceptable. There seems there is forums after forums with people in the same predicament. This issue really needs to be investigated.
The contact owns a 2016 Ram 1500. The contact stated that while driving at 65 MPH, the vehicle lost power steering functionality. No warning lights were illuminated. The contact was able to continue driving; however, the vehicle vibrated abnormally. The contact attempted to veer to the right or left, and the vehicle became difficult to maneuver. The vehicle was taken to an independent mechanic, who diagnosed the vehicle and determined that the steering unit had failed and needed to be replaced. The vehicle was not repaired due to the cost. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 16V167000 (STEERING); however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that the recall had expired. The vehicle remained at the residence unrepaired. The approximate failure mileage was 194,000.
I drove through standing water in a parking lot and a few minutes later the steering got funny.the next day it was no power steering, then the steering completely locked up could not turn steering wheel at all.
I believe my truck should be included in recall s19/nhtsa 16v 167: I turned on my truck, and the EPS warning light came on. The truck lost all power steering. The next day it worked. Then after idling in a parking lot, I tried to drive and the column had a shake. Then the power steering went completely out
Power steering assist quit working while driving. It appears to be an electrical problem because it works when restarting engine before it goes out again. There are no apparent mechanical issues with it.
We were driving down the interstate and my truck went into limp mode. This almost caused an accident. We were able to get off the road and into a parking lot but the whole truck locked up. The dash started saying "Service Throttle Positioning System" and the gear shift locked into park. The truck got stuck in first gear and I was able to get out of the way before we were rear ended. We had the truck towed to a truck shop and the codes had gone away. They drove it and while they were testing it it did the same thing to them. Based on research this part was on recall on the Jeep Grand Cherokee 3.0L Eco Diesel for causing this same issue with the crank shaft tone wheel (reluctor wheel) but to this date there has been none on my truck. We are now out $3400 for the repair with Stellantis knowing they have had issues with this part on the other models with the same engine.
I am having trouble with the electronic power steering. The power steering goes in and out, making it difficult to turn the steering wheel, making myself feel at risk while in traffic. The problem has not been confirmed yet by a dealer for my specific VIN.
The steering is difficult as though the power steering is gone at low speeds. My battery died and after disconnecting it and replacing the battery, the power steering was fine for a few days. It then went back to not working and hasn-??t worked since. Steering the truck around turns through a city is difficult when power steering isn-??t available. No warning lights or check engine lights have been illuminated.
About 2 months ago, the power steering assist stopped working and has been intermittent since. As I drove it to the dealership, I splashed into a puddle and the power steering returned. The dealership ran a check and found the code C2128 but said they could not replicate the problem. They found the PSA module cover was rusty. They wanted to charge $3,500 to replace the module as well as $2,300 to repair both front struts. I took my truck back (power steering inoperable) and researched parts, repair shops and recalls. There is a recall for PSA failure of the year of my vehicle though my truck is not included. I seem to have all the same issues as reported in the NHTSA recall. The power steering is presently still intermittent (wet weather seems to effect it) and feels generally unsafe as it fails and returns without warning. No other symptoms or indications before, during or after failure(s).
While driving My Dodge Ram 1500 on the freeway at 65 MPH the steering wheel locked up and I had no control over my vehicle. The vehicle put everyone on the freeway in danger, including myself. Each time this happened the engine light and the light for the traction control system came on. This has happened multiple times and each time I have reported it to the dealership, they say they can not help me unless it happens while they are driving it. Please address this before someone gets hurt because of my steering column locking up.
The electronic power steering rack went out making steering very difficult and upon doing research discovered there is a recall for this exact problem but by the recall doesn't include my VIN number
A D V E R T I S E M E N T S
- Aberdeen, WA, USA