This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Ram 1500. The contact stated that the ABS, traction control, and brake warning lights were displayed on the instrument panel. The contact added brake fluid to the brake fluid reservoir; however, the warning lights returned soon afterwards. The vehicle was then taken to the dealer where the braking system was serviced; however, the warning light returned after the repair. The vehicle was taken back to the dealer where a diagnostic test showed that the brake module was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 47,000.
The contact owns a?2017 Ram 1500. The contact stated that while driving at an undisclosed speed, the "Service Trailer System Brakes" and "4WD Disabled" messages were displayed. Additionally, the cruise control was inoperable. The vehicle was taken to an independent mechanic, who replaced the front hub sensor, but the failure persisted. The vehicle was then taken to the dealer, who determined that the ABS control module needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately?180,000.
The contact owns a 2017 Ram 1500. The contact stated while driving 15 MPH out of the driveway, the ABS warning light illuminated. The vehicle was taken to an independent mechanic who determined that the ABS module needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 98,000.
- Houston, TX, USA
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- Kissimmee, FL, USA