This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In two occasions, the vehicle speed locked on and the vehicle began accelerating out of control. The dash message lit up stating electronic throttle control service. A quick internet search shows it is a common problem. I know many ram owners who have the exhaust manifolds break repeatedly. Both are severe problems.
For the second time in about a year my truck has given the error code of "service electronic throttle control." I took it in and was told it was a computer update and it was fixed. Right at about a year later, the same error code appeared. With this error, power to the vehicle is reduced causing safety issues as your ability to maintain speed or accelerate is greatly diminished. I do not know if the part itself was inspected during the original service and computer update. There were no warning lamps or symptoms prior to the error message coming up on the instrument cluster.
The vehicle worked fine one day. When I went outside the next morning to go to work, all power came on but the vehicle would not start, will not turn over, will not click. Tried to jump start and the same thing happens. I am Active Duty Army and deploying soon. We have a special needs daughter and my wife needs the vehicle to take my daughter to her therapies. The battery is in excellent working condition. Battery terminals are without corrosion and appear brand new.
Fuel level sensor unit in the gas tank went out causing fuel guage to indicate there's an empty tank. This electonic sending unit went bad at 45,824 miles. I'm reading about dozens of these units having to be replaced on this model truck. The unit developed a dead spot which stops sending a signal when the tank reaches about 3/4 full. Then once fuel level drops to about 1/4 full the electronic signal becomes functional again and the gas guage works again.
The vehicle was stationary. Went to put the key in ignition and turn on. Truck would not start, not even turn. Tried jumping it and nothing worked. Having to get a whole new key ignition assembly done on it. Have read up on it and this has happened to many people. The truck won't lock or run. There are 83,000 miles on it and nothing prior to this has happened. The wheel will not turn or go into neutral. The lights inside do work so it is not the battery. Having to send to a mechanic and all parts have been ordered as they identified it was the ignition module that went out. He said it happens a lot to Dodge.
Failure of air suspension system multiple times while still under warranty, failure of backup camera, failure of other electrical components like front headlight and indoor dome light.
Fuel pump module assembly failure. Has been failing over past 3 months, now totally off. Unable to know amount of fuel in tank. Have been told by the dealer it is a common problem with this truck and a safety concern. Vehicle has less than 36,000 miles on it. Ram should issue recall as potential for stranded vehicle is great.
After sitting overnight, the truck wouldn't start. After charging 12 hours it starts but will not restart after shutting down. Obd P1df3 code. Research shows many of the same complaint. Just purchased 6 months ago.
The contact owns a 2017 Ram 1500. The contact stated that while driving 65 mph and driving over a bump in the roadway, several unknown warning lights illuminated and the windshield washer activated independently. The vehicle was pulled over and restarted and resumed normal operation. The contact stated that the failure recurred 3 times. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer were notified of the failure. The approximate failure mileage was 60,000.
When backing into garage on 5/24/20 Ram 1500 quad cab steering locked in one position and vehicle accelerator went to the floor. Vehicle accelerated quickly backwards into my garage wall and damaged the garage wall, garage door, and vehicle. I was able to stop the vehicle prior to it hitting the back of the garage and going into my house. The vehicle steering was still locked and the vehicle would not go back into gear. Had the vehicle towed to the dealership.
I was pulling out into fast oncoming highway cross traffic when I lost all accelerating power. Traffic had to swerve around me and I narrowly avoided being struck multiple times before I could get off to the side of the road. There had been no prior warnings of this failure. At the dealership I was told the control module for the accelerator had failed and they had to reprogram it. Being that I could have been killed, I felt this failure should be reported to you.
The contact owns a 2017 Ram 1500. The contact stated that upon attempting to open the rear tailgate door, the door failed to unlatch. The contact then stated that when she was reversing out of a parking lot, the back up camera was pointed at the ground. Upon further inspection, the contact became aware that the tailgate door opened independently without warning. The contact stated that the failure was intermittent. The contact called fox negaunee Chrysler Dodge Jeep Ram 701 us-41, negaunee, mi 49866 and made an appointment to have the vehicle serviced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
On November 9, 2019, at approximately 12:pm, I was at my area's atm, sitting still, when all of a sudden the truck just turned off, without warning and I had to get it towed home by my aaa service
Yeah I started with the screens in my dash going dark they could not figure out what the issue was so now it's gotten to where the whole dashboard and the whole everything dies or shuts down. The engine shuts off the front of the vehicle drops down as if you're slammed on your breaks you can feel the pull the transmission as if that's what's slowing me down. Then it hits right back within seconds in the whole vehicle all the lights come on everything everything I'm so bright it almost blind you and then all sudden everything calm down you're back to normal in the picture I sent is what the screens look like afterwards it looks like well you'll see.doesn't matter what speed what area road conditions it just happens random intervals. What is the scare me the most are at 70 miles an hour you have no power no nothing to start locking up and starts back up it has something to do with the sensors they don't know exactly what it is but I can't get it fixed. It's about the scariest thing having your vehicle shut down at 60 to 70 miles an hour quite often. I've talk to other people with the same condition. It's over the three years has gotten progressively worse and they will not do anything about it. And they do know that it is an issue because they have an update for some of the issues so they are aware of this allowing people to die out there.
Truck still under warenty has less than 13,000 miles. 7 different times car won't start. Have had to get it towed to dealership 3-4 times. Each time it's repaired a different electrical computer code is stated as the problem. This has happened in parking lots, our driveway and at a light (car would not go)! very dangerous. Started to happen 3 months after we bought the truck. Happens every 30-60 days.
Door locks - video recorded problem sent to dealer - a few months ago dealer could not replicate the problem doors not unlocking or locking with fob or door switches. Since then occurred numerous times, but did not want another fruitless trip to the dealer. On and off now the doors will not unlock with fob or hand door sensor. After a few minutes the door will unlock allowing access.
Have had multiple electrical issues regarding interior and exterior lights since purchasing new. Taken to dealer unable to replicate the issue's, had recall fixed for shifter knob. Additional issues with the keyless remote not locking or unlocking all the doors or latches. Newest electrical issue is a short in the rambox wiring causing a fire while traveling down the road. Completely burned and destroyed wiring in rear of rambox burned through the plastic and warped the box door.
A D V E R T I S E M E N T S
- Windsor , CA, USA