This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The Fuel Level Sensor assembly internal of the gas tank failed at 18k miles. A close inspection of the part revealed a manufacturer defect causing an open connection to develop on the carbon track measuring device. This type of situation caused the fuel gauge to go to E causing panic, and warning message appears in display while you are driving and audible alerts go off. I am an electrical engineer and have determined this part has an engineering defect and should be Recalled by RAM. Many complaints on the internet point to this issue and RAM-= is not correcting the issue. They are only using the same [art again for replacement and charging the customer over $600
After filling up the gas tank one morning, I was driving along the highway when suddenly there was a ding on the dashboard message saying there was a fuel sensor fail the fuel gauge indicated that I had absolutely no fuel and the miles remaining said zero it did this several times resetting itself and doing it again and it's still doing it 3 months later
On June 23rd, 2022, just arrived at a campground with a travel trailer. Noticed something hanging from under the truck. The 32-gallon fuel tank was just filled less than a mile prior to arrival. Upon further observation, the fuel tank hanging with only the rear fuel tank strap intact. The front fuel tank strap was still attached to the mounting bolt, however, the frame end was pulled through. The strap appears to be completely intact. The frame area that holds the strap was severely corroded and rusted out. There is very little rust anywhere on this truck. The front strap was then bent into the vehicles driveshaft by the hanging fuel tank, a cut a groove into the aluminum driveshaft. The damage may have compromised the integrity of the driveshaft as well. My vehicle is well maintained and cared for. I am a mechanic, however, I have it scheduled to be inspected at the Ram dealership. I will upload pictures as soon as possible. Prior research shows Ram truck model years 2009-2012 had the same issues. I reside in Wisconsin. If I did not notice this, the fuel tank would have fallen out, beyond any doubt, on our return trip and 30 plus gallons of fuel with it. It would have been hit first by our rear axle, and the then travel trailer.
Since owning my 2017 Dodge Ram I have had issues with the fuel nozzle becoming stuck in the tank this is every single gas station I have spent nearly 20 to 1 hr trying to get the nozzle out I have researched in-line and apparently this is an overwhelming issue as other people and in the dodge forum complained about this Several times the pump does not shut off because the nozzle is still engaged And when it was able to become dislodged via force gas has spilt everywhere I even had employees and a fuel truck driver try to get this off This is a huge safety and mechanical issue and I-€™m very frustrated my dodge dealer will not assist me because Ethel say it-€™s not under warranty It is getting stuck due to the angle of the filler tube between years 2015 and 2017 this last time Was just recent but other times every month Please help
- Lakewood, CA, USA
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When the truck gets to a half of a tank the fuel light will come on and the gauge drops down past empty as well as a check engine light will come on. This is getting more frequent and if this happens at a lower fuel amount there is a possibility of the unit running out of fuel and being in traffic or interstate highway. This could prove to be deadly.
The fuel sending unit failed on several occasions. The vehicle display would indicate low fuel and the gauge would go to full empty. On the third time it displayed I also got a check ending light. Not knowing if the tank was really empty, I filled and it took 11 gallons for a 26 gallon tank. Dealer indicated code P0463 fuel level sensor failure. Online there are lots of complaints of this happening with less than 50k miles. Why hasn't this become a recall? it is not safe to have sensor fail while driving due to distraction. Not to mention an unnecessary expense for the owner. Ram should have corrected this issue long before the 2017 model year.
In two occasions, the vehicle speed locked on and the vehicle began accelerating out of control. The dash message lit up stating electronic throttle control service. A quick internet search shows it is a common problem. I know many ram owners who have the exhaust manifolds break repeatedly. Both are severe problems.
The fuel sending unit failed on several occasions. The vehicle display would indicate low fuel and the gauge would go to full empty. On the third time it displayed I also got a check ending light. Not knowing if the tank was really empty, I filled and it took 11 gallons for a 26 gallon tank. Dealer indicated code P0463 fuel level sensor circuit high. With only 25k miles it does not seem reasonable to have this failure. Online there are lots of complaints of this happening with less than 50k miles. Why hasn't this become a recall? it is not safe to have sensor fail while driving due to distraction. Not to mention an unnecessary expense for the owner. Ram should have corrected this issue long before the 2017 model year.
For the second time in about a year my truck has given the error code of "service electronic throttle control." I took it in and was told it was a computer update and it was fixed. Right at about a year later, the same error code appeared. With this error, power to the vehicle is reduced causing safety issues as your ability to maintain speed or accelerate is greatly diminished. I do not know if the part itself was inspected during the original service and computer update. There were no warning lamps or symptoms prior to the error message coming up on the instrument cluster.
The fuel sensor has failed which causes us not to know how much gas is in the vehicle. The vehicle only has 30,800 miles on it. There is another issue that we are currently getting checked. The vehicle would not start even with a jump. After leaving it on trickle charge we got to to start but the traction control light came on the service shifter light came, and it said there were no pressure in the tires. We parked the vehicle and had someone come pick us up due to us not feeling safe because it was shifting weird. We had to have it towed to a dealer and they are currently diagnosing it.
My trucks fuel gauge sensor is reading empty even though I have a full tank. Code P0463. It is from a faulty part/ float on the fuel pump. This is a huge problem in many Ram 1500 models and needs to be recalled. Truck stalled and thankfully restarted. I was backing out of a parking spot when this occurred. The dealership knows the issues in the Ram but wants me to pay for this safety issue. Have others reported this issue?
Check engine light and fuel sensor warning and loss of gas gauge - while accelerating with loss of power. - during this it is hard to fuel the vehicle.
Having issues when pumping gas, the gas pump stops when fueling the entire time due to the fueling filler neck. If placing the fuel handle properly it locks onto the fuel neck filler and doesnt let fumes exit and chokes up. Beyond difficult to take off and to pump fuel.
I have a 2017 Ram 1500 eco diesel. I have received a recall on it for the diesel egr cooler. I brought the vehicle in once and after a computer check with the service department, they said that it did not need to be replaced. Chrysler sent me more recall notices that said I needed to get it repaired. I spoke with Chrysler and told them that I had it checked and they informed me that I did need to have the recall fixed. I scheduled another appointment for Oct 16 to get it fixed. After my truck was at the dealership all day, I decided to call and get the status on the repair only to be informed that the service department was not going to repair it because there was no check engine light or leak. I found this odd for a safety recall, so I checked with Chrysler again and read the recall instructions. The instructions clearly state that the recall is to be fixed and the only reason to check for a light or a leak is to see if the manifold is bad also. Im not sure why any safety recall would not be fixed asap, especially when the recall says to get it fixed immediately..
Fuel sensor failure: As soon as the fuel level in the tank goes below half tank while driving, the sensor fails and shows no fuel in the tank. Driver has no accurate idea of the correct fuel amount until you refill the tank to above the half tank level. There is a recall that exist for other models of 2017 Dodge Ram 1500 trucks. (recall # 17V434000). My vehicle did not have the recall listed under its criteria. An attempt was made to get this recall applied to my vehicle at a local dealership. However, the service manager would not, or could not, fix this problem on my vehicle without an applied recall. This vehicle was purchased Nov 26th, 2017. The 1st occurrence of this malfunction was in June 2018.
I live in ca and after fueling 2017 Ram rebel the fuel nozzles has gotten stuck multiple times, I cant even stick the nozzle half ways to fuel because then it clicks and stops fueling. My girlfriend cant borrow the truck in fear that if she tries to pump gas it will get stuck on her too. It really shouldn't be this much of a hassle to pump gas. This always happens when I am trying to pump gas.
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- Naples, FL, USA