This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Ram 1500. The contact stated while driving 35-40 MPH and hauling a trailer, the track bar fractured, causing the contact to lose control of the vehicle, and the vehicle veered into the passing lane, causing the trailer to swerve from side to side. The contact stated that upon shifting to neutral(N), the vehicle decelerated and stopped. The contact was able to drive to the residence at 15 MPH. The vehicle was taken to the Chrysler dealer however, no assistance was provided. The vehicle was then taken to a Chevrolet dealer, where an alignment was performed. The contact was later replaced with the track bar. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that assistance could not be provided because the vehicle was out of warranty. The failure mileage was approximately 157,000.
- Beaverton, MI, USA
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- Beaverton, MI, USA