This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Ram 1500. The contact stated while driving 50-55 MPH, the message "Service Shifter" was displayed, and the vehicle shifted into neutral independently. The contact veered to the side of the roadway. The contact stated that she turned off and restarted the vehicle, and the vehicle responded as needed. The vehicle was taken to the dealer to be diagnosed and it was determined that the shift knob wiring had failed; however, the vehicle was not repaired. The contact stated that the failure reoccurred while driving from a complete stop. The dealer was contacted and advised the contact to take the vehicle in for a diagnostic test. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 58,000.
The contact owns a 2019 Ram 1500. The contact stated that while driving at unknown speeds, the vehicle slipped out of gear and slipped into neutral(N). While making a turn, the engine revved and the vehicle lost motive power. The contact stated that the vehicle was uncontrollable. The contact was able to coast off the roadway. The gear selector indicator light was blinking. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 45,000.
The contact owns a 2019 Ram 1500. The contact stated he was unable to start the vehicle. The contact stated that he was able to jumpstart the vehicle. The contact stated while depressing the accelerator pedal, the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 48,000.
The vehicle has worn out mechanical components and shakes at highways speeds and the wheels bearing/balljoints are so bad the vehicle swerves all over the road and is nearly impossible to keep under control. I visited the dealer service center and asked for it to be repaired. They answered my call after a week and said they have found nothing severely wrong with the truck and it is ready to be picked up. This is a danger to all drivers on the road also to my girlfriend and I. This is unprofessional and criminal.
The truck intermittently comes out of gear when braking. A bell rings and a message is displayed on the dash instructing the driver to shift the truck into park and then select desired gear. The dealership cannot replicate the problem and has not been able to fix the problem. The truck has been in and out of the dealership for the past year and the problem still exists. I have an active lemon law claim with Ram. They denied the claim stating it is a warrantee matter, but they cannot fix it. I have a call into the Department of Consumer Affairs to initiate the arbitration process. My family and I are afraid to drive the truck due to the safety issue.
- Goleta, CA, USA
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The contact owns a 2019 Ram 1500. The contact stated that while driving at slower speeds and attempting to accelerate, the transmission would erroneously shift to neutral with the message "Shift to park(P) and back to drive(D)" was displayed. After shifting to the park and back to the drive, the vehicle operated normally. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 32,000.
While decelerating and still in motion, the vehicle drops out of drive, unable to accelerate, and a warning appears on the display cluster to shift the vehicle into park and then back to drive.
Shifting autocorrect to park when driving. The vehicle has to turned off and turned back on in order to work. This is a huge safety hazard as it is shifting on its own especially when I have my toddler in my car. I have taken it to the dealership multiple times in the past year with no fix. They just reset it. And it continues to happen again and again. Please fix it not a temporary fix. Also, I keep getting a message on the display that says service shifter. Also the parking sensors keep becoming unavailable
The contact owns a 2019 Ram 1500. The contact stated while stopped in traffic, the vehicle inadvertently shifted into park and turned off without warning. The vehicle failed to restart. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 108,818.
When driving at speed and speeding up the transmission can go out of gear and leave the truck unable to accelerate. This has happened on the highway multiple times. Dealership CJDR24 unable to diagnose issue. Has been there twice. First time they said it was battery next time they said it was a transmission recall code that needed to be reset. Issue still remains. It is not a persistent issue but it is dangerous and has almost caused accidents on multiple occasions. To get transmission back in gear vehicle must be put in park or turned off then back on and it can drive normally again.
Code p0850 for the tcm. Transmission would not go in park it happened 3 times on 3/3/2023 and 2 time 3/4/2023 truck would not shutoff due to the issue engine light came on and remains on. Had to set emergency brake so truck wouldn't roll and jump start the following morning because ignition had to stay on after seeing a chunk of snow fall off the transmission about 18"x10"and 6"thick it now shifts to park engine light remains
While driving vehicle comes out of drive and into neutral. The driver has to stop and cycle transmission into park and then back into drive leaving the vehicle in the middle of an intersection with heavy traffic. No warnings or messages pre or post event. Dodge dealership has ran a scan and also drove to recreate and was unsuccessful. There is many people experiencing this issue. Just google it. THIS WILL EVENTUALLY KILL SOMEONE.
I was at a stop sign and when I attempted to cross the intersection my truck started to go but seemed like it lost all power and a warning message popped up on the dash stating to "place truck in park than in gear" after that everything went back to normal, I also had the same thing happened in January. I brought my truck to the dealer and they found and installed a software update that was related to my concerns.
The driver side exhaust manifold is leaking. I have had the passenger side replaced already. That issue occurred around 55,000 miles on my Ram. I am at 80,000 miles now with the driver's side having the same issue. I believe it is a bolt. I can smell exhaust and think this could cause a fire if not corrected. Along with the fire issue, I have noticed a decrease in gas mileage and believe to be experiencing lag or loss of power at times.
The vehicle lost power, and all of the service lights on the dashboard started lighting up, wipers turned on and off by themselves, headlights turned on and off. Most of the messages stated that service was required on AWD, shifter, parking assist, power steering, brakes...etc. The truck wasn't picking up speed and started shaking. At some point, I felt like the brakes were NOT responding. I was 2 minutes away from home, so I drove home and parked it. I found a few other 5th generation Ram owners online with the same issue. However, I just hit 40k miles on the car, and the basic warranty only covers until 30k miles. If this is a common problem, why isn't there a recall to fix the problem before someone crashes their truck, hurt themselves, or hurt someone else. This only adds to the water leaking from the back window problem.
I have already had one mainfold bolt replaced by the dealer 8/6/21 before warranty expired and now I have another defective manifold bolt causing yet another exhaust leak. My vehicle has just over 72000 miles and this is a know issue with Ram and they need to take care of these issues.
Vehicle lost power while driving and received an error message stating please shift truck into to Park to get to desired gear. Had to turn vehicle off while in traffic to get it moving again.
2019 ram 1500 continually shifts into park while the vehicle is moving. The problem occurs when slowing and the Ram attempts to downshift. The shift occurs when the vehicle speed is slowing below 25 mph. I have had the vehicle serviced for this issue and the dealer cannot solve the issue but -€œupgraded -€œ my software for $300 with no resolution. The dealer is now saying they can-€™t help me as they don't know what the issue is and their transmission expert isn-€™t available. I have almost been involved in over dozen accidents due to this happening. When slowing or coming to a stop at an intersection or in heavy traffic, when the vehicle malfunctions I either have to quickly shift the electronic knob to park and then back into gear. If that doesn't work, I have to stop the vehicle completely then shift into park and then drive. In 4 separate instances I was performing a left turn against oncoming traffic and the vehicle shifted into park came to a stop while crossing in front of other vehicles. This issue started to occur last year, would stop happening, start again, and recently occurs daily. Video of the issue is available.
Vehicle powertrain, engine, and electrical systems, including brake, power steering, and dashboard systems completely shut down (were completely 'black'/off) on three separate occasions - two of which occurred while operating the vehicle. The first occurred while driving on a public/local road in early Dec 2022. Although all systems lost power and were unresponsive, I was able to coast the vehicle to the shoulder without impacting moving vehicles or fixed objects. The vehicle was towed to a Ram Service provider where the issue was investigated for approximately 10-days. The reason for mechanical failure could not be determined, however, they replaced the battery and key fob as precautionary measures - partially at my cost. The basic warrantee expired approximately 3,000 miles before servicing, however the powertrain warrantee is still valid. The second instance was today, 1/10/23, when I parked the car. The shutdown occurred while stationary and in 'park'. After leaving the vehicle for about 30 minutes, it started again without explanation. I reported the incident to the Ram Service provider and began to drive it to the service provider. Upon arrival, it was suggested that I return on Monday, January 23 for the issue to be investigated on the 24th. While driving to my home today, 1/10/23, the vehicle lost all power and was nearly completely unresponsive. I was operating the vehicle at speeds in excess of 65MPH on a 6-lane divided highway with minimal shoulder. Again, I was able to coast the vehicle to the narrow shoulder where it was eventually towed from and to the Ram Service provider where the issue remains under investigation. The photos, taken today, 1/10/23, show the location where I was able to park the vehicle from the highway and the narrowness of the shoulder, and the tachometer and speedometer which show the speedometer and tachometer 'frozen' and still displaying RPMs/speed from before the shutdown. Notice no warning lights appeared.
The contact owns a 2019 Ram 1500. The contact stated while making a turn from a complete stop, he heard abnormal grinding sounds coming from the rear of the vehicle. The contact stated that the failure had been reoccurring while driving. The contact stated upon taking the vehicle to the local dealer for an oil change, the dealer informed the contact that the rear axle was leaking fluid. The vehicle was then taken to an independent mechanic where it was diagnosed that the rear driveshaft needed to be replaced. The contact related the failure to NHTSA Campaign Numbers: 18V556000 (Power train) and 19V324000 (Power Train); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 75,500.
A D V E R T I S E M E N T S
- Amsterdam, NY, USA