This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This truck as well as multiple others I have seen complaints on multiple dodge ram forums where something is causing the battery to die then the stability control light comes on and the the truck will not change gears until the battery is completely disconnected to "reset" the computer and then it's like the battery never died. It works great with no issues for months then out of nowhere the exact same issue happens once again. We have spent thousands of dollars fixing this issue to no avail just keep replacing parts that apparently aren't the fix. So far we have replaced the torque converter, the battery as well as paying for multiple diagnostics to which they keep replacing the battery saying that is the issue but obviously it can't be the battery when it's getting replaced over and over SOMETHING is causing this draw making the battery die. PLEASE ADDRESS THIS AND ISSUE A RECALL SO WE AREN'T LEFT WITH THIS HORRIBLE TASTE IN OUR MOUTHS AND DON'T NOT WANT TO PURCHASE ANY MORE DODGE VEHICLES BECAUSE WE OWN ALL DODGE VEHICLES BUT NEVER HAVE WE HAD SUCH PROBLEMS AS WITH THIS 2019 RAM 1500 VIN [XXX] BECAUSE THIS IS BREAKING US. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
8.4in Uconnect Screen Delaminated causing there to be a bubble behind touch screen and glue is leaking down to the bottom of the console. Screen now twitches and is unresponsive in the top corners
Gauge cluster stopped working, no speedometer, mileage, turn signal indicators etc. all black. Extreme safety risk. 4WD will not engage, possibly associated.
The contact owns a 2019 Ram 1500. The contact stated that when the vehicle was started, the instrument cluster was inoperable. The contact stated that there were no digital functions displayed on the instrument cluster. However, the contact stated that the radio was operable and displayed improperly. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,300.
I am not sure if this issue is electrical or suspension or even computer related. My car battery was dead after just driving it a few hours ago. I came out and heard a noise coming from the truck that sounded strange coming from under the hood, like something was trying to start or like a long delayed switching sound or airpump (I'm not sure). When starting the vehicle it only clicked and the battery showed low, the air suspension, airbags, safety systems and a lot more all lit up on my dashboard. I do have a video but on my cell phone not the computer from which I am writing this and it is too large of a file size for here. I placed the batter on a charger and it took a very long time to get enough of a charge but still wouldn't start. I had to get mad and keep pressing the start button and letting go on and off and on and off before it eventually started. I have not experienced this issue since but it was concerning to me that all the suspension, leveling, safety, headlight directional systems, etc. had errors flashing or cycling on the dash to be serviced and it killed my battery by having components activating audibly so and just disappear.
- Linden, NJ, USA
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I just picked up a 2019 Ram 1500 classic tradesman and two weeks after my power steering started to go in and out. And now it doesn't work at all. I call the dealer and they said it's not on the recall list, but it's the same problem that the recall was for. They gave me a price to replace the steering gear. I only have 33,980 miles on this truck.
When driving the vehicle on the roadway, the vehicle will turn off the engine and will not allow you to accelerate and will flash a message to put the car in park. When you pull on the side of the road and place the vehicle in park you can then restart the engine. Once the engine is on and you try to put the vehicle in drive the engine will turn off again and request that you put the vehicle in park. It does this over and over for about 5-6 times until it does eventually allow the vehicle to stay in Drive and you can start moving down the road. Once you are driving in the road way it will repeat the process again. During this process there are no warning lights or messages being displayed other than "place the vehicle in park". This is extremely dangerous especially if I was on the interstate or Highway and I lost all capability to move the vehicle. I took the vehicle to a dealership and they were unable to recreate the issue and so no active codes that would point them in the direction of the problem. The dealership told me there was nothing they could do unless they had a code or could recreate the issue.
After putting vehicle in park I pressed the ignition start/stop button to turn the engine off and the engine continued to run only the accessories turned off after 30 minutes pushing the start/stop button did the engine finally turn off.
I have water entering the cab by the upper brake light at the back of the cab. The water is making water stains on the head liner and the water is saturating the air curtains above the rear window. It is also making the floor wet and the electrical wires and components on the floor. I also hear air leaks around the door seals when I am driving entering curves and turns. It seems like the cab, or doors shift breaking the door seals alowing air to enter. I bought it used with 46775 miles on it it currently has 54465 miles on it. Something is definetly wrong. I hope you can help me resolve this problem.
The vehicles power steering goes out. The wipers turn on automatically. The lights on the dashboard flicker. The battery voltage keeps dying. The message dash starts to go crazy and everything starts to say something is wrong. I was driving on interstate 95 when all power steering went causing me to lose control of the truck. I almost crashed. A car shop did inspect it but could not figure out why this was happening when I showed him the footage I took of the truck when this happened.
I had serval problems with the electrical and shifter all of the sudden all lights wipers all instruments turn on shifter wants to stop and cars turns off while driving on highway front brakes vibrate. I know there-??s a defect with the electrical and is very dangerous because I looked up problems like mines and other people say they had the same issue with dodge ram 1500. It happens unexpectedly while driving sometimes. The last time I almost had an accident because it happen nearly a the light was changing to red that was very frightening.
Happened twice within the last three months. The first time I was driving at a speed between 45-50 mph and vehicle shutoff with instruments reading vehicle must be placed in park depress brake and start engine. After coasting to a safe area to stop the vehicle seemed to have shifted into park just before a full stop and abruptly and aggressively stopped. Depressed brake and restarted then vehicle displayed same message again and shutoff, this time it would not restart. Inspected under hood for an obvious problem, did not find anything. After about 20 minutes vehicle started and was able to continue on with no problems until weeks later when vehicle again shutoff while driving. This time while driving around 70 mph on highway. Was able to coast to stop in emergency lane. This time the instrument panel displayed a TPWS error with no input to all tires. Tried to restart after coming to abrupt stop. Push to start had no power nor did anything inside the vehicle. After about 45 minute the depress brake and push to start symbol illuminated and vehicle started. Was able to make it home about 4 miles away the vehicle shutoff pulling into driveway. Loosing power at 70 mph is not a good feeling.
The incident was the seat belt indicator light came on while driving. Brought it to the dealership and they determined the control module under the driver-??s seat needed replacement. I was told the air bags would not deploy if I got into an accident. Not sure other owners have had the same problem. I have read on line that there are numerous rear window leak issues which accumulate water on the floor that could interfere with the control module. It would be nice if ram would investigate the situation to determine if the control module acted on itself or water from the window leak contributed to the malfunction. To date both the rear window and control module has been replaced.
The dashboard instrument cluster of my 2019 RAM 1500 Gen 5, Longhorn model, is completely inoperable (went blank). This poses a safety issue to the driver as it provides important safety readings like velocity, fuel levels, RPMs, engine temperature, and distance traveled, etc. Roadways have a designated maximum speed. Meeting the speed limit is difficult if you can't read your speedometer. You can receive a citation for driving too fast, or worst, you risk getting into an accident. Not being able to read your engine temperature is vital to the life of your engine, it may pose a dangerous situation, as your engine can overheat. When I contacted the dealer, they advised that it is a common issue and that the Manufacturer is aware. The dealer advised that they couldn't duplicate the problem, when I took my truck to the dealer, as my cluster was working at the time. The instrument cluster turns on and off intermittently. The map light of the truck also stopped working. I disconnected the overhead light assembly, disconnected and connected the modules and they seem to work for now.
2 and a half weeks ago I took in my 2019 Ram 1500 to my nearby Dodge dealership for my battery packet to be replaced for a non-communication error. Which resulted in low battery and making the truck struggle to start. I picked up my vehicle last week and been driving it without issues until I took a trip to Cleveland to see my family for thanksgiving. During the drive down with my wife and my two dogs for thanksgiving to see the family, I had partial loss of my power steering. On the highway my power steering light would come on with a notification stating -??Power steering unavailable service required-?? and continued to come on randomly. Resulting in me losing power steering between 1-5 seconds due to it being thanksgiving I continued the drive to my grandmother house. My wife and I was able to make it without any accidents. The next day the same issue continued partially losing power steering for 1-5. We made the trip back to my local dealer however the vehicle was not safe to drive. We could have easily been in an accident due to it being so difficult to turn the wheel when I loss power steering. My dealer has not yet determined the reason for this issue at this time.
The 8.4 infotainment screen became stuck either the rear view camera on not allowing you to change it or exit out. This stayed on during the drive and even after attempting to power cycle the screen. No buttons for climate or radio functioned and there was no way to turn the screen off or exit the rear view camera mode cause a distraction for the driver and could possibly lead a driver to believe the vehicle was still in reverse.
While at a stop waiting to turn truck would not move. Saw a message on dashboard -?? shift into park and select desired gear. This has happened more than once. Later that day I lost all power. Engine shutdown, no power steering or brakes. Message stated -?? Place into park and restart engine -??. Truck is hard to start.No accident either time. Dealer is an hour away. Afraid to drive it to have it checked. Ram blogs show I-??m not the only one with this happening. Will someone get hurt? If I lived in a more populated area I would say yes. Someone will. A family with children would be hard to deal with.
Electrical system failed. A new battery was installed 1 month ago and on 10/28/23, I went to start the truck and it hesitated but started up then I lost power and it would not start again. I had it jumped and the service auto start/stop light, check engine and battery light came on. I pulled out from work and the engine hesitated. After proceeding over an overpass, I went to make a left hand turn onto the highway and a message came up indicating the power steering system had failed, the emergency brake came on and I again experienced a loss of power. I was able to get it to the side of the road on the on ramp where it shut down completely and had to be towed. Due to the loss of power steering, I was almost hit by an oncoming vehicle headed in the opposite direction. The engine also hesitated after starting, the RPM's were spiking to 4K every few seconds and it was producing a clicking sound before my initial departure. The vehicle was towed to Moyer Ram in Lebanon, PA pending an evaluation. In the past, this vehicle was in the shop 4 times for almost getting me in an accident as the vehicle would lose speed and the RPM's would spike and slow the vehicle down to less than 30 miles per hour. This happened several times and despite a dispute pursuant to the lemon laws and multiple videos showing what was happening, they ruled against replacing the vehicle. At one point on a local interstate, while traveling over 65mph's, it was like it slipped into neutral, I lost speed rapidly and was almost rear ended by a tractor trailer. I still have that problem 1-2 times/month but they will do nothing about it and the mechanic couldn't replicate the problem while the dealer had it. Bottom line is I do not feel safe in this vehicle and it's an accident waiting to happen.
Electric power steering service causing safety issues due to no power steering! Lost power steering on highway during rush hour and dealer won't cover it. Out of warranty.
Dash instrument cluster digital screen malfunction. While driving the other day I noted a lag with the digital screen in the instrument cluster. Thought nothing of it at first attempted to see if fuse was bad or if it needed to be updated. Nothing was found. Today while on my drive into work I have noticed the screen is getting worse, lag is increasing and now the brightness of the screen is low. Attempted to adjust brightness with knob and nothing. I am afraid that if the digital screen the displays any warning lights, mileage, fuel level, and safety devices goes out. I will not be able to correct/remedy the problem. Which could result in a possible fire or crash due to a system failure.
A D V E R T I S E M E N T S
- Amherst, VA, USA