This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Ram 1500. The contact stated while driving 65 MPH, the steering wheel locked up. The instrument panel also turned off inadvertently. The vehicle became unresponsive, causing the contact to drive off road. The contact was able to get the vehicle started after removing and replacing. There was no warning light illuminated. The vehicle was taken to a dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 400.
I have had my issue for years. When ever I put the gear on Reverse, the image produced from the camera on the door liftgate latch tailgate handle on the screen flickers. So I don't get a solid feed at times. This caused me to back up into a poll in a parking lot. As a result, my rear bumper got a dent from the impact. Years earlier I had taken my truck over to the dodge service department at my local dealership where they did some type of reset to try to fix that issue but that did not fix it. I continued having that issue and to make things worse, it turns out that the service department has no record of my truck going in for that. I've fought over this with the service department but they don't want to take ownership of my problem. So now my rear bumper has a dent as a result from the flickering.
Rear view camera glitches on occasion. When it does, I receive a solid blue screen or the video image is dark and distorted with red and green pixelation.
Good morning, I am the proud owner of a 2019 Dodge Ram 1500 Hybrid, which is one of 4 I have owned over the majority of decade. While I obviously have put my trust in Ram for a really long time, that trust has been being betrayed since I have owned this one. In the last 6-months alone, my Ram has been down awaiting one spare part or another. Parts that Ram recognized as a problem shortly after the 2019 Hybrid 1500 was released and made several mid-model-year engineering changes, but never issued a recall, and because those replacement parts like the New Alternator Harness, are only just now being released with most having a 6-12 week lead time. The Alternator Harness being one of the parts that my Ram has been waiting on now for more than a month. That said, if that had of been the only problem, there-??s a strong probability that I wouldn-??t have mentioned it! With this being the 3rd time in 2023 and another on late 2022, and not having the new (used) Ram I just bought and pay $850 a month for (not including insurance), and it with it seeming to be more of a systemic issue, with literally thousands of people dealing with similar issues on their 2019 and it-??s something that needs to be addressed, as even if it wasn-??t thousands, but only hundreds, or even 1-person having these issues, if Ram saw these as significant enough issues, that they felt it necessary to re-engineer them, then Ram-??s customers shouldn-??t be stuck paying out their hard earned money, for vehicle that should have never been released with the original parts design. In the instance with my 2019 Ram, having it be out of commission for almost have 2023 is hard yo chew! Especially when it has less than 50,000-miles, with only roughly 10,000 coming since I bought it in October 2021. When you add the fact that Ram redesigned the number of parts they did, then never did a recall, but still force the Customers to pay for those parts! My Ram has been down for almost 6-months just this year
The instrument cluster will no longer light up allowing safety information to be seen. There was a recall (V83 or 19V556000) issued to a very small select number of vehicles. It appears that this is a known/common problem and the limited recall was issued intentionally to avoid fixing all affected vehicles. Information such as tire pressure, digital speedometer, CURRENT MILEAGE, and other important safety information is not visible.
- Lake Barrington, IL, USA
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4WD electrical issue. Ram knows it-??s a computer issue, but bandaids it every time until it happens again. Basically, the internal computer thinks it can-??t use 4WD and only lets you use 2WD.
Electronics failed while driving at 70 mph all dashboard electronics failed and all warning lights lit up. Speedometer reading went to zero while driving. Brought to Acadiana Dodge Lafayette LA. They said they found a loose nut on starter and said battery was weak (false). Changed battery and charged $382.83 for services. Drove for about35 minutes and did it again. No change. Dodge needs to repair this. I have heard multiple complaints about this, so surprising no recall notice"?" I have a video of dash while driving-??
Trucks guage cluster LCD display information center located behind the steering wheel, does not illuminate, and or work at all anymore. I cannot see warnings, issues with the truck, cautions, information, mileage, use the safety systems included with the truck, use automatic park assist, and know if the air bag system is functioning correctly. Anything that the screen is required for cannot be used, safety systems included. I cannot monitor vehicle temperatures, vehicle hours, or trip miles.. The analog guages work, but that is all. This is a huge safety issue and this should not be an issue. Current mileage is 57,589. The vehicle has been inspected by a certified ram dealer and they have told me I must replace the cluster since i am out of warrenty. The issue the ram dealer recognized as 'cluster internally failed' and must be completely replaced since the cluster is one unit, and the electronics are internal. There has been an individual recall issued for ONLY ONE 5th Generation 2019 Ram Limitied in regaurds to the cluster failure back in 2019. Ram cares says I am not covered. Why mine is not covered does not make sense to me. This is absolutely a safety concern, this is absolutely a danger not having access to any safety systems or information about the vehicle/truck, tire pressure, engine and trans temp, and everything mentioned above.
Hi The Stop/Start system is not working correctly, the engine stated to misfire randomly and now 70,00 + miles the stop and start system is making the truck unsafe to drive. I have taken it to my local ram / jeep dealer and the problem is not fixed.
Vehicle would not shift out of first gear. Turned off vehicle and turned back on, still would not shift out of first gear. Our safety was at risk because we could not drive the minimum speed limit. We have not been able to get into a mechanic yet, we pulled it over at a shop nearby and they are booked out so we are waiting inspection and without our vehicle, but wanted to report the issue as we have seen online that many people have had the exact same issue and they also report that it is hard to replicate, that it is random when this issue occurs. Police witnessed our inability to drive fast. Based off of how many people I have seen have complained about this issue online I would hope a recall would be made as this is clearly a malfunction of this vehicle and a safety issue. The vehicle is undriveable and we do regular maintenance checks for this vehicle. This issue just came out of the blue. There was a light that came on at the time of the issue that said "service trailer break" and "service electrical stability control", we have not tried to turn it on since we had to leave it at the shop.
Wire harness is available for inspection Wire harness for rear parking sensors needed to be replaced. Sensors not active which could have caused a collision. Service tech at dealership says they have seen many wire harness failures. Parts have NOT been inspected by any party Dashboard showed need to take front and rear parking sensors in for service
Vehicle after driving and shutting off, fails to start. Only having an audible click noise. Truck required to be towed to home. Battery provided sufficient voltage and shows to have continuity from starter relay to solenoid. Disconnected the negative battery connector overnight. After sitting unplugged from battery overnight and reconnecting in morning, the truck started 1st attempt, however now has several codes popping up P1DF3, P2111, P2017 and U0402. (There were no prior issues: as truck would start and drive with no delay and no service engine lights.) After the 3rd attempt to start the truck after previously having the negative cable disconnected, it failed to start and would only have the audible click sound. Vehicle milage is less than 36,000. This is a risk to consumers as the faulty start may leave a party in unsafe environment, or cause financial burden risk due to a required need to tow the vehicle, or may cause damage to components for continued attempts to start the vehicle. In researching this have seen multiple forums that disconnected this to be a large issue for the Dodge Ram, this should be required to be a Recall to fix the ESM/TCM that is causing this issue.
The contact owns a 2019 Ram 1500. The contact stated while driving approximately 45 MPH and other various speeds, the instrument cluster went blank. The contact stated no warning light was illuminated. The contact stated that the instrument cluster failure was intermittent at first but had become a constant failure. The contact stated that the instrument cluster was no longer operational. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the instrument cluster needed to be replaced. The vehicle had been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 19V556000 (Electrical System) however, the VIN was not included. The failure mileage was 51,079.
Defective shifter. Vehicle is automatically shifting in Park while in drive causing vehicle to stop moving while driving, in traffic or at a stop light. Vehicle accelerated and cut off in the middle of an intersection and almost got rear ended because vehicle would not move. When shifting to drive again it immediately switched to park stranded me in the middle of on coming traffic. This is horrific especially if it would happen on an interstate. This happened also at a gas station putting the truck in reverse backed a little bit than automatically shifted to park stranding me in the middle of the parking lot. I had to turn off the truck and start it to shift back in gear. The truck shifted by it self multiple times. This safety issue could be detrimental. I was scared to continue driving my truck. Turning in front of someone had me nervous because when I tried to accelerate the truck shifted in to park and stopped moving multiple times. Reaching the internet to find out why. I found multiple people had the same issues. This need to be fixed before it cost the life of someone
was driving on turnpike with family in the rain going 70 when my truck shut down.I coasted to the side. truck had no power. Seems rear window leaked on electrical components causing short. the seems to be common in these trucks
The Motor Generator Unit stopped charging the battery, which in turn made my battery die. This can be inspected. I was put at risk due to being broke down out of town on the side of a main street. The vehicle was inspected by a local mechanic shop as a Ram dealership was not within their city limits. They were the only ones to inspect it. Prior to the battery completely dying, my check engine light and low battery light came on within 10 seconds of each other. My battery died within 15 to 20 minutes of that happening.
While driving at highway speeds on I-80 we first received a warning that the TPS system had failed and needed to be checked. I began looking for the next exit which was luckily not far away. Just as I excited the highway every other system started coming in the dash as failing and the windshield wipers began operating on their own. We lost power steering and brakes. This was especially difficult to a paid a crash because we were also towing a 4,000 lb camper at the time. We barley a wooded a crash and we were able to ring the vehicle to a safe spot before it finally shut down completely. The entire electrical system died while driving and all systems related to it malfunctioned simultaneously. The vehicle did not start back up and a tow truck was needed.
There is a presence of a moldy smell in the car. After closer visual inspection, rear window frame had cracked in two spots allowing water from outside to get in and go behind the rear seats, making a carpets wet which produces the mold. Water also getting onto electrical systems like radio amplifier and rear seat ventilation making them corrode. There is no way an owner can find a problem under normal conditions making car occupants inhale harmful mold. This is a safety hazard and a common problem of a 5th gen Ram 1500.
A D V E R T I S E M E N T S
- Willis, TX, USA