This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Ram 1500. While driving approximately 10 mph and making a left turn, the vehicle jolted forward and crashed into a second vehicle. After the collision, the front driver's side wheel was damaged and pointed to the left of the vehicle. When turning the steering wheel, the front wheels did not turn in either direction. A police report was filed and there were no injuries. The vehicle was towed to a collision center for repairs. Approximately three months later, the failure recurred while driving approximately 10 mph and making a left turn. The vehicle was towed back to the collision center. Upon inspection, it was discovered that the steering mechanism knuckle fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not notified. The failure mileage was 3,000.
While driving, power steering unavailable caution followed by service suspension immediately. Power steering is lost while driving and intermittently comes back or is lost. I have taken to the dealership twice and they 'can't find anything wrong'. this is extremely dangerous while driving at 50-70 mph on the highways and interstate.
While driving 40 mph vehicle indicated power steering failure. Power steering service needed. I was driving and could not run steering wheel approaching turn. Almost died unable to turn wheel. Vehicle only has 10024 miles and purchased brand new. A catastrophic accident involving my family and others could have occurred. I have looked into this via forums for 2019 Ram 1500 and there seems to been multiple issues reported with similar issues. Please please please follow up with fca to address power steering failure issues as deadly consequences can happen. Please do not wait on this.
Lost power sterring twice. Took to dealer with a recall I saw about 12 volt battery ground fastener may be loose. Had it checked out and about 5 days later loss power sterring again. Power sterring did not come back.had truck flatbeded to dealer. They said power sterring rack was shot.have to wait about 2 TO3 wks. For parts and repair.the truck has about 1600 miles on it (sucks). Was in parking lot first time, thank god.in driveway sec. Time
- Dover Plains, NY, USA
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Power steering went out multiple times. Would work after restarting truck then go out again. Took it to the dealership to fix then went back out again after servicing. Also have other service messages for suspension and lane control. Check engine light came in after being serviced twice. Truck is now in the shop for the 4th time with more electrical issues. It throws new codes everytime. Lastest codes: Implausible data received from tcm, calibration mismatch, implausible data received from rf hud and from radio, battery voltage circuit voltage below threshold, implausible data received from cruise control switch, edu not initialized, implausible/missing transmission message.
While driving home on the highway approximately 20 mile commute when making left turns the power steering stops working at a specific area of the turns. Does not happen while making right turns. The longer you drive the more frequent the problem shows up. When you first start the trip does not show up right away ten after 18-20 miles will start to show the problem at lower speeds between 35-40 mph. Due to what I consider an unsafe condition in the steering I put the vehicle into the dealership before an accident or worse occurs. The service manger took the vehicle out for a test drive for 20 miles and did experience the issue with steering. The dealership has not found anything after 3 days and is in contact with Chrysler.
After driving for about 10min in town (30-50mphs) the power steering warning went off and power steering failed in traffic for about 90 sec before returning.
The vehicle initially had a reported steering failure twice on December 19th. This was reported to NHTSA under file 1162423. The vehicle was taken to the dealer the same day. The dealer was unable to determine why this occurred. Then, again on December 30th this occurred again at highway speed, almost causing a collision. Immediately contacted the dealer again and the dealer was concerned over safety issue and offered a rental vehicle while inspecting the vehicle. On the way to the dealer this morning, the power steering turn off and again the message center displayed in red " power steering unavailable service required".. this was displayed on the prior occasions.... while driving slowly to the dealer this loss of steering occurred another 3 times intermittently with another warning "service air suspension immeditaley".... keep in mind that when the power steering leaves with electronic steering very little control remains. Since this has been reported to the dealers and also to NHTSA numerous times from various geographic areas since August 2018 I am surprised that a recall has not been issued and or a remedy through the dealers.
Started truck in a parking lot and started to pull away, went to turn and truck went straight till it indicated to 'service power steering.' Once I realized it had lost all power steering I was able to limp it home with much effort to make turns. Traffic was light so was able to use multiple lanes to make turns. While driving home however, about 65 mph the power steering came back on pulled the truck hard to the right and centered back up, then quit again after three miles.
I was driving down interstate I95, when I got an alarm on my dashboard saying my power steering was unavailable, and I had no power steering, I took my truck to the dealer and they checked for loose wires and changed the PCM module and the battery sensor, my truck has been there 3 times as this last from anywhere from 10 seconds to 10 minutes, and has been doing this 6-10 times a day
Reported this yesterday and unable to update in the system. Brought vehicle to dealer after the 2 failures... unable to replicate dealer process a recall and an update. Not certain if this steering issue is resolved. Filed under complaint number 11162423 dated 12/19/18
Today at 8:45 am my vehicle lost its steering while backing in a parking lot. Then again while entering state route 12 in clayton, NY. The steering returned after restarting the vehicle. Then while driving in traffic the steering again failed. I stopped and pulled very hard and the vehicle slowly turned onto the next road on my right. I drove for several miles with the steering returning occasionally. Dodge Ram dealer was about 5 minutes away and slowly arrived at dealer. They are checking it now. The vehicle is a 2019 with slightly over 9000 miles. This event was extremely very close to serious accident.
The contact owns a 2019 Ram 1500. While driving various speeds, the power steering inadvertently lost power for a few seconds and the power steering failure warning indicator illuminated. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was made aware of the failure. The failure mileage was 7,000.
Vehicle in a left hand turn over 30 mph will not correct itself and has to be manually corrected or the vehicle continues turning left. Ram acknowledges the problem but no solution as of this date December 1, 2019. Ram rapid response team stated "if customer maintains contact with the steering wheel their is no safety issue."
While driving in dallas over the weekend, the trucks power steering became unavailable. Happening at slow speeds through a residential area. The truck was stopped, turned off then started again and it came back. For a 6 mile drive, this is how the truck acted. Once it was left parked for 3 hours, it started and ran fine. The following morning while driving down the interstate at 75 miles per hour, the power steering became unavailable yet again. This lasted for over 19 miles, but finally came back.
While driving cornering left or right steering wheel holds position when released will not straighten out you have to fight steering to straighten the vehicle out of the turn dealer said nothing is wrong they cannot do anything brown's Chrysler Dodge in medford New York this happens at any speeds
While driving my work today I was taking a left turn and my power steering stopped working. My car had the power steering light pop up and also my screen in my gauge clustered said, "power steering unavailable service required." I literally almost crashed into a huge electrical pole. Due to my steering while becoming extremely stiff. My current milage is 2270.6 miles. About a minute later my power steering came back and my truck was fine. While parking my truck at work in the parking lot about 5 min. After the first failure my power steering failed again but came back within seconds. On the way home from work tonight my power steering failed and didn't come back for about 8mins/several miles. My power steering continues to fail then come back to normal then fail again. The vehicle was in motion and on a city street. This occurs randomly while turning and or going straight.
A D V E R T I S E M E N T S
- Dallas, GA, USA