This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Ram 1500. The contact stated that while driving 65-?"70 MPH, the steering wheel was tight while turning. Additionally, while driving, the power steering became inoperable. The contact stated that water was entering the steering column, which caused the steering to disengage. The contact stated that the service power steering light was illuminated. The local dealer was contacted, who informed the contact that there were no associated recalls. The vehicle was not diagnosed or repaired. The contact stated the failure was like NHTSA Campaign Number: 19V812000 (Steering). The manufacturer was not contacted. The approximate failure mileage was 167,000.
Electrical system failed. A new battery was installed 1 month ago and on 10/28/23, I went to start the truck and it hesitated but started up then I lost power and it would not start again. I had it jumped and the service auto start/stop light, check engine and battery light came on. I pulled out from work and the engine hesitated. After proceeding over an overpass, I went to make a left hand turn onto the highway and a message came up indicating the power steering system had failed, the emergency brake came on and I again experienced a loss of power. I was able to get it to the side of the road on the on ramp where it shut down completely and had to be towed. Due to the loss of power steering, I was almost hit by an oncoming vehicle headed in the opposite direction. The engine also hesitated after starting, the RPM's were spiking to 4K every few seconds and it was producing a clicking sound before my initial departure. The vehicle was towed to Moyer Ram in Lebanon, PA pending an evaluation. In the past, this vehicle was in the shop 4 times for almost getting me in an accident as the vehicle would lose speed and the RPM's would spike and slow the vehicle down to less than 30 miles per hour. This happened several times and despite a dispute pursuant to the lemon laws and multiple videos showing what was happening, they ruled against replacing the vehicle. At one point on a local interstate, while traveling over 65mph's, it was like it slipped into neutral, I lost speed rapidly and was almost rear ended by a tractor trailer. I still have that problem 1-2 times/month but they will do nothing about it and the mechanic couldn't replicate the problem while the dealer had it. Bottom line is I do not feel safe in this vehicle and it's an accident waiting to happen.
Electric power steering service causing safety issues due to no power steering! Lost power steering on highway during rush hour and dealer won't cover it. Out of warranty.
The contact owns a 2019 Ram 1500. The contact stated while driving 65 MPH, the steering wheel locked up. The instrument panel also turned off inadvertently. The vehicle became unresponsive, causing the contact to drive off road. The contact was able to get the vehicle started after removing and replacing. There was no warning light illuminated. The vehicle was taken to a dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 400.
While driving down the highway i received a message in my dash that my power steering was no longer available. I was in a slight curve (not too bad). The steering was instantly hard to move the wheel. It was not too alarming. Then the warning went away and the power steering resumed immediately. Then the pressure that i was using was too much and my truck started swerving until i could regain control of it. Now the power steering is going in and out almost every time i drive it. While the whole thing is dangerous the most worrisome part is the fact that the power steering returns when i am turning causing a jerk to the vehicle depending on what curve i am in at the time.
The contact owns a 2019 Ram 1500. The contact stated that the power steering assist failed to operate while starting the vehicle. The "Power Steering Unavailable - Service Required" message was displayed on the instrument panel. The dealer and the manufacturer were notified of the failure but offered no assistance. Upon investigation, the contact discovered NHTSA Campaign Number: 19V812000 (Steering) which was linked to the failure. The vehicle was not repaired. The failure mileage was approximately 35,000.
Every time I turn on my truck my steering wheel locks out for 15-20 minutes not allowing me to turn my tires. After waiting for the -??service power steering-?? warning sign goes away it-??ll then unlock allowing me to drive.
Was driving, hit a moderate sized pothole and lost all power steering. Steering became extremely stiff and hard to turn. Was almost impossible to make turns to get out of the roadways. Vehicle had 42000 miles on it at the time of the incident. Steering rack needed to be replaced. Power steering rack should not fail under normal use conditions, especially when hitting said pothole did not damage any other suspension components, nor knock it out of alignment.
Power steering was intermittent. And had to be towed to the dealership. There was an internal short in the power rack found. Similar to the recall on around 150,000 of the same year male and model.
Driving at speed around a curve and lost all power steering without warning. Almost put car in ditch because the steering wheel was yank out of my hands when power steering was lost.
The contact owns a 2019 Ram 1500. The contact stated while driving approximately 10 MPH and making a turn, the steering wheel seized. The vehicle failed to turn to the right or the left. The driver was able to restart the vehicle. There was an unknown warning light illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 52,000.
Steering sticks when going to the left at 35 mph and up. Sticks at 10-11 oclock position and must be forcefully returned to center causing vehicle to jerk. Over and under steer has to be constantly managed and is dangerous. Has caused me to cross yellow line into oncoming traffic.
The contact owns a 2019 Ram 1500. The contact stated that the power steering assist failed to operate while starting the vehicle with the "Power Steering Unavailable - Service Required" message displayed. The dealer and the manufacturer were notified of the failure but offered no assistance. Upon investigation, the contact discovered NHTSA Campaign Number: 19V812000 (Steering) which he linked to the failure. The vehicle was not repaired. The failure mileage was approximately 54,000.
Parked vehicle for 2 days and when I turned vehicle back on power steering was out. Vehicle had to be towed to repair shop. Power steering module went bad.
The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds, the power steering assist intermittently failed without warning. The contact used excessive force to steer the vehicle during the failure. Additionally, the power steering assist would return while using excessive force, causing the vehicle to oversteer. The dealer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 19V812000 (Steering). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 67,000.
The contact owns a 2019 Ram 1500. The contact stated while driving 65 MPH around a corner, the steering wheel became firm without warning. The contact turned the steering wheel from side to side for the steering wheel to start operating normally. The vehicle was taken to the dealer and the contact was informed that no cause for the failure was found. The vehicle was not repaired and the failure reoccurred. The manufacturer was not contacted. The failure mileage was 33,000.
The contact owns a 2019 Ram 1500. The contact stated while driving approximately 25-30 MPH and attempting to make a left turn, the power steering failure message illuminated. The vehicle became difficult to maneuver. While driving at slow speeds the steering wheel was slightly swaying from left to right. The failure occurs while idle as well. The vehicle had not been taken to the dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.
A D V E R T I S E M E N T S
- Winnie, TX, USA