There was significant grinding coming from somewhere; dealership replaced my Etorque system/alternator. Thought this would fix the problem, but when I got the truck back it stalled on me three times that next week. It stalled twice at a red light, the engine had turned off to save fuel, and when the light when green, the car stalled but then lurched forward. A few days later with the auto stop turned off, it stalled at a green light, rolled backwards and then lurched forward. Dealer couldn't replicate the problem so as of 4/30/25 couldn't fix anything. I called RAM customer service to get involved, waiting to hear. Any responses would be appreciated. I asked the dealership about the programming upgrade for the 2021s and I saw the class action lawsuit in process against RAM Etorque. Thank you.
A D V E R T I S E M E N T S
There was significant grinding coming from somewhere; dealership replaced my Etorque system/alternator. Thought this would fix the problem, but when I got the truck back it stalled on me three times that next week. It stalled twice at a red light, the engine had turned off to save fuel, and when the light when green, the car stalled but then lurched forward. A few days later with the auto stop turned off, it stalled at a green light, rolled backwards and then lurched forward. Dealer couldn't replicate the problem so as of 4/30/25 couldn't fix anything. I called RAM customer service to get involved, waiting to hear. Any responses would be appreciated. I asked the dealership about the programming upgrade for the 2021s and I saw the class action lawsuit in process against RAM Etorque. Thank you.
- Laura F., Shawnee Mission, KS, US