On Monday, October 10, 2023, I started my truck in the morning when the temperature was 60-65 degrees. The truck turned the rear defroster on and after 10 minutes I put my two boys in the backseat and smelt a burning smell. There was nothing smoking, so I told myself I would look at it once I got back from dropping them off. I pulled out of my driveway and within a minute my back window shattered above my 3 month old. I took it to the Dodge/Ram dealership and they said based on their inspection the third brake light was leaking and water got into/on the window and when the rear defroster turned on it shattered the window. They said it is not covered under warranty even though the main cause was a manufacture defect with the the third brake light leaking water into the vehicle. So this repair is going to cost me $1,500 because of the leak. This is a major safety violation with windows breaking above kids or people in the back seat and electrical getting wet because of the leak in the third break light.

- Marietta, GA, USA

The frame of the back window is cracking causing water to leak into the cab. After talking to the dealership they are saying this is happening with RAM Trucks that has not been recalled. He stated that the control module is located under the rear seat which is getting wet and causing problems to the turn signals, starting of the truck and lighting to malfunction which could cause an accident. There is also airbags located on the rear roof that could cause them not to go off. This repair is going to be between 2000 and 5000 bucks depending on the damage. I believe this should be a safety recall due to the chance of someone's life being lost.

- Bolivar, OH, USA

The contact owns a 2020 Ram 1500. The contact stated that he became aware that water had leaked into the interior of the vehicle through the rear windshield. The vehicle was taken to the dealer and diagnosed with a possible brake light or antenna failure. The rear window glass was replaced. The contact stated that the failure reoccurred twice, and the rear window glass was replaced; however, the failure persisted. The vehicle was taken to the same dealer for rear window replacement. The contact stated that the rear window glass had been replaced by two local dealers; however, the failure persisted. The manufacturer was made aware of the failure but provided no assistance other than replacing the glass. The failure mileage was approximately 16,800.

- Columbus, IN, USA

My 2020 Ram 1500 truck's dash lights, instrument panel, and radio screen randomly flash bright then dark, over and over. It is very distracting and a potential safety hazard especially when driving at night as the flashing changes quickly by going from bright to dark and back and forth. This lighting or electrical issue is very distracting while driving. This occurs randomly while driving, while stopped, and while driving at different speeds. This issue typically occurs on a daily basis, and happens more often on some days than others. I took the truck into the dealer and they had my truck for a week, but could not determine or fix the problem. There are no vehicle error codes showing in the computer, and I have shown them several video recordings of the flashing lighting that has occurred. For as much as this vehicle costs, this should not happen, and when it does they should be able to fix it.

- Lansing, MI, USA

The dash lighting at night, when headlights come on causing a reduced brightness to the dash lights, the reduced brightness mode is too dim at its highest setting for night time mode. While it is possible to move the brightness dial to daytime mode, by moving the dial past the night time mode, that is too bright making viewing foward difficult. I feel this creates a hazzard for night time driving in this vehcile.

- Tulsa, OK, USA

VEHICLE IS MISSING TAILGATE AJAR WARNING LIGHT. ACCORDING TO BUILD REPORT ITS LISTED UNDER VIN AND IS IN THE 2020 RAM 1500 MANUAL. I NOTICED THIS AFTER I PULLED AWAY WITH TAILGATE OPEN. REALIZED IT SHOULD HAVE A WARNING LIGHT AND BEGAN TO INVESTIGATE. DEALER SAYS I DON'T HAVE THIS, BUT CUSTOMER SERVICE SAYS I HAVE IT AND PLUS ITS IN THE MANUAL. Consumer like to add, he noticed staining to headliner from water leak. This should be a safety recall since it can be effecting the drivability of vehicle and safety of vehicle occupants. Water is possibly penetrating thru roof antenna, rear window and through vehicle third light. Water started leaking through the air bag area, seat belt tensioners, car speakers and coming in contact with electrical components of vehicle. Carpet and insulation is wet caused by this leaking.

- Lynbrook, NY, USA

I was driving in the highway at 65mph while steering power shut off and warning on dash came on saying power steering was disengaged. I pulled off the highway shut vehicle off checked under hood and nothing. Got back on vehicle started it and warning had gone away and steering was ok. Drove for about 10 miles and it happened again. I was told to drive vehicle to dealer and they said it was a problem with the battery. Vehicle was in shop for a day. They called and said problem was fixed. I left the dealer, drive 40 miles and it happened again. Took it back. And now they don't know what the problem is. Very unsafe vehicle. Power steering goes off randomly. Im glad I didn't have my family with me. Truck is very hard to control with no power steering. I also noticed while driving to the dealer the instrument panel would go dim and then back to normal.

- Anthony, TX, USA

On November 13, 2019 at 6:00pm pst while traveling 70mph westbound on interstate 90 at the SR18 interchange the vehicle experienced multiple serious safety defects and major systems failures due to loss of electrical power. Light conditions were nighttime, traffic was light, weather was clear. Electronic failure messages began to appear on instrumentation panel approximately 20 minutes prior to the total electrical failure: Navigation, stop/start, climate control, uconnect, sirius radio, adaptive cruise all ceased function with no driver ability to control these systems well prior to the total shutdown. At total shutdown, with the vehicle still traveling at 70mph, the following additional events simultaneously occurred: 1.total failure and complete loss of power steering, 2.total failure and complete loss of power brakes, 3.total failure and complete loss of headlights, turn signals, and hazard lights 4.total failure and complete loss of all dashboard and U connect instrumentation, 5.total failure and complete loss of all steering column and dashpanel controls 6.total failure and complete loss of adaptive cruise control, 7.total failure and complete loss of electronic lane assist. 8.total failure and complete loss of electronic parking brake this ended with the vehicle being safely pulled to the shoulder of the freeway. When stationary, the vehicle lost nearly all power; there was just enough remaining power to randomly illuminate displays and uconnect in arbitrary flashes; giving the dashpanel the appearance of a nightclub. The vehicle was then towed to the selling dealer.

- Mercer Island, WA, USA