Manufacturing issue regarding rear window leaking causing damage to RF sensor behind the seat causing alarms to go off and none of the key fobs will work. They have extended the warranty on some of the trucks the same year as ours but not all of them They know it is an ongoing issue and should take care of all customers with this issue. As a customer the leak was not obvious for us to see it.
Everyone that has a Ram truck should check for water marks on rear window. Hopefully it's found before the manufacture warranty runs out. Ours is out of warranty a little over a year but under on mileage and so far, they not covering repair or damages. They also need to cover the cleaning as mold has been an issue due to the defect.
This is our first Dodge and will be the last if they don't own up and take care of this obvious manufacturing defect.
Was at the dealer for other recalls and asked them to check the rear glass as carpet was wet. They said it had to be replaced at a cost of over 2700. Never ever mentioned extension of warranty to replace it or at last do the recommended resealing.
Back window seal is defective or not keeping water out
Is there any type of warranty that covers this issue? I feel like this is something the dealership should have taken care of before the vehicle was sold. My vehicle now smells like mildew and my family and I ride around in this vehicle. We’ve been having some really bad rain that’s how I noticed it. I feel like this is something that should be covered under a warranty by the dealership or the manufacturer like I said this should’ve been taken care of before the car was allowed off the lot.
- Anthony O.,
Raleigh, US
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A D V E R T I S E M E N T S
Manufacturing issue regarding rear window leaking causing damage to RF sensor behind the seat causing alarms to go off and none of the key fobs will work. They have extended the warranty on some of the trucks the same year as ours but not all of them They know it is an ongoing issue and should take care of all customers with this issue. As a customer the leak was not obvious for us to see it.
Everyone that has a Ram truck should check for water marks on rear window. Hopefully it's found before the manufacture warranty runs out. Ours is out of warranty a little over a year but under on mileage and so far, they not covering repair or damages. They also need to cover the cleaning as mold has been an issue due to the defect.
This is our first Dodge and will be the last if they don't own up and take care of this obvious manufacturing defect.
- carterw, Sandwich, US