Is your defective Ram 1500 actually a LEMON?

Find out in 30 SECONDS or less if it qualifies for a REFUND or a CASH SETTLEMENT.

TSB Document:

Affected Component: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Summary
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated for (DT and HD trucks) from S21C.6 to S21D.5 and for (WS) from S21B.5 to S21D.5.The national launch for the FOTA is expected to begin December 22, 2021. Customers may experience one or more of the following:Hissing, water sprinkler or salt shaker noise(WS only). Apple Carplay® concerns. Black screen. Loud buzzing noise followed by radio reboot. Unable to switch between media sources while playing SXM®. Radio shows screen off when comfort popup appears. Phone won't reconnect when connection is lost. Delete device in settings menu doesn't work. App pages have black background. Radio does not fall asleep with ignition off. Radio unresponsive. CarPlay® will not connect.

Click a tab for more information.

Date Published
JAN 12, 2022
NHTSA TSB #
10222981
Find something helpful? Spread the word.

Become a Fan & Spread the Word