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really awful
Crashes / Fires:
0 / 6
Injuries / Deaths:
0 / 0
Average Mileage:
68,552 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ram 2500 electrical problems

electrical problem

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2012 Ram 2500 Owner Comments (Page 1 of 2)

problem #32

Oct 102018


  • 70,000 miles


Ignition switch-while driving down the road with my wife and small children, my truck shut off on its own. I tried to restart the engine and it started, but shut back off. I noticed that the ignition switch was feeling loose. This has happened 5 or 6 times in the last two days. I got online and found out that I am not the only one that has had this problem. What happens if I am driving down the road and my truck shuts off on its own and I am in an intersection? I have been a firefighter for 10 years now, I don┐T want to see any more unnecessary mva's happen due to faulty parts. This problem needs to be corrected asap!!!

- Sterling, CO, USA

problem #31

Sep 162018


  • 105,000 miles
The contact owns a 2012 Ram 2500. While driving 65 mph, the contact detected a burning odor coming from the vehicle. The vehicle was taken to covert Chrysler Dodge Jeep Ram (8107 research blvd, austin, tx 78758, (512) 730-3300) where the contact was informed that the relay failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 105,000.

- Austin, TX, USA

problem #30

Sep 252018


  • 150,000 miles
Truck will shut off while driving. Sometimes will start back up a second later, sometimes need to bring it to a full stop, to restart the truck. It will do it at random no matter weather type of driving, it will just do it.

- Grandville, MI, USA

problem #29

Jun 052018


  • 100,000 miles


My vehicle began having issues when attempting to start it. The vehicle would either turn over and die immediately, or not even turn over at all. This would happen a number of times before I was able to actually start the vehicle and drive it, and it happened every time I went to start it. I took it to a dealership to resolve the issue where they told me the tipm relay was shorting out causing the current to the fuel pump to be cut off, preventing fuel flow to the engine. They replaced the relay and I went about my day, after a steep cost for the repair. However, as I looked into this issue online, I found a safety recall for this same exact issue for the same year model vehicles, only they were Dodge Caravan and Dodge durangos. My vehicle is manufactured by this same company as the Caravan and the durango, it is the same year model that was affected on these other vehicles, but for some reason there was no safety recall for my vehicle. I am just trying to figure out why this is, and also to voice my complaint about the initial issue at hand to hopefully bring this to light.

- Azle, TX, USA

problem #28

Jun 272018


  • 68,000 miles
When I use the driver side sunvisor and flip it down to block the sun, it shorts out the electric ovethead lights. I flip it back up and after shutting off the vehicle and waiting sometime it comes back on intil I flip it again. Happens when stationary or moving. Has happened about a dozen times now.

- Clinton, IA, USA

problem #27

Jun 012018

2500 6-cyl Diesel

  • Automatic transmission
  • 93,000 miles
The contact owns a 2012 Ram 2500. While operating the vehicle, the message "key not recognized" displayed and the instrument panel gauges malfunctioned. While attempting to start the engine, the vehicle could not immediately be started. After finally starting the engine, the vehicle would suddenly shut off while driving. The vehicle was taken to the dealer (red bluff Dodge, Chrysler, Jeep, Ram, 545 adobe rd, red bluff, ca 96080) where the win module and brake controller were replaced; however, the failures recurred. The vehicle was taken back to the same dealer, but the failures could not be duplicated and no repairs were performed. The failure mileage was 93,000. Updated 9/24/18

- Paradise, CA, USA

problem #26

Apr 052018


  • 85,000 miles


The vehicle shut off while driving and will not start and stay running without holding the ignition

- Cle Elum, WA, USA

problem #25

Dec 152017


  • 98,000 miles
The contact owns a 2012 Ram 2500. While driving approximately 5 mph, the vehicle stalled without warning and the vehicle was able to restart. The vehicle was taken to classic motors Inc (120 S main St, richfield, ut 84701) where it was diagnosed that the ignition module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 98,000.

- Marysvale, UT, USA

problem #24

Sep 192017


  • 45,000 miles
Back in September 2017 I was at work at offutt air force base when I received several messages from the papillion fire department, the la vista police department, and my apartment staff had been desperately trying to get ahold of me to let me know that my Ram 2500, which I had not driven in over 10 days, had caught fire under the hood in its parking spot near my apartment building. My first thought after being completely blown away by the fact that a lightly used truck that hadn┐T even been driven could spontaneously catch itself on fire was that thank goodness the truck was parked outside and not in my garage. When I got to my truck I saw that the fuse box was melted as well as all the wires leading to and from the fuse box. I had the truck towed to a local Ram dealership and I contacted Ram and Chrysler special investigations who refused to provide me with any details other than the vehicle was no longer under warranty.

- La Vista, NE, USA

problem #23

Jan 252018


  • 89,000 miles
Truck shuts off while driving, wiggle key and it starts and continues.

- Holtsville, NY, USA

problem #22

Jul 152017


  • 75,000 miles


The contact owns a 2012 Ram 2500. On several occasions, while driving various speeds, the vehicle stalled and lost power. There were no warning indicators illuminated. The vehicle was taken to mullahey Chrysler Dodge Jeep Ram (2520 golden hill rd, paso robles, ca 93446 (805) 369-2400) where it was diagnosed that the wireless ignition module was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and assigned case number: 32374095, but no further assistance was provided. The contact referenced NHTSA campaign number: 10V200000 (electrical system). The approximate failure mileage was 75,000. The VIN was unavailable.

- Creston, CA, USA

problem #21

Sep 022017


  • 157,454 miles
When driving my truck on any kind of rough road or hitting a bump the truck will shut off. This happens at all speeds while driving in town and on the highway. When the engine shuts off I lose all power to steering, power brakes and all electric components. I have found that the win module is the issue.

- Fountain, CO, USA

problem #20

Aug 172017


  • 86,200 miles
The contact owns a 2012 Ram 2500. While driving approximately 70 mph, the vehicle stalled without warning. The contact coasted the vehicle to the shoulder. The contact attempted to restart the vehicle three times, and was successful on the third attempt. The failure recurred at least twelve times in the past two weeks. The vehicle was taken to the dealer (brad francis Dodge in los lunas, New Mexico), but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 86,200.

- Belen, NM, USA

problem #19

Jun 172017


  • 89,000 miles
Have a shake in the truck! have taken it in many time to be fixed! for four years have heard it normal to you will have to live with it. Finally after 6 or 7 dealer one decided it would open it up. The hooked it up to this machine that would tell them were it's coming from. They tell me the only thing they can find is a trans mount. So after that they open the rear end they had to rebuild it. Then they had to put all new from rear end up to the engine while power train. It still had a shake! then they got an ok to open the engine from Chrysler. So they adjusted the value lash. O almost forgot the dealer had my truck 7 months to fix the problem. So when I picked it up from szott M-59 on Thursday at around 7 pm and buy Saturday morning truck is on fire in drive way at about 9 am. I drove it on Friday, I parked it by 4 pm. So it was off for about 17 hours or so. Have no idea why there was a fire. Really would like to no what happen. Hearing that there is a problem with alternator. But with the dealer taking of the top of the motor off to readjust the valve lash.I think they had to take of the wire harness and battery cables to work in it. Would love to find out what went wrong!!!!!!!!!! the truck was in driveway facing South wind was coming from the South. Temp out side warm. Truck was shut off around 4pm fri. Fire looked like it started on driver side. Looked like battery area is were the fire started driver side. I have to much paper work to send!!!!

- Allenton, MI, USA

problem #18

Apr 182017


  • 126,338 miles
Wireless key node stops working. Thus the trunk loses power and shuts down. This is a very dangers condition. Have talked to other owners and they have had the same problem. You can put the truck in neutral and it restarts, Dodge knows the problem but has done not a thing to fix it. At $440 plus to fix it I guess it is a money maker.

- Missoula,, MT, USA

problem #17

Mar 082017


  • 136,000 miles
Vehicle ignition- when the vehicle is in motion and you hit a slight bump in the road the truck will shut off. This will occur at highway speeds and speeds as low at 20mph. Also sometimes when starting the vehicle with the key, once the key is turned to start the vehicle, all loss of power to the dash and ignition system. Lastly if the remote start is used and the key it put into the ignition and turned to the on position and the brake pedal is depressed the vehicle will shut off.

- Lander, WY, USA

problem #16

Dec 122016


  • 140,000 miles
The contact owns a 2012 Ram 2500. The contact stated that the ignition switch failed to function properly. Also, the vehicle stalled when driving over uneven land without warning. The contact had to maneuver the key in the ignition and parked the vehicle at home. The dealer advised the contact to schedule an appointment. The manufacturer was notified of the failure. The approximate failure mileage was 140,000.

- Ellensburg, WA, USA

problem #15

Dec 132016

2500 4WD 6-cyl Diesel

  • 101,000 miles
Began having electrical problems. The most serious, while driving after dark, the headlights went out. Airbag light indicator goes on intermittently. Radio goes dead. Replaced headlight bulbs and had tipm flashed but occurred again.

- Stuart, FL, USA

problem #14

Nov 182016


  • 100,000 miles
When operating the vehicle it will unexpectedly turn off, wheels lock up, steering locks up, engine stops completely no matter what I am doing. As of late this has been happening more frequently. After research was done, it's the ignition switch problem that will cause death or serious injury. This truck has done this on the interstate, hwy, and city streets while driving at various times. This is our only vehicle and is used to drive my 4 children around, ages 17 to 1yr old.

- Billings, MT, USA

problem #13

Jun 202016


  • miles
Aircon/heat control head not working. A/C and heat blower cuts out. Been to dealer 3 times for fix starting in June. Dealer says part not available until September. Very dangerous if someone is in car with A/C on and it cuts out on a hot day. Contacted Dodge directly and not helpful. Apparently hundreds of backorder for this part. Happens when vehicle moving, stationary, etc.

- South Harwich, MA, USA

Read the next 12 complaints »

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